Audience
Customer experience platform for companies
About Keepcon
Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.
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Integrations
Company Information
Keepcon
Founded: 2008
Argentina
keepcon.com/en/
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Online
Keepcon Frequently Asked Questions
Keepcon Product Features
Customer Experience
Dashboard
Supported
Sentiment Analysis
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Feedback Management
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
