Best CRM Software in the UK - Page 74
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Thunderbolt Pipeline
Thunderbolt Innovation
With the labor shortage, the best way to increase margins is to be more efficient. We have developed three specific feature sets that will help your business stay efficient and ahead of the competition. Predict your labor needs to retain and hire the right talent at the right time. Share real-time notes & files. Set automated tasks to keep your team in sync. Drive higher margins by bidding strategically to out maneuver the competition. Competition is fierce— and it’s more important now than ever to run efficiently. Thunderbolt Pipeline is used by contractors everywhere to streamline daily operations, predict labor needs, collaborate in real-time, and uncover the highest margins on every project. Integrate seamlessly with popular systems like Online Plan Service & Procore to get up and running immediately. Access Thunderbolt Pipeline all across the country through our network of trusted partners. Stay on top of your workforce like never before! -
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Terminus
Terminus Software
We Power High-Performing Go-to-Market Teams™ Transform how your company generates revenue. Terminus is for sales and marketing teams who care more about generating revenue than generating leads. The foundation of Terminus is our Data Studio. There you can easily understand and prioritize the right targets through firmographic, intent, engagement, psychographic and relationship data. Terminus lets you deliver personalized messages to the right audiences no matter where they are. Orchestrate consistent experiences across display and social advertising, chat, email, and web personalization. Terminus keeps your go-to-market teams aligned from the first touch all the way through renewal and expansion by seamlessly pulling together all of your account data. Automatically alert sales to meaningful engagements, centralize account information, and deliver better pipeline prediction to accelerate opportunities. -
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Idomoo
Idomoo
Our one-of-a-kind open Personalized Video as a Service (PVaaS™) platform is purpose-built for a world of dynamic, data-driven video. Generate one hundred or one million videos in cinematic quality and in real time. Only Idomoo delivers true Native Personalized Video at scale, in which dynamic elements receive the same treatment as non-dynamic elements, resulting in fully immersive content in cinematic quality in real time and at unlimited scale. No more overlays or workarounds, ever! Launch Personalized Video campaigns in days, not months. Easily change your campaigns on the fly. Track results using rich real time analytics. Let our PVaaS™ platform do the heavy lifting and have more time to focus on your customers. Truly open access to self-serve platform, access all PVaaS™ capabilities via 3rd party APIs and use our 3rd party integrations to make launching campaigns a breeze. -
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InGenius
Upland Software
InGenius Connector Enterprise expertly integrates existing telephone systems into leading CRMs, with an enterprise-proven solution. Using innovative computer telephony integration (CTI) that offers maximum configuration flexibility and security, Upland InGenius easily adapts to unique contact center needs. Backed by reliable expertise and superior customer care built over 20 years in the enterprise telephony space, InGenius helps contact centers increase productivity and enhance the customer experience. InGenius Connector Enterprise equips contact centers with features like screen pop, click-to-dial, automated call logging and call reports. The solution enables agents to efficiently serve customers and see a comprehensive view of interactions for intelligent decision-making. Supported CRMs: Microsoft Dynamics 365, Salesforce, ServiceNow Supported Phone Systems: Asterisk, Avaya, Cisco, Genesys, Mitel -
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eNPS
eNPS
We are the easiest way to send Employee Net Promoter Score® Surveys. Send monthly or quarterly eNPS surveys via text message or email. If your employees are in the field, email surveys won't cut it. We are the only employee NPS® survey company to offer SMS text surveys as well as email surveys. Filter eNPS scores by location, department, and manager. Send via text message or email. Schedule surveys to automatically send monthly or quarterly. Keep surveys strictly anonymous. An employee Net Promoter Score® is a simple answer to a simple question: How likely are you to recommend working here to a friend? Answers are given on a scale of 0 to 10, with zero being very unlikely and 10 being extremely likely. A promoter is someone who scores a 9 or 10. Detractors score 6 or lower, and scores with 7 or 8 are neutral. We send any group (or all, it's up to you!) of your employees a completely anonymous eNPS survey at a regular interval that you specify. -
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Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
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Qubit
Qubit
