Audience
Product, UX, Marketing, Customer Success
About Pendo
Pendo is a product experience platform that helps software product teams deliver products users love. With Pendo, product teams can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products. By quickly identifying the specific features and workflows that cause users pleasure and pain, you can use the Pendo platform to guide users through the rough spots and drive them to adopt the features that create raving fans.
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Company Information
Pendo
Founded: 2014
United States
www.pendo.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
Pendo Frequently Asked Questions
Pendo Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Feedback Collection
Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Journey Mapping Tools
Behavioral Analytics
Supported
Data Import / Export
Supported
Surveys & Feedback
Supported
Action Management
Not Supported
Attribution Modeling
Not Supported
Collaboration
Not Supported
Customer Profiles
Not Supported
Predictive Analytics
Not Supported
Templates
Not Supported
Digital Adoption Platforms
Audience Segmentation
Supported
Contextual Guidance
Supported
In-App Training
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Content Creation
Not Supported
Data Validation
Not Supported
Launch Management
Not Supported
Multi-Language
Not Supported
Mobile App Analytics
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Retention Tracking
Supported
Revenue Tracking
Supported
A/B Testing
Not Supported
Channel Attribution
Not Supported
Push Notifications
Not Supported
Uninstall Tracking
Not Supported
Onboarding
Self Service Portal
Supported
Training Management
Supported
Course Management
Not Supported
Document Management
Not Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Not Supported
Electronic Signature
Not Supported
Employee Handbook
Not Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Task Management
Not Supported
Tax Forms
Not Supported
Product Management
Feedback Collection
Supported
Prioritization
Supported
Product Roadmapping
Supported
Collaboration
Not Supported
Idea Management
Not Supported
Milestone Tracking
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
UX
For Mobile
Supported
For Websites
Supported
Heatmaps
Supported
Usability Testing
Supported
User Journeys
Supported
User Research
Supported
Animation
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Web Analytics
Goal Tracking
Supported
Multiple Site Management
Supported
Pageview Tracking
Supported
Site Search Tracking
Supported
Time on Site Tracking
Supported
User Interaction Tracking
Supported
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Keyword Tracking
Not Supported
Referral Source Tracking
Not Supported
