Best CRM Software in the UK - Page 72
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Ralivi
Ralivi
Ralivi is a lightweight CRM designed for small teams that want clarity without manual data entry. It connects directly to your inbox and calendar, automatically tracking conversations and deal activity. Ralivi monitors response times, detects silence, and flags leads that are going cold. Each morning, it generates a clear, prioritized action list showing exactly who needs follow-up. The platform eliminates spreadsheets and duplicate logging by using the data already in your email. Ralivi works seamlessly with Gmail, Outlook, and Google Calendar. It helps teams move faster, respond sooner, and never let opportunities slip through.Starting Price: $20/month -
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EngageLab
EngageLab
EngageLab is a world-leading AI-powered omnichannel customer engagement and marketing platform designed to help businesses orchestrate seamless, personalized interactions with their users across every major communication channel, including AppPush, WebPush, Email, SMS, WhatsApp, OTP verification, and more. Backed by a robust global infrastructure and built for scalability, EngageLab enables enterprises to better understand users, automate lifecycle messaging, and maximize conversion and retention with high reliability, security, and performance.Starting Price: $9.99 per month -
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Persona Engine
Persona Engine
Persona Engine is an AI-driven customer intelligence platform that transforms raw customer data into dynamic, interactive, and detailed personas to help organizations better design products, validate ideas, and execute targeted campaigns; with just a few clicks, users upload internal and third-party data, segment it with cluster algorithms, and enrich segments with AI-generated context so that each persona reflects real-world behaviors, preferences, and traits, enabling teams to interact with personas through chat simulations as if talking to a focus group, replace traditional research methods, run AB tests, optimize messaging and channel strategies, and make data-driven decisions; it aims to boost engagement, retention, conversion rates, product launch success, and operational efficiency by offering seamless persona creation, visualization, testing, and reuse across industries including retail, communications, financial services, hospitality, and life sciences, etc. -
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Monaco
Monaco
Monaco is an AI-native revenue platform designed to help startups accelerate go-to-market execution and generate revenue faster. It replaces traditional CRM systems and disconnected sales tools with a unified, all-in-one solution. The platform builds and continuously updates a company’s total addressable market (TAM), runs outbound campaigns, captures interactions, and manages pipeline tracking in one centralized system. Monaco automates demand generation, account enrichment, and follow-ups through intelligent AI agents. It also catalogs every customer interaction, creating a comprehensive system of record for sales teams. With white-glove onboarding, Monaco sets up TAM scoring, sequences, and pipeline imports from day one. Built for founders and early-stage teams, Monaco reduces go-to-market risk and delivers measurable value within days rather than months. -
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Flow9
Flow9
Flow9 helps businesses design and operate intelligent virtual agents alongside human agents — all in one front-line contact center platform. Built for modern customer experience teams, Flow9 enables voice, chat, and email conversations to be handled by AI agents that understand intent, respond naturally, and resolve real customer requests. When a human touch is needed, conversations are transferred instantly with full context — no repetition, no broken experience. Flow9 integrates natively with existing CRM, retail, property, and financial systems, allowing teams to automate customer interactions without replacing their current tools. Use Flow9 to: - Build virtual agents for inbound and outbound conversations. - Handle voice, chat, and email from a single platform. - Keep human agents in the loop with seamless AI-to-human handoff. - Connect customer conversations to your existing business systems. - Deliver faster, more consistent customer experiences at scale. -
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JRNY
BetterQA
JRNY is BetterQA's CRM built for service teams that can't afford to lose context between touches. Contacts, deal stages, messages, notes, and full activity history in one place, visible when you need them, not buried three clicks deep. What separates JRNY from generic CRMs? It monitors accounts for buying signals: job postings, funding, product launches, and scores opportunities from 0 to 100. The built-in reply assistant drafts follow-ups based on conversation history, not templates.Starting Price: €29 -
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Inconnect
Inconcert
Inconnect is a cloud-based omnichannel contact center platform designed to centralize and manage all customer interactions across voice and digital channels within a single unified environment, enabling organizations to deliver consistent and efficient customer experiences at scale. It integrates channels such as phone calls, email, web chat, WhatsApp, and social media into one interface, allowing agents to handle all communications from a unified interaction queue while accessing real-time customer history and business data to improve response quality. It includes intelligent routing and automated distribution capabilities that assign interactions to the most suitable agents based on skills, segmentation, and contextual information, optimizing resolution rates and operational efficiency. Inconnect supports both inbound and outbound operations with advanced dialing engines, predictive algorithms, and campaign management tools that maximize agent productivity. -
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Infunnel
Inconcert