Hundreds of brands use Qubit CommerceAI to power the next generation of product recommendations, badging and insights to build exceptional customer experiences. Learn which products drive performance and which don't, through automated insights you can action. Qubit CommerceAI generates a model per shopper to make every customer interaction more relevant. Qubit fuses data, intent, and design tools to enable your team to create more effective customer experiences. By collaborating with real eCommerce teams we've built the next-gen personalization tool. No code. No clunkiness. The world's first customer-to-product recommendations engine, made possible with deep learning technology. Harness the power of our model-per-shopper technology and layer on business rules to create the most relevant product recommendations to date. Access the same recommendations technology that drives the unrivaled success of YouTube and Google. -
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Freespee
Freespee
Missed calls can have a quantifiable impact across your company's day-to-day business, reducing sales revenue, customer satisfaction and brand appreciation. Freespee Callback Manager gives you full visibility and control over inbound lead management. 20% of customer calls are missed every month. Give your customers a second chance to buy from you. Automatically follow up all missed opportunities with personalized messaging that makes an impact. Help sales prioritize high-value leads by providing contextual information about the opportunity. Increase conversion opportunities by engaging prospects through better conversations. Maintain the flow of communication between you and the customer by sending personalized messages when agents are busy or after business hours. Proactively invite missed prospects to re-engage. Complete the buying experience by sending a thank you message to show you the value of their purchase. -
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PipelineManager
PipelineManager
Keep all your data and dashboards as Pipeline Manager moves you into the future. Reps love the Pipeline because we give them 'what's next.' This is a clear, consistent visual language for planning and strategizing. Selling is complicated enough without having to connect critical bits from 5 or 10 separate forms. Selling professionals need exactly one place to tell, review, and strategize each complete, complex story. Don't wait for the future. Steer it with the most innovative and flexible process tools. Ever. Stay ahead of the curves with a CEO-simple system. Now coaches can make their great advice scalable across the team. Instantly. CRM suppliers always say this is the user’s fault. We say users were never the problem. CRM is the Problem. Pipeline Manager disrupts CRM. We disrupt the entire user experience without disturbing our customer’s data, their reports or their dashboards. You keep all the great advantages of the amazing, secure power of a world-class CRM. -
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Outsell
Outsell
Outsell’s Virtual Customer Engagement Platform creates lasting relationships with sales and service customers for auto dealers, keeping in front of them with consistent, AI-driven, omni-channel communications and identifying when they are in market. Outsell is an extension of your marketing team that can work on auto-pilot, while providing the flexibility to customize and control communications targeting specific consumers. By offering a smarter way to spend money, Outsell helps dealers eliminate expenses to combat limited staff, maximize time management, and get your teams back to what they do best – selling and servicing cars. Machine learning predictive models based on artificial intelligence that predict future consumer behavior as well as the content and information individual customers are most likely to be interested in. Dynamic, personalized content across channels and all profit centers, aggregated and delivered to consumers based on individual needs. -
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Celframe CRM
Celframe
Celframe is Pudur Corporation’s flagship company and the first company in the group generating the majority of its revenues. Celframe is not a conventional technology & innovation company. From the start, Celframe has always strived to do more and to do important and meaningful things with the resources we have. With Millions of customers ranging from Governments, Fortune 500 to SME’s and with deployments across a wide variety of industries in more than 70 countries, Celframe offers a comprehensive and fully integrated range of applications, services, and engineered systems. Moving forward Celframe will become a holding company that will have a collection of technology & innovation companies. The collection of tech companies include Browsify Corporation our IoT Company, Jot Suite which will be in the business of productivity, Custom-Ers will be involved in Enterprise applications stack, and Lockard the cyber defense security solutions company with more to come. -
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Netcall Liberty
Netcall
Building a great customer experience is hard. Improving customer experience seems simple — you invest in the departments that face your customers — marketing, sales and service. But your customer experience doesn’t just depend on the people dealing with customers every day. It depends heavily on the people, processes and technology working behind the scenes to deliver a frictionless experience every time. We can help you break the wheel. Liberty is our AI-powered Automation & Customer Engagement platform that lets you make huge transformational changes, fast. So your customer experience transforms – radically, organically and, most importantly of all, rapidly. -
