Audience

Small businesses

About Grasshopper

Grasshopper is a virtual phone system purpose-built for entrepreneurs and small business owners who need a simple, professional way to manage customer communications. By using a dedicated business number, Grasshopper helps you draw a clear line to separate personal and professional communication. Choose a local, toll-free, or vanity number (or port your own) and access features like call forwarding, call recording, custom greetings, VoIP calling, and unlimited users. The best part? You can handle customer calls and texts from anywhere through the mobile and desktop apps—no second phone or complex setup required.

Whether you're just starting out with a side gig or scaling a small team, Grasshopper allows you to project a polished presence, stay on the go, and deliver exceptional customer communications. With simplified setup and 24/7 support, it’s the business communications app that fits to your needs and empowers you to focus on what matters most.

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Pricing

Starting Price:
$14 per month
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.3 / 5
support 4.7 / 5
More Reviews Write a Review

Company Information

GoTo
Founded: 2003
United States
www.grasshopper.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Webinars
Videos
Support
Phone Support
24/7 Live Support
Online

Grasshopper Frequently Asked Questions

Q: What kinds of users and organization types does Grasshopper work with?
Q: What languages does Grasshopper support in their product?
Q: What kind of support options does Grasshopper offer?
Q: What other applications or services does Grasshopper integrate with?
Q: Does Grasshopper have a mobile app?
Q: What type of training does Grasshopper provide?
Q: Does Grasshopper offer a free trial?
Q: How much does Grasshopper cost?

Grasshopper Product Features

Business Phone Systems

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP

Call Parking Supported
Call Recording Supported
Contact Management Supported
IVR / Voice Recognition Supported
Ring Groups Supported
Unified Communications Supported
Encryption Not Supported
SIP Trunking Not Supported
Voice Quality Enhancement Not Supported

Cloud PBX

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
Virtual Extensions Supported
SIP Trunking Not Supported
Web Conferencing Not Supported

Remote Work

Collaboration Supported
Credential Management Not Supported
Electronic Signature Not Supported
Employee Monitoring Not Supported
Live Chat Not Supported
Meeting Management Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Support Not Supported
Screen Sharing Not Supported
Softphone Not Supported
Task Management Not Supported
Time Zone Tracking Not Supported
Video Chat Not Supported
Web Conferencing Not Supported

Telephony

IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
VoIP Supported
Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Not Supported
Contact Management Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported

Unified Communications

Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
Audio / Video Conferencing Not Supported
Calendar Management Not Supported

Grasshopper Verified User Reviews

Write a Review
  • Ryan E.
    Network Administrator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Small Business Phone Solution"

    Posted 2021-12-16

    Pros: As a small business employee with mostly working remote the ability to use our cell phone for work and keep the calls separated has been great. The voice announce feature when a call comes through so you know it is a business call verse personal is awesome.

    Cons: None that I can think of at this time. That must be good.

    Overall: Overall we have been using Grasshopper for over 5 years and the cost savings over an ISP and internal phone system has been great for the company. Web view to setup users and extensions make setup and changes a breeze that anyone can do it.

    Read More...
  • Steven K.
    Serve Pastor
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Grasshopper Work Great"

    Posted 2021-03-31

    Pros: This phone system works well for our business. It is a great way to direct company calls to our remote employees!

    Cons: No cons for this product – really enjoyed using it!

    Overall: Overall, my experience with grasshopper has been very positive. I like how easy it is to use! Would definitely recommend.

    Read More...
  • Carrie S.
    Administrator
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Keeps it professional"

    Posted 2020-11-25

    Pros: - User friendly
    - Simple to change settings at any time
    - Sets a great professional business-like tone!

    Cons: I share this service with another administrator. If I want to delete messages, it only deletes it on my device, but not completely. It still shows up on my co-worker's.

    Overall: It took our professionalism to another level. I like that our clients don't have our personal phone number. It creates a healthy boundary that is necessary.

    Read More...
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