Audience
Hospitality, Telecom, Automotive, BFSI, Retail, eCommerce, FMCG, Aviation, Healthcare, Travel, Education
About Locobuzz
Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.
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Pricing
Starting Price:
$300/month
Free Trial:
Free Trial available.
Integrations
Company Information
Locobuzz
Founded: 2015
India
www.locobuzz.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
Locobuzz Frequently Asked Questions
Locobuzz Product Features
Conversational AI
Multi-Languages
Supported
Omni-Channel
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Text Analysis
Supported
Trend Analysis
Supported
Knowledge Management
Not Supported
Survey Management
Not Supported
Reputation Management
Campaign Management
Supported
Response Management
Supported
Review Generation
Supported
Review Monitoring
Supported
Sentiment Analysis
Supported
Social Media Metrics
Supported
Social Media Monitoring
Supported
Gamification
Not Supported
White Label
Not Supported
Social CRM
Calendar/Reminder System
Supported
Customer Support
Supported
Email Marketing
Supported
Multi-Channel Social Integration
Supported
Social Media Monitoring
Supported
Lead Capture
Not Supported
Lead Nurturing
Not Supported
Live Chat
Not Supported
Marketing Automation Integration
Not Supported
Task Management
Not Supported
Social Media Analytics Tools
Campaign Analytics
Supported
Competitor Monitoring
Supported
Customizable Reports
Supported
Engagement Tracking
Supported
Influencer Tracking
Supported
Multi-Channel Data Collection
Supported
Social Media Monitoring
Audience Segmentation
Supported
Competitive Analysis
Supported
Configurable Alerts
Supported
Customer Engagement
Supported
Dashboard
Supported
Impact Scoring
Supported
Influencer Tracking
Supported
Reputation Management
Supported
Sentiment Analysis
Supported
Trend Tracking
Supported
Locobuzz Additional Categories
Locobuzz Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent " Posted 2020-03-02
Pros: Ease to use and it has many Fortune 500 in India using Locobuzz
Cons: Could bring better UI and compared to competitors it's much better in the Indian Market
Overall: Excellent For ORM , and listening
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