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Keepcon
Keepcon
Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators. -
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UserReplay
UserReplay
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams. -
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MagicCRM
MagicLeader
The unique sensation of a software program sewn especially for you, the comfort of measures that adapt perfectly to your figure, 100% Italian CRM management software program like the best tailoring. Behind every experience, even the negative ones, there is an opportunity; to be able to grasp and exploit them first is the secret of a winning mentality and a lasting relationship with your most precious asset, the customer. Tackling a CRM project is only partly a technological problem. It is first and foremost an organizational and "mentality" problem. For over a decade our company has been engaged in a specific and exclusive way on issues related to the CRM management of customer relations and only thanks to its many successful cases can it transmit those CRM skills and that experience essential to guarantee success and returns. expected by each customer. Always connected. Always in contact with the business. -
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ReplyOne
Sematell
If you want to increase the efficiency of your customer service you need to ensure one thing above all: perfect interlocking of all incoming channels. Your customers expect satisfactory customer service, clear answers and fast response times from you. They do not distinguish between offline and online channels. Good service teams follow their customers and offer them exactly the contact channels they use – whether it’s via e-mail, facebook, or twitter. They are where their customers need them to be. According to a PwC study, call and contact centers across Germany receive 25 millions customer inquiries every day. That is quite a lot. In order to prevent the flood of inquiries from turning into a structural chaos, your team needs smart support. ReplyOne digitally links all incoming written customer inquiries, evaluates them in advance and sends them to the appropriate service employee. Everything happens on a uniform interface, is cross-channel, user-friendly and intuitively designed. -
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PeopleVine
PeopleVine
Designed from the ground up to create premier member experiences, empower ops teams to excel at scale and build forever transactions. Private social clubs have evolved to suit modern life and modern members who live, work, and play in city centers around the world. Popular destinations for locals and travelers alike, many of these properties have begun to establish a members club to differentiate themselves from the competition. As high-end residences and condo hotels up their amenities, developers are looking to leverage the power of membership to enhance the residential experience. To accommodate a growing number of start-ups and remote workers, coworking spaces are introducing more tiered levels of membership to their offerings. PeopleVine is designed specifically to serve lifestyle hospitality businesses. We are driven by experiences and culture. Our platform is designed to help you reach your goals the most efficient way possible. -
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Pendo
Pendo
Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific features and workflows that cause users pleasure and pain, you can use the Pendo platform to guide users through the rough spots and drive them to adopt the features that create raving fans. -
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Microcat CRM
Infomedia
Microcat CRM (formerly FieldForce) is a powerful wholesale parts CRM to help you sell more. An online CRM that connects the entire sales channel from OEM to wholesale customer. Microcat CRM helps Automotive Dealers and OEM’s sell more genuine parts by bringing everything you need into one holistic solution. -
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Tungsten Communications Manager
Tungsten Automation
Ideal for any outbound communication including contracts, proposals, insurance and mortgage documents, Tungsten Communications Manager puts your line-of-business managers in control of their correspondence. With minimal IT involvement, documents can be delivered across channels such as e-mail, social or digital, making the solution a key component in your digital workflow transformation initiatives. Automate workflows and standardize customer-facing business processes with seamless integration to legacy systems and core enterprise applications. Deliver personalized, content-rich communications while leveraging data and preferences to maximize various cross- and up-sell opportunities. Create and manage tailored communications with a single platform that gathers data from various sources, saving time and increasing operational efficiencies. -
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Topbox
Topbox, Inc.
