Alternatives to shamCRM
Compare shamCRM alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to shamCRM in 2026. Compare features, ratings, user reviews, pricing, and more from shamCRM competitors and alternatives in order to make an informed decision for your business.
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1
QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
2
Neurobots
Neurobots
Neurobots is a cloud-based conversational AI platform for customer conversations across phone, website chat, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct and email. Its AI assistants answer incoming inquiries, make outbound calls, qualify leads, capture contact details, book or reschedule appointments in connected calendars, and send conversation summaries and contact records to supported CRM systems. Businesses can configure response knowledge, qualification questions, appointment rules and human handoff with an implementation partner. Plans offer assistants for lead generation, sales, analytics and post-sale support. Neurobots targets small and mid-sized businesses, including healthcare practices, trades, real estate, hospitality, agencies and other service providers. Customer data is hosted in Germany. CRM, calendar, telephony and messaging use may require third-party accounts or incur separate fees.Starting Price: €299/month -
3
Convarza AI
Pronnel Technology
Convarza AI is a cloud CRM for managing customer conversations across chat, email, and business calls. Teams can manage leads and contacts, review conversation histories, and assign conversations. Features include AI voice agents and chatbots, call flows, shared inboxes, workflow automation, campaigns, and staff follow-up. Agents can use a knowledge base, transfer conversations to a team member, and book appointments. Channels include WhatsApp, Instagram, Facebook Messenger, Telegram, Viber, LINE, SMS, email, and web chat; voice connections can use Twilio, Maqsam, or SIP. Teams can configure channels and calling workflows, connect interactions with contact records and tasks, and automate outreach in the same workspace. It is designed for sales, customer-service, and other customer-facing teams that need to organize multichannel interactions, qualify leads, and schedule appointments.Starting Price: $39/month/user -
4
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
5
Salesgem
Salesgem
Salesgem is a customer relationship and lead-management platform for small-business sales teams and agencies. It collects leads from Facebook and