Audience
Companies that want to optimize their website and user experience
About UserReplay
Optimize your website and customer experience. UserReplay helps you pinpoint where customers are struggling and resolve issues fast. An integrated customer experience platform powered by machine learning. Replay sessions in high quality and see a huge amount of information about every session. Flexible, realtime data dashboards tailored to each team's workflow. Machine learning powered segments group together your most important sessions. UserReplay’s intelligent segments and dashboards help you discover the issues which are costing you revenue, automatically. Empower and alert every single member of your digital teams with personalized and realtime revenue-at-risk alerts on their platform of choice. When conversion drops on mobile devices, alert your CRO and marketing teams. When new broken links are identified alert your category manager and development teams. When your personalized CX Score decreases alert your Head of Ecommerce, and Customer Service teams.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
UserReplay
Founded: 2009
United States
userreplay.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Training
Documentation
Support
Online
UserReplay Frequently Asked Questions
UserReplay Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Dashboard
Supported
Trend Analysis
Supported
Customer Segmentation
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