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback. With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements. Unlock the insights within your customer interactions, with Topbox. -
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WizSame
WizSoft
WizSame reveals identical or similar records suspected as being duplicate in one data set or compares two data sets. WizSame can be used to find duplicate records in order to uncover errors and frauds such as: duplicate invoices for the same purchase as well as duplicate payments, duplicate entries for the same customer, employee, vendor, stock item etc. WizSame can reveal if an employee is also a vendor just by comparing the Vendor list with the Employee list. The CRM administrator uses WizSame to find existing customers in the new list of potential customers. WizSame reveals records in the new list that are identical or similar to records in the existing database. The user determines the matching criteria by defining for each field whether it is identical, similar or ignored. The user may define several conditions connected by the and or or operators to be added to the matching criteria. -
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ClientLogix
UNAPEN
One solution that is built to handle the very distinct differences in the types of relationships, distribution channels, interested parties and intermediaries in each of these lines of business. One central portal to quickly find all client, prospect and 3rd party information, streamlined portfolio setup and maintenance with a bi-directional interface to many portfolio accounting systems, plus flexible import from sponsor platforms. Heads-up CRM data and document library keeps you informed without leaving Outlook, quickly set up meetings, review/take meeting notes, view history and reminders and much more. User adoption soars when people can arrange the interface to meet their personal preferences, both in the office and on their mobile devices. Insight into social interaction helps drive client relationships and referrals. -
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DSS
Foster Web Marketing
Dynamic Self-Syndication™ (DSS) is our powerful, marketing automation software that will allow you to take your law firm or medical practice to the next level. Sick and tired of managing several tools for your marketing and manually trying to connect the dots to see what is working and what isn't? DSS allows you to easily manage your website, traffic, leads, email marketing, reputation, social media, and local listing, in one easy-to-use tool. No need to pay for separate tools or software! This is why DSS is not just a CMS like WordPress, it's marketing automation software that will put you light years ahead of your competition! DSS CRM allows you to create automated email drip campaigns, newsletters and email follow-up sequences for your contacts. A targeted email campaign allows you to speak directly to the needs of your users. Create branded newsletters populated with links to content on your site to stay in touch with your contact list and nurture your leads. -
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Tattle
Tattle
Tattle is the best Customer Experience Improvement (CXI) platform for restaurant and hospitality operators to collect guest feedback — and act on it. Online reviews or mystery shoppers can no longer satisfy the strategic restaurant operators of today. You need a powerful feedback platform that pinpoints top opportunities with a data-centric approach. That’s why Tattle uses causation-based surveys with a 94% completion rate, so you get 20x more data than alternative solutions. We also use Machine Learning to rank your highest-impact opportunities that boost guest satisfaction and revenue. Based on each location’s unique opportunities, you can set monthly objectives to align the team, execute action items, and track progress over time. From tracking key metrics to benchmarking locations, operators can filter reports by daypart, ordering channels, top box score, incident rate and more. -
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Skyward CRM
Skyward Techno Solutions
Customer Relationship Management helps companies to manage their relationship and interactions with customers and associate partners. At Skyward Techno, we understand your requirements and the importance of your association with your customers. The CRM Software aims to help businesses benefit from your relationship with your customers while keeping your needs and insights in mind. Our CRM automates your routine activities for sales, service, and marketing teams, leaving them free to use their time and skills to think generate leads and close deals. Packed with custom features, this CRM software is the key to all the solutions that you have been looking for.It is easy, adaptable, affordable CRM for small business as well as medium sized businesses. The CRM allows you to achieve targeted results as all features can be customized.. Simply put, Skyward CRM helps you and your sales team do the right things, at the right time.Starting Price: $10.00/month/user -
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Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying. -
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Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
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Smart Hotel Software
Smart Hotel Software
World-class product, world-class support. We go the extra mile for you, so you can go the extra mile for your guests. Customized for any business. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our implementation pros will work with you to ensure a perfect fit between your business and our solutions. We will show you how to use our tools to save time and earn more money with each and every guest transaction. Changing software does not have to be painful. All of our work is guaranteed. We are committed to providing you complete satisfaction or we will refund your money. Hotels, motels, resorts, conventions, retreats, boutique hotels, and more. Whether you have 50 rooms or 500, we have a solution customized for your business needs. Our solutions will manage your reservations, deposits, check ins, check-outs, guest folios, payments, sales & audit reports, etc. -
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Dquip
Dquip
A powerful CRM to help you know all your showroom visits, bookings, vehicle sales, loans & payment schedules. Set sales targets for your company revenue-wise for a month, quarter, half-year, etc. Set, track and monitor sales targets for your business and banking sales team members respectively. Monitor & manage the sales performance of your business and sales teams. View the status of each follow-up and prioritize leads to get more account openings faster. See the condition of each lead follow-up & prioritize accordingly to sell more, faster.