Infunnel is an all-in-one marketing automation and CRM platform designed to connect marketing and sales processes within a single system, enabling organizations to manage and optimize the entire customer lifecycle from lead generation to post-sale interactions. It allows users to design and execute omnichannel campaigns across channels such as email, SMS, WhatsApp, calls, and digital advertising platforms, integrating seamlessly with tools like Google Ads, social media, and contact center systems to centralize operations and reduce acquisition costs. It provides advanced lead management capabilities, including automated workflows, lead scoring, and intelligent distribution, ensuring that high-quality prospects are prioritized and handled efficiently across all channels. With built-in AI analytics, users can generate real-time dashboards, track key performance indicators, and gain full visibility into the customer journey, enabling data-driven decisions. -
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Acclaim
Acclaim
Acclaim is an AI-powered financial operations platform built specifically for the insurance industry, designed to automate and orchestrate the full lifecycle of payments, treasury management, and reconciliation within a single unified system. It enables insurers to manage complex financial workflows such as claim payouts, commission payments, and premium collections through intelligent automation that routes and executes transactions across multiple providers and global payment rails. It integrates directly with existing insurance systems via APIs, webhooks, and batch processes, allowing seamless data flow and alignment with internal financial operations without disrupting current infrastructure. Acclaim provides real-time visibility into cash flow, liquidity, and transaction status, while its AI-driven reconciliation engine automatically matches transactions, handles exceptions, and generates actionable insights through dashboards and analytics. -
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Atrium
Atrium
Atrium is an AI-powered communication and relationship management platform designed to help users organize, understand, and nurture their professional network by combining an intelligent inbox with a personal CRM into a single system. It brings together email, contacts, and calendar data into one unified interface, where information is automatically enriched, grouped, and prioritized to surface the most important relationships and interactions. It acts like a “relationship studio,” using AI to triage incoming communications, filter out irrelevant messages, and provide contextual insights such as recent company updates, prior conversations, and relevant notes before meetings. It allows users to ask questions about their network, track relationship depth and growth, and access detailed profiles with historical interactions and key information. Atrium also automates follow-ups and reminders, helping users maintain consistent communication without manual effort. -
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WinCX Cloud
We Win Limited
WinCX Cloud is an AI-driven customer experience platform designed to unify and manage all customer interactions across multiple communication channels within a single, intelligent system. It brings together touchpoints such as chat, voice calls, WhatsApp, social media, and email into one centralized workspace, allowing organizations to deliver consistent and seamless communication experiences across channels. It is powered by a suite of specialized AI agents that handle different aspects of customer engagement, including omnichannel communication, conversational assistance, quality auditing, and automated grievance or ticket resolution. These agents can connect with users, provide instant support, monitor interactions for compliance and service quality, and automatically resolve or route issues, significantly reducing manual workload and response times. -
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Rings AI
Rings AI
Rings AI is an AI-native Extended CRM (XRM) platform that transforms traditional customer relationship management into a dynamic, intelligence-driven system centered around relationships and deal flow. Rather than acting as a static database, it unifies relationship mapping, market data, and AI into a single operating layer that continuously analyzes connections between people, companies, and opportunities. It automatically captures and syncs data from emails, calendars, meetings, and external sources, keeping records updated in real time without manual input. By mapping networks and surfacing the strongest paths to target companies or individuals, Rings enables users to identify warm introductions, uncover hidden connections, and prioritize outreach with greater precision. Its AI search allows users to query their entire dataset in natural language, delivering contextual insights exactly when needed, while automated intelligence highlights deal history. -
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CustomerHero
CustomerHero
CustomerHero is a Software with a Service solution for building an effective Voice of Customer program, helping companies collect, analyze, and act on customer feedback so they can deliver better experiences and grow loyalty. Designed for companies of any size and industry, CustomerHero brings feedback management into one place with tools for customer experience, employee experience, patient experience, guest experience, and multichannel feedback. It helps teams understand customers better, exceed expectations at every step, and turn raw data into actions through real-time insights, actionable feedback, and customizable dashboards. CustomerHero captures feedback across every touchpoint, online, in-store, and beyond, building a unified view of the customer journey so feedback does not just get collected, but drives meaningful change across the organization. -
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NexaLink
NexaLink
NexaLink is a digital business card and AI-powered networking platform designed to help professionals capture, organize, and follow up with contacts more effectively. The platform allows users to create shareable digital business cards, scan physical cards and event badges, and automatically save contact details in one centralized system. NexaLink uses AI to extract context from conversations, generate personalized follow-up drafts, and prioritize relationships based on urgency and engagement. Users can share cards through QR codes, NFC, links, AirDrop, and wallet integrations while tracking views, saves, and shares in real time. The platform also includes tools such as email signature generators, QR code generators, vCard creation, and contact management features optimized for conferences, trade shows, and networking events. -
