Audience

Companies interested in a platform to gather the empathy and experience data they need to put people at the heart of their products

About Quantum Metric

Quantum Metric gives you the empathy and experience data you need to put people at the heart of your products. Machine learning helps you automate the identification of technical issues and confusing user experiences in real time. Empathize with your customer and easily resolve issues with detailed session replay. Powerful UX analysis that is easy to use and draw insights from, even if you are just browsing your site. Combine qualitative and quantitative data in one platform so teams can make data-backed design decisions.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Quantum Metric
Founded: 2012
United States
www.quantummetric.com

Videos and Screen Captures

Quantum Metric Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Quantum Metric Frequently Asked Questions

Q: What kinds of users and organization types does Quantum Metric work with?
Q: What languages does Quantum Metric support in their product?
Q: What kind of support options does Quantum Metric offer?
Q: What other applications or services does Quantum Metric integrate with?
Q: What type of training does Quantum Metric provide?
Q: Does Quantum Metric offer a free trial?

Quantum Metric Product Features

Customer Experience

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Trend Analysis Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Survey Management Not Supported
Text Analysis Not Supported

Heatmap

Behavioral Mapping Supported
Dashboard Supported
Dynamic Maps Supported
Element Analytics Supported
Embeddable Maps Supported
Territorial Mapping Supported
Website Analytics Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported

Session Replay

Heatmaps Not Supported
Mouse Tracking Not Supported
Form Analytics Not Supported
Eye Tracking Not Supported
Session Recording Not Supported
Visitor Segmentation Not Supported
User Experience Analysis Not Supported
Optimization Tools Not Supported
User Feedback Not Supported
Surveys Not Supported

Web Analytics

Conversion Tracking Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported
Campaign Management Not Supported
Form Analytics Not Supported
Goal Tracking Not Supported