Clariv vs. SurgePoint Comparison


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About Clariv is an AI-powered customer sentiment and reputation management platform designed to help businesses understand and act on customer feedback. The platform monitors reviews from over 80 sources including Google, Yelp, Facebook, and TripAdvisor, analyzing sentiment with high precision. Its AI engine detects emotions, identifies trends, and automatically tags feedback by topic such as service quality, pricing, and staff behavior. Clariv also offers unified social media management, allowing users to create, schedule, and publish content across more than 15 platforms from one dashboard. Smart alerts and predictive analytics help businesses identify potential issues before they escalate. The platform reduces manual review work while improving response speed and operational efficiency. By combining reputation intelligence and social media tools, Clariv enables teams to drive growth through data-driven decisions.	About SurgePoint is a reputation management and reputation marketing platform designed to help businesses collect more 5-star reviews, build trust, and grow revenue by automating review and referral campaigns and centralizing feedback from major platforms like Google, Facebook, and Yelp into one dashboard. It automates review requests after customer interactions so businesses don’t have to manually chase feedback and brings all reviews into a single reputation dashboard that makes it easier to monitor, respond to, and manage online reputation. It also includes tools to automate referral requests at key moments, track campaign performance with real-time analytics, and use AI-driven insights to identify trends in customer sentiment and improve service based on feedback. SurgePoint supports follow-ups and reminders that help encourage repeat business and retention, and integrates with popular CRMs so companies can launch customized campaigns quickly.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Multi-location businesses, marketing teams, and customer experience leaders seeking AI-powered reputation management and unified social media control to improve brand perception and customer loyalty	Audience Local service-based businesses that want to automate review requests, manage customer feedback, and grow their online reputation to attract more customers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Clariv Founded: 2025 United States www.clariv.ai/	Company Information SurgePoint www.thesurgepoint.com
Alternatives Reviews Manager	Alternatives Liftify
SurgePoint	Reviews Manager
Reviux	Aireview
GiveMe5.ai	GiveMe5.ai
AreTheyHappy View All	Clariv View All
Categories AI Review Management Supported Reputation Management Supported	Categories AI Review Management Supported Reputation Management Supported Review Management Supported

Integrations Angi Not Supported Facebook Not Supported Google Not Supported Google Business Profile Not Supported Healthgrades Not Supported Housecall Pro Not Supported HubSpot CRM Not Supported Jobber Not Supported Mindbody Not Supported Salesforce Not Supported ServiceTitan Not Supported Tripadvisor Not Supported Yelp Not Supported Zendesk Not Supported Zoho CRM Not Supported Show More Integrations	Integrations Angi Supported Facebook Supported Google Supported Google Business Profile Supported Healthgrades Supported Housecall Pro Supported HubSpot CRM Supported Jobber Supported Mindbody Supported Salesforce Supported ServiceTitan Supported Tripadvisor Supported Yelp Supported Zendesk Supported Zoho CRM Supported Show More Integrations View All 15 Integrations
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