Quantum Metric vs. SessionStack Comparison


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About Quantum Metric gives you the empathy and experience data you need to put people at the heart of your products. Machine learning helps you automate the identification of technical issues and confusing user experiences in real time. Empathize with your customer and easily resolve issues with detailed session replay. Powerful UX analysis that is easy to use and draw insights from, even if you are just browsing your site. Combine qualitative and quantitative data in one platform so teams can make data-backed design decisions.	About SessionStack is an AI-enhanced Digital Experience Analytics platform based on best-in-class session recording technology that allows e-commerce businesses to identify where customers are getting stuck and dropping off, and what conversion opportunities are being missed. The insights generated by the platform serve as a fast track to improving the entire user experience with data-backed conversion rate optimization. SessionStackAI and our proprietary machine-learning models are the ideal partners for all e-commerce decision makers who are laser-focused on revenue. SessionStackAI blends qualitative and quantitative user data to provide the full picture of any website or mobile app interaction. The platform’s auto-capture capabilities and retroactive data history help ensure that there are no gaps in the analysis, identifying any friction points or new conversion opportunities as you go.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies interested in a platform to gather the empathy and experience data they need to put people at the heart of their products	Audience E-commerce businesses seeking a solution to improve their customers' experience and optimize conversion rates
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Upon request We provide custom pricing options to better reflect our customers' needs and expectations. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Quantum Metric Founded: 2012 United States www.quantummetric.com	Company Information SessionStack Founded: 2016 Bulgaria www.sessionstack.com
Alternatives Air360	Alternatives Fullview
Fullstory	Quantum Metric
Insightech	Fullstory
Smartlook	Heap Contentsquare
Contentsquare View All	LogRocket View All
Categories Customer Experience Supported Digital Analytics Supported Heatmap Supported Product Analytics Supported Session Replay Supported Web Analytics Supported	Categories AI eCommerce Supported Co-Browsing Supported Digital Analytics Supported eCommerce Analytics Supported Product Analytics Supported Session Replay Supported
Show More Features Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Not Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Supported Heatmap Features Behavioral Mapping Supported Dashboard Supported Dynamic Maps Supported Element Analytics Supported Embeddable Maps Supported For Sales Not Supported For Science Not Supported Radial Mapping Not Supported Territorial Mapping Supported Website Analytics Supported Web Analytics Features Campaign Management Not Supported Conversion Tracking Supported Form Analytics Not Supported Goal Tracking Not Supported Keyword Tracking Supported Multiple Site Management Supported Pageview Tracking Supported Referral Source Tracking Supported Site Search Tracking Supported Time on Site Tracking Supported User Interaction Tracking Supported
Integrations Adobe Customer Journey Analytics Supported Bloomreach Supported Bugsnag Not Supported Canopy Supported Evolv Al Supported Freshdesk Not Supported Google Analytics Not Supported Heap Not Supported Intercom Not Supported Invoca Supported Mixpanel Not Supported New Relic Supported Qualtrics Customer Experience Supported Qualtrics XM Platform Supported Rollbar Not Supported Segment Not Supported Sentry Not Supported Zendesk Not Supported Show More Integrations View All 10 Integrations	Integrations Adobe Customer Journey Analytics Not Supported Bloomreach Not Supported Bugsnag Supported Canopy Not Supported Evolv Al Not Supported Freshdesk Supported Google Analytics Supported Heap Supported Intercom Supported Invoca Not Supported Mixpanel Supported New Relic Not Supported Qualtrics Customer Experience Not Supported Qualtrics XM Platform Not Supported Rollbar Supported Segment Supported Sentry Supported Zendesk Supported Show More Integrations View All 12 Integrations
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