Audience
Customer experience platform for companies
About Keepcon
Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.
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Company Information
Keepcon
Founded: 2008
Argentina
keepcon.com/en/
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
Keepcon Frequently Asked Questions
Keepcon Product Features
Customer Experience
Dashboard
Sentiment Analysis
Action Management
Analytics
Customer Segmentation
Feedback Management
Knowledge Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis