Rannkly

Rannkly

4.9 out of 5 stars
GuestTouch Rannkly

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GuestTouch:

About

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
Rannkly:

About

Rannkly is an AI-driven software that can manage and enhance online reputation and social media platforms of the business at a single dashboard. It helps to manage, monitor, respond and generate reviews and ratings of the business to leverage their brand. It helps to automate the responses with time-efficient technology. User can also schedule and publish social media posts on all the platforms in a single click. Along with all these features, The all-in-one QR code gives the opportunity to both customer as well as organization to engage with each other with better technological tools. The customer can check the organization's services easily whereas organization can collect and organize customer data efficiently. Customer can check menus, offers and various coupons of the organization whereas organization can manage the customer database easily through a single scan of WhatsApp. Enhance the public engagement with your organization by accepting payments through QR code and connecting
GuestTouch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Rannkly:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
GuestTouch:

Audience

Hotel owners interested in a hotel reputation platform
Rannkly:

Audience

We offers our services to Restaurants, Hotels, Banquets, Hospitals, Education sector, IT and Fintech, Legal sector & All size of companies
GuestTouch:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Rannkly:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
GuestTouch:

API

Offers API Not Supported
Rannkly:

API

Offers API Supported
GuestTouch:

Screenshots and Videos

Rannkly:

Screenshots and Videos

GuestTouch:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Rannkly:

Pricing

$9 per month
There are 3 different plans for pricing:

Basic plan
Premium plan
Enterprise plan
Free Version Not Supported
Free Trial Not Supported
GuestTouch:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Rannkly:

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.9 / 5
support 4.8 / 5
Rannkly:

Pros & Cons from Real Users

Pros

  • Best tool for managing your reviews and uploading posts on all the social media platforms in a single dashboard.
  • This is a great tool as now I can manage my social media posts more efficiently. I can publish the post on multiple channels together.
  • All features provided by Rannkly to manage my brand reputation and not to mention social media management.
  • - Timesaver - Valuable - All the rating platforms at single dashboard - Very easy to use - Also you can manage your social media
  • Amazing tool for all the businesses to build your online presence and generate review through Rannkly.

Cons

  • This time I don't dislike anything about Rannkly.
  • At present, i am satisfied with service of Rannkly. But yes, there is always a scope of improvement.
  • There is no feature I didn't like provided by Rannkly.
  • So far I didn't face any cons, It’s very easy to use.
  • This time I don't like anything to Rannkly.
GuestTouch:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Rannkly:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
GuestTouch:

Company Information

GuestTouch
United States
www.guesttouch.com
Rannkly:

Company Information

Rannkly
Founded: 2021
India
www.rannkly.com
GuestTouch:

Alternatives

Rannkly:

Alternatives

GuestTouch:
Rannkly:
Podium

Podium

4.5 out of 5 stars
GuestTouch:
TrustYou

TrustYou

5.0 out of 5 stars
Rannkly:
Reputation.com

Reputation.com

4.0 out of 5 stars
GuestTouch:
Podium

Podium

4.5 out of 5 stars
Rannkly:
Birdeye

Birdeye

4.7 out of 5 stars
GuestTouch:
ReviewInc

ReviewInc

4.9 out of 5 stars
Rannkly:
Sprout Social

Sprout Social

4.4 out of 5 stars
GuestTouch:

Categories

Chatbot Supported
Customer Feedback Supported
Guest Messaging Supported
Live Chat Supported
Messaging Supported
Review Management Supported
Survey Supported
Rannkly:

Categories

GuestTouch:

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported
Rannkly:

Customer Feedback Features

Alerts / Notifications Not Supported
Behavior Analytics Supported
Bug Reports Not Supported
Community Feedback Tools Supported
Live Chat Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Supported
Email Marketing Supported
Feedback Management Supported
Live Chat Supported
NAP Management (Name/Address/Phone) Not Supported
Online Listings Management Not Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Supported
Store Locator Not Supported
Website Management Not Supported

Social Media Management Features

Automated Publishing Supported
Brand Tracking Supported
Content Management Supported
Customer Engagement Supported
Multi-Account Management Supported
Multi-User Collaboration Supported
Post Scheduling Supported
Reporting/Analytics Supported
Social Media Monitoring Supported

Social Media Monitoring Features

Audience Segmentation Not Supported
Competitive Analysis Not Supported
Configurable Alerts Not Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Not Supported
Influencer Tracking Not Supported
Reputation Management Not Supported
Sentiment Analysis Supported
Trend Tracking Not Supported
GuestTouch:

Integrations

Google Business Profile Supported
Tripadvisor Supported
WhatsApp Supported
ASI PMS Supported
Booking.com Supported
Clock PMS+ Supported
Digitory Not Supported
Expedia Supported
FLEXIPASS Supported
Facebook Not Supported
Google Maps Not Supported
Google Play Not Supported
LinkedIn Not Supported
Little Hotelier Supported
Mews Supported
RMS Cloud Supported
Swiggy Not Supported
Unsplash Not Supported
X (Twitter) Not Supported
Zapier Supported
Rannkly:

Integrations

Google Business Profile Supported
Tripadvisor Supported
WhatsApp Supported
ASI PMS Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Digitory Supported
Expedia Not Supported
FLEXIPASS Not Supported
Facebook Supported
Google Maps Supported
Google Play Supported
LinkedIn Supported
Little Hotelier Not Supported
Mews Not Supported
RMS Cloud Not Supported
Swiggy Supported
Unsplash Supported
X (Twitter) Supported
Zapier Not Supported
GuestTouch:
Claim GuestTouch and update features and information
Claim GuestTouch and update features and information
Rannkly:
Claim Rannkly and update features and information
Claim Rannkly and update features and information