Predictive dialer software is a tool used by call centers to automate outbound calling by predicting when an agent will be available and dialing a list of phone numbers accordingly. The software uses algorithms to optimize call volume and connect agents to live calls without unnecessary wait times. It typically includes features such as call tracking, customer segmentation, automated voicemail detection, and real-time reporting. Predictive dialers aim to increase agent productivity by reducing downtime, improving contact rates, and streamlining the calling process. By using this software, call centers can maximize efficiency, reduce operational costs, and enhance customer engagement. Compare and read user reviews of the best Enterprise Predictive Dialer software currently available using the table below. This list is updated regularly.
Shape Software
CallTools
CallShaper
Convoso
DialedIn
Squaretalk
CallHub
cloud IT Services
Close
Call Center Studio
T-Max Dialer & Communications
net2phone
My Call Cloud
T-Max
Megacall
CloudTalk
ICT Innovations
ConneXio
Genesys
Xenialab
Five9
NICE
LeadsRain
PhoneBurner
Vicidial Group
Smartz Solutions
XTaaS Corp
iCallify
Elision Technolab
Predictive Dialer