Audience
Small and medium-sized businesses, startups, sales teams, customer support teams, call centers, remote teams, and growing organizations looking for a cloud-based VoIP phone system to manage business calls and customer communication.
About Votelly
Votelly is a cloud-based business VoIP phone system for sales, customer support and other teams that handle customer calls. It provides local, national and toll-free virtual numbers, cloud PBX call flows, IVR menus, business-hours routing, ring groups, call queues, voicemail and a shared inbox for calls, SMS and voicemail. Teams can use power and predictive dialers, call recording, live transcription, AI-generated call summaries, call analytics, wallboards and agent scorecards to manage inbound and outbound workflows. Native connections to CRM, helpdesk and chat products sync call records and related notes, while a REST API and signed webhooks support custom connections. Votelly runs in a browser and in desktop and mobile apps, with number availability in 118 countries; it is intended for businesses and contact-center teams seeking a hosted alternative to an on-premises phone system.