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Telemo
Telemo
Telemo is an AI-powered omnichannel customer experience platform that uses AI Voice Agents and Conversational AI to deliver faster, smarter customer interactions across every channel. It helps businesses improve engagement, automate service, and manage customer conversations through voice, chat, messaging, and digital workflows from one connected CX layer. Telemo is built to handle conversations intelligently, allowing AI agents to understand customer intent, respond naturally, guide users through routine requests, and support escalation when human help is needed. Its omnichannel approach helps teams deliver consistent experiences across channels instead of managing disconnected bots, call flows, and communication systems separately. Telemo supports industry-specific customer journeys, including banking, financial services, and insurance workflows where conversations must be secure, compliant, and efficient. -
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TatvaCRM
Tatva Fintech Private Limited
TatvaCRM is a CRM built for India's BFSI sector — NBFCs, DSAs (Direct Selling Agents), insurance agents, and debt advisory firms — plus SMBs in sales, agencies, and manufacturing. What sets it apart from generic CRMs: Loan-file data model built for loan origination, not a retrofitted deal pipeline Multi-lender applications — one applicant, many loan files across banks/NBFCs DSA network management — sub-agent hierarchies, commission splits, payout grids Insurance renewal calendar with automated reminders Schema-per-tenant PostgreSQL isolation for each customer DPDP-compliant by design INR-native pricing, no minimum seats Free forever for small teams — no card, no trial expiry Standard modules: contacts, companies, deals, leads, tasks, activities, custom fields, custom pipelines, role-based access, bulk import/export, email integration, file uploads. Built in Pune by Tatva Fintech Private Limited, founded by Anil Agarwal, a CA with 15+ years in BFSI advisory.Starting Price: $0 -
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ciopulse
ciopulse
ciopulse is the only Net Promoter-based customer feedback platform built specifically for IT service management. Where traditional 1-to-5 satisfaction surveys invite default ratings and 5 percent response rates, ciopulse uses NPS micro-surveys triggered the moment a ticket is resolved. The platform integrates natively with ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. Out of the box, ciopulse provides NPS trend dashboards by team and agent, productivity impact reporting in lost minutes, and benchmark comparisons between internal IT and managed service providers. PulseAI surfaces themes from open-text comments automatically. ciopulse is a ServiceNow Select Partner with a certified Store app, ensuring clean install, automatic upgrades, and data residency inside the customer's ServiceNow instance. -
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Mention Me
Mention Me
Mention Me's software powers referral marketing and customer retention for 400+ brands worldwide, including Farfetch, PrettyLittleThing and Zipcar. Mention Me Refer incentivises word-of-mouth to turn customers into brand advocates. Mention Me Retain ensures your loyal customers keep coming back. Our fully customisable customer journey offers 20 languages, 15 reward types and 16 sharing methods including unique name share feature that delivers 35% more referrals. Optimise performance with advanced AB testing and segmentation. Best suited to businesses with 4000+ monthly orders. -
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CustomAnswers
CustomAnswers Software
CustomAnswers is a 100% customizable CRM platform that is designed to fit into your current business model, without needing to change anything. The system helps standardize business processes and workflows. Boost productivity and efficiency with a feature-rich CRM that streamlines communications, phone calls, emails, and walk-in, while capturing and tracking all interactions. CustomAnswers gives clients answers to their custom problems. -
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Insightrix Communities
Insightrix Research
Create inspiring online communities with Insightrix Communities, a leading online community software for brands and organizations looking to co-create with their customers or stakeholders. Insightrix Communities offers market researchers, communicators, and engagement professionals a complete solution to their research and community consultation needs. The platform features robust online community management tools, quantitative research and qualitative research tools, and a best-in-class user experience that is second to none. -
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Noetica
Noetica
Synthesys by Noetica is a contact center agent desktop orchestration and workflow engine that promises to help contact centers do more with less. Synthesys offers omni-channel capabilities, visual call scripting, unified agent desktop, campaign management, and tactical CRM tools. The platform is also highly scalable, resilient, and reliable. -
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InsureCert
InsureCert Systems
InsureCert is a cloud-based insurance policy system that is suitable for insurers, managing general agents, and brokers. InsureCert features a centralized system from which users are able to create online stores and manage quotes, collect payments, and issue property & casualty policies. With InsureCert, users are able to build white labeled websites with custom landing pages. InsureCert features a multi-rater and pricing engine, which allows users to create quotes and send invoices to customers seamlessly. -
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ProClass
ProClass
ProClass is an all-in-one class management, registration, and membership software. Suitable for after-school program providers, community education centers, universities, nonprofit organizations, and other continuing education providers, ProClass is packed with market-leading features to help institutions streamline their operations and processes. It comes with tools for class management and scheduling, attendance tracking, event management, member management, payment processing, donor management, reporting, and so much more. -
