Audience

Product teams, Data teams, Engineering Teams,

About Fullstory

Fullstory is a behavioral data platform that surfaces the sentiment buried between clicks, revealing the untold story behind consumer behaviors. From building better fraud detection and forecasting to creating personalization that genuinely resonates, Fullstory enables product, engineering, and data teams to connect sentiment signals with other data sources to intentionally design the next best action. Providing deeper and more immediately actionable insights beyond conventional web and product analytics that can only surface what’s happening but not why, Fullstory is the only behavioral data platform that provides the context needed to build in-the-moment experiences that drive revenue.

With automatically captured, indexed, and semantically structured first-party data— served up to your data ecosystem or through our product analytics with session replay, Fullstory’s behavioral data is ready-made for AI. Enterprises no longer waste countless hours and resources analyzing data.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Fullstory offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
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Company Information

Fullstory
Founded: 2012
United States
www.fullstory.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Fullstory Frequently Asked Questions

Q: What kinds of users and organization types does Fullstory work with?
Q: What languages does Fullstory support in their product?
Q: What kind of support options does Fullstory offer?
Q: What other applications or services does Fullstory integrate with?
Q: Does Fullstory have an API?
Q: Does Fullstory have a mobile app?
Q: What type of training does Fullstory provide?
Q: Does Fullstory offer a free trial?

Fullstory Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Not Supported
Campaign Management Not Supported
Customer Profiles Not Supported
Customer Segmentation Not Supported
Data Integration Not Supported
Data Matching Not Supported
GDPR Compliance Not Supported
Personalization Not Supported
Predictive Modeling Not Supported

Customer Experience

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Trend Analysis Supported
Action Management Not Supported
Feedback Management Not Supported
Survey Management Not Supported
Text Analysis Not Supported

Customer Feedback

Behavior Analytics Supported
Alerts / Notifications Not Supported
Bug Reports Not Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Not Supported
Net Promoter Score (NPS) Not Supported
Screenshot / Screen Capture Not Supported
Surveys Not Supported
User Testing Tools Not Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Not Supported
Website Feedback Not Supported

Customer Journey Mapping Tools

Templates Not Supported
Data Import / Export Not Supported
Action Management Not Supported
Attribution Modeling Not Supported
Collaboration Not Supported
Behavioral Analytics Not Supported
Surveys & Feedback Not Supported
Predictive Analytics Not Supported
Customer Profiles Not Supported

Heatmap

Behavioral Mapping Supported
Dynamic Maps Supported
Element Analytics Supported
Website Analytics Supported
Dashboard Not Supported
Embeddable Maps Not Supported
For Sales Not Supported
For Science Not Supported
Radial Mapping Not Supported
Territorial Mapping Not Supported

Insight Engines

AI / Machine Learning Not Supported
Augmented Analytics Not Supported
Data Aggregation Not Supported
Data Classification Not Supported
Data Extraction Not Supported
Data Source Connectors Not Supported
Full Text Search Not Supported
Intent Recognition Not Supported
Multiple Data Sources Not Supported
Search / Filter Not Supported
Sentiment Analysis Not Supported

Mobile App Analytics

In-App Events Tracking Not Supported
Revenue Tracking Not Supported
Cohort Analysis Not Supported
Funnel Analysis Not Supported
Channel Attribution Not Supported
Push Notifications Not Supported
Uninstall Tracking Not Supported
Retention Tracking Not Supported
A/B Testing Not Supported

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported

Session Replay

Form Analytics Supported
Heatmaps Supported
Mouse Tracking Supported
Optimization Tools Supported
Session Recording Supported
Surveys Supported
User Experience Analysis Supported
User Feedback Supported
Visitor Segmentation Supported
Eye Tracking Not Supported

UX

For Mobile Supported
For Websites Supported
Heatmaps Supported
Screen Activity Recording Supported
Usability Testing Supported
User Journeys Supported
Animation Not Supported
Prototyping Not Supported
Unmoderated Testing Not Supported
User Research Not Supported

Web Analytics

Conversion Tracking Supported
Form Analytics Supported
Keyword Tracking Supported
Multiple Site Management Supported
Pageview Tracking Supported
Referral Source Tracking Supported
Site Search Tracking Supported
Time on Site Tracking Supported
User Interaction Tracking Supported
Campaign Management Not Supported
Goal Tracking Not Supported

Website Optimization Tools

Keyword Research Tools Supported
Link Management Supported
Performance Metrics Supported
Problem Area Alerts Supported
Competitor Analysis Not Supported
Content Management Not Supported

Fullstory Additional Categories