Fastcall vs. Knowlarity Comparison


Fastcall	Knowlarity Knowlarity Communications Pvt. Ltd.	+	+
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About Fastcall is a cloud-based phone and messaging application built for Salesforce teams. It brings inbound and outbound calling into Salesforce, letting sales and service users place and receive calls, use click-to-call, and associate call activity with Salesforce records. Features include call routing, queues, IVR, recording, voicemail, monitoring, reporting, and automated activity logging; availability depends on plan and setup. Fastcall also supports business texting and messaging, including documented WhatsApp capabilities. Administrators configure users, numbers, and call flows in Salesforce, while agents work through Salesforce desktop and mobile experiences. It is designed for organizations seeking telephony and contact-center functions connected to Salesforce CRM, including sales teams, service departments, and contact-center operations.	About AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Sales and service teams, Salesforce administrators, and contact-center operations seeking calling and messaging workflows connected to Salesforce CRM.	Audience Enterprises, SMEs, Startups
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Not Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $30/user/month Monthly billing is $30 per user per month; annual billing is $24 per user per month. A 10-user minimum applies. Additional usage charges may apply to calling and messaging. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Fastcall Founded: 2007 United States fastcall.com	Company Information Knowlarity Communications Pvt. Ltd. Founded: 2009 India knowlarity.com
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Categories Call Tracking Supported Telephony Supported	Categories AI Dialers Supported Auto Dialer Supported Business VoIP Supported Call Center Infrastructure (CCI) Supported Call Tracking Supported Chatbot Supported Cloud Communication Platform Supported IVR Supported Sales Dialers Supported Speech Analytics Supported Telephony Supported Toll Free 800 Number Supported Video Platforms as a Service (VPaaS) Supported Virtual Phone Number Supported Voice Bot Supported
	Call Tracking Features Call Log Not Supported Call Recording Supported Call Routing Supported Caller Identification Supported Campaign Management Supported Conversion Tracking Not Supported CRM Supported IVR / Voice Recognition Supported Keyword Tracking Supported Telephony Features Auto-Dialer Supported Call Center Management Supported Call Monitoring Supported Contact Management Supported Inbound Reporting Supported IVR / Voice Recognition Supported Outbound Reporting Supported Predictive Dialer Not Supported Telemarketing Management Supported Voice & Data Integration Supported VoIP Not Supported Show More Features Auto Dialer Features Call Center Management Supported Call Recording Supported Call Reporting Supported Call Scripting Supported Lead Management Supported Power Dialer Not Supported Predictive Dialer Not Supported Preview Dialer Supported Progressive Dialer Supported Surveys Supported Cloud Communication Platform Features Audio / Video Conferencing Supported Call Center Supported Call Recording Supported Call Routing Supported Chat / Messaging Supported Fax Management Supported File Sharing Not Supported IVR / Voice Recognition Supported
Integrations Salesforce Supported Aura365 Not Supported Automate365 Not Supported CentraHub CRM Not Supported Chakra Sales CRM Not Supported HubSpot CRM Not Supported LeadSquared Not Supported Meritto Not Supported MyClassboard Not Supported Nimble Not Supported OneHash CRM Not Supported Pipedrive Not Supported PropFlo Not Supported Quickwork Not Supported Sell.Do Not Supported Slack Supported Vtiger CRM Not Supported Zoho CRM Not Supported Zoho Desk Not Supported Zoho One Not Supported Show More Integrations View All 4 Integrations	Integrations Salesforce Supported Aura365 Supported Automate365 Supported CentraHub CRM Supported Chakra Sales CRM Supported HubSpot CRM Supported LeadSquared Supported Meritto Supported MyClassboard Supported Nimble Supported OneHash CRM Supported Pipedrive Supported PropFlo Supported Quickwork Supported Sell.Do Supported Slack Not Supported Vtiger CRM Supported Zoho CRM Supported Zoho Desk Supported Zoho One Supported Show More Integrations View All 33 Integrations
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