Audience

Companies and organizations seeking an omnichannel call center solution

About DialShree

DialShree is a complete AI-powered omnichannel contact center platform built for BPOs, banks, telecoms, e-commerce companies and enterprises across Africa, India and the GCC. It brings all communication channels — voice calls, WhatsApp, email, live chat, SMS, Facebook, Twitter and video — into one unified agent workspace. Agents handle every interaction from one screen. Supervisors get real-time visibility across all channels and all teams.

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Pricing

Starting Price:
$100 per month
Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Elision Technolab
Founded: 2007
India
www.elisiontec.com/contact-center-solution/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online

DialShree Frequently Asked Questions

Q: What kinds of users and organization types does DialShree work with?
Q: What languages does DialShree support in their product?
Q: What kind of support options does DialShree offer?
Q: What type of training does DialShree provide?
Q: How much does DialShree cost?

DialShree Product Features

Predictive Dialer

Call Recording
Callback Scheduling
Call Monitoring
Call Results
Call Transfer
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

DialShree Verified User Reviews

Write a Review
  • ANURAG S.
    Marketing Analyst
    Used the software for: Less than 6 months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Complete voice and IVR solution"

    Posted 2020-06-29

    Pros: Dialshree offers extensive solution to voice calls and IVR based campaigns. Can be set up on premises based server. The features include-
    1. Creating IVR campaign with flexible parameters.
    2. Scheduling and Reattempting in case of no answer.
    3. Multi Level IVRs
    4. Live Campaign monitoring
    5. Voice Broadcasting

    Cons: This is very attractive solution to the Voice call based marketing. The one thing which i want to see improved is reporting section. The reporting section is not sufficient to analyze the campaigns, every time i need to export the data to any third party software to analyze.

    Overall: Dialshree can work as full fledged Dialer and as well as IVR machine. My experience with Dialshree is mostly with IVR campaign. For marketing and rebranding we uses it to pitch offers to customer base through IVR. The campaign can be completely customized based on the needs. It's very easy to use, Create a campaign, upload the customer's contact number, select the audio file which will be played on call. Select the time and date. Initiate the campaign.

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