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InTheChat
InTheChat
InTheChat is a cloud-based digital marketing customer service platform built for the enterprise. Trusted by industry-leading brands including JPMorganChase, Mayo Clinic, and Universal Studios Florida, InTheChat makes it easy for companies to connect with customers via SMS, social media, live chat, email, instant messaging, and chatbots. It also features enterprise-level tools such as performance reports, secure authentication, text analytics, and skills-based routing. -
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Texada Software
Texada Software
Empower your Heavy Equipment Rental and Dealership Management with Texada Software. Equip your team for success with Texada Software, the comprehensive heavy equipment business management solution that seamlessly bridges your sales, service, and rental divisions. Gain a 360-degree view of your operations and achieve clear insights into your customer journey for optimized business performance. Connect your teams and operations with integrated solutions designed by industry veterans who understand the independent and holistic needs of heavy equipment sales, service, and rental organizations. Grow sales productivity, acquire new customers, and guide the full customer relationship with smart solutions for equipment dealers. -
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LendingWise
The LoanPost
Automate & scale your lending business with our CRM, loan origination & servicing software. A modern borrower experience with online, mobile friendly portals, customized workflows & paperless origination. Integrate our quick & full app web forms on your site to fast track submissions & accurately collect required docs. Keep your entire team, including brokers, borrowers & 3rd parties updated in real time on the loan status. Our platform sits 100% on AWS & is aligned with SOC 2, ISO 27001, & PCI compliance. We encrypt, secure & back up your data & documents for life. Customizable dashboard and pipeline. Email marketing with drip campaigns. Lead tagging & referral source tracking. Assign leads & deals to loan officers or processors. LendingWise LOS software is flexible & pre-built for Fix & Flip, Rental, CRE Bridge/Perm, SBA loans or can be customized for almost any loan product. -
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Wyng
Wyng
Wyng is the world’s leading Privacy-First Marketing platform. Built on a zero-party data API and privacy by design principles, Wyng makes it easy for brands to deliver customer experiences that are always welcome, relevant, and compliant. More than 250 brands and enterprises use Wyng to build deep, trusted relationships with their customers. Build from dozens of Wyng templates or create your own custom interaction to engage customers, earn data, and build trust. More engaging, relevant experiences drive conversion, earn data, grow loyalty, and increase purchases. Build world-class, branded experiences in minutes. Use accurate, obvious zero-party data instantly for personalization and insights. Consent-driven zero-party data delivers better results without any privacy concerns. Accelerate your team with Wyng services and leverage flexible, enterprise-grade tools to move with the speed of the market. -
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eContact
SkyCreek
eContact currently facilitates millions of dynamic, intelligently timed and cost-suppressing multi-channel (IVR, SMS, Email) customer contacts per month for some of the largest, Fortune 500 contact operations in North America. Utilize tightly integrated IVR, email, and SMS text message capabilities to work in concert to deliver the right contact, over the right channel, to the right customer, at the right time. Dynamically ratchet up the volume of automated customer contacts to deliver within the highest probability contact windows to further maximize customer contact and action rates. Align outbound customer contact volumes to the level of customer support resources on hand, based on historical transfer rates and underlying service conditions. Incorporate individual channel preferences, customer status, and other customer variables to personalize the timing, message content, and frequency of customer contact attempts. -
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Sparkcentral
Sparkcentral
Thought leaders in WhatsApp customer service. At Sparkcentral we enable leading innovative brands to improve their customer experience and increase their service operations efficiency. Our product roadmap is focused on being the leading provider of advanced customer service solutions on WhatsApp and other asynchronous messaging channels. Customer service SaaS platform for enterprises. Sparkcentral allows you to manage all your asynchronous messaging channels with human and virtual customer service agents. With a uniquely designed single workflow and performant user interface for your customer service team. The platform of choice for global brands who launch WhatsApp. Sparkcentral has become an industry thought-leader that is revolutionizing the way enterprises help and engage customers. Our goal is to inspire and enable amazing customer experiences, and we’re doing this by completely reimagining what enterprise customer service software should look like. -
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Skeepers
Skeepers
A SaaS solution for all your Customer Engagement needs including management, marketing activation and measuring ROI. We help brands build a new and balanced relationship to grow in a consumer led era. Solutions to improve the relationship between brands and their customers. Turn customer experiences into business opportunities. We help companies capture their customer information to make data-driven decisions and improve their business. Transform your customers into valuable contributors by collecting, analyzing and disseminating their reviews with our turnkey solution. Boost your web and shop sales with artificial intelligence. Engage your customers effectively by sending individualized campaigns across all channels. Organize shopping parties and individual shopping sessions in live videos broadcast on your e-commerce website and your social networks.
