Clootrack

Clootrack

5.0 out of 5 stars
Clootrack GuestTouch

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Clootrack:

About

Clootrack is an AI Superagent for Fastest Customer Intelligence. It gives access to actionable customer and market insights 7.5X faster, with both qualitative and quantitative analytics. It helps enterprises uncover the exact reasons behind customer sentiment, which is used to enhance overall customer experience, reduce customer churn, accelerate product development, and enter new markets. The insights are based on a comprehensive set of data, both first-party and online. Clootrack insights, including qualitative data, are 98% accurate. Our patented unsupervised analysis ensures qualitative insights are unbiased and actionable. The platform includes 1000+ connectors to enterprise data sources and can crawl data from online sources.
GuestTouch:

About

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA
Clootrack:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
GuestTouch:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Clootrack:

Audience

Enterprise brands, marketing teams, CX leaders, product managers, and customer insights professionals
GuestTouch:

Audience

Hotel owners interested in a hotel reputation platform
Clootrack:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported
GuestTouch:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Clootrack:

API

Offers API Not Supported
GuestTouch:

API

Offers API Not Supported
Clootrack:

Screenshots and Videos

GuestTouch:

Screenshots and Videos

Clootrack:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
GuestTouch:

Pricing

No information available.
Free Version Supported
Free Trial Supported
Clootrack:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5
GuestTouch:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Clootrack:

Pros & Cons from Real Users

Pros

  • Automatic Tasks Topic Filters helps in avoiding unrelated tweets Need very less time
  • Task Automation works like magic. Follow and Unfollow suggestions. Tweets to like and reply.
  • Simple Interface Saves time Hootsuite Integration is useful Good improvement in Engagement

Cons

  • Need more bulk actions for Likes and Follows Mobile App will be much helpful
  • Can't schedule custom posts. Because of some twitter restrictions, can't fully automate some tasks like like and follow.
  • Only available for Twitter No separate mobile app. But, web app is working well.
Clootrack:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
GuestTouch:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Clootrack:

Company Information

Clootrack
Founded: 2017
United States
clootrack.com
GuestTouch:

Company Information

GuestTouch
United States
www.guesttouch.com
Clootrack:

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GuestTouch:

Alternatives

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Clootrack:

Categories

Agentic AI Supported
AI Agents Supported
Customer Feedback Supported
Market Research Supported
NPS Supported
Sentiment Analysis Supported
Social Listening Supported
Text Mining Supported
GuestTouch:

Categories

Chatbot Supported
Customer Feedback Supported
Guest Messaging Supported
Live Chat Supported
Messaging Supported
Review Management Supported
Survey Supported
Clootrack:

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Supported
Statistical Analysis Supported
Survey Management Not Supported
GuestTouch:

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported
Clootrack:

Integrations

ASI PMS Not Supported
Booking.com Not Supported
Clock PMS+ Not Supported
Cloudbeds Not Supported
Expedia Not Supported
FLEXIPASS Not Supported
Google Business Profile Not Supported
Little Hotelier Not Supported
Mews Not Supported
Opera Not Supported
RMS Cloud Not Supported
SiteMinder Not Supported
Stayntouch PMS Not Supported
Tripadvisor Not Supported
WhatsApp Not Supported
Zapier Not Supported
GuestTouch:

Integrations

ASI PMS Supported
Booking.com Supported
Clock PMS+ Supported
Cloudbeds Supported
Expedia Supported
FLEXIPASS Supported
Google Business Profile Supported
Little Hotelier Supported
Mews Supported
Opera Supported
RMS Cloud Supported
SiteMinder Supported
Stayntouch PMS Supported
Tripadvisor Supported
WhatsApp Supported
Zapier Supported
Clootrack:
Claim Clootrack and update features and information
Claim Clootrack and update features and information
GuestTouch:
Claim GuestTouch and update features and information
Claim GuestTouch and update features and information