GuestTouch Reva

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GuestTouch:

About

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
Reva:

About

Review Management & Insights for Hotels & Vacation Rentals. Reva aggregates your reviews from all channels, helps drive more 5 star reviews and enables you to reply to all reviews from one place. Reva then provides dashboards, reporting and actionable insights for your reviews. Own your reviews. You may be overly dependent on the OTAs right now. Store all of your hard earned reviews. Replying to your guest reviews can be time consuming, but necessary to showcase professionalism and drive brand loyalty. Reva’s ‘Review Reply’ feature leverages AI to help you generate and publish replies from within Reva directly to OTA’s. This automation means less time manually replying to every review, and more time focusing on growth and guest experiences. Once all your reviews are centralized, none slip through the cracks. Every guest can be responded to. You can begin extracting value by addressing recurring items both positive or negative.
GuestTouch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Reva:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GuestTouch:

Audience

Hotel owners interested in a hotel reputation platform
Reva:

Audience

Hotels and vacation rentals that need a review management platform
GuestTouch:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Reva:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
GuestTouch:

API

Offers API Not Supported
Reva:

API

Offers API Not Supported
GuestTouch:

Screenshots and Videos

Reva:

Screenshots and Videos

GuestTouch:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Reva:

Pricing

$39 per month
Free Version Not Supported
Free Trial Supported
GuestTouch:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Reva:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
GuestTouch:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Reva:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
GuestTouch:

Company Information

GuestTouch
United States
www.guesttouch.com
Reva:

Company Information

Reva
United States
www.joinreva.com
GuestTouch:

Alternatives

Reva:

Alternatives

GuestTouch:
Reva:
Wimi

Wimi

Happy Agents
GuestTouch:
TrustYou

TrustYou

5.0 out of 5 stars
Reva:
GuestTouch:
Podium

Podium

4.5 out of 5 stars
Reva:
GuestTouch:
ReviewInc

ReviewInc

4.9 out of 5 stars
Reva:
GuestTouch:

Categories

Chatbot Supported
Customer Feedback Supported
Guest Messaging Supported
Live Chat Supported
Messaging Supported
Review Management Supported
Survey Supported
Reva:

Categories

GuestTouch:

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported
GuestTouch:

Integrations

ASI PMS Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Expedia Supported
FLEXIPASS Supported
Google Business Profile Supported
Little Hotelier Supported
Mews Supported
Opera Supported
RMS Cloud Supported
SiteMinder Supported
Stayntouch PMS Supported
Tripadvisor Supported
WhatsApp Supported
Zapier Supported
Reva:

Integrations

ASI PMS Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Expedia Not Supported
FLEXIPASS Not Supported
Google Business Profile Not Supported
Little Hotelier Not Supported
Mews Not Supported
Opera Not Supported
RMS Cloud Not Supported
SiteMinder Not Supported
Stayntouch PMS Not Supported
Tripadvisor Not Supported
WhatsApp Not Supported
Zapier Not Supported
GuestTouch:
Claim GuestTouch and update features and information
Claim GuestTouch and update features and information
Reva:
Claim Reva and update features and information
Claim Reva and update features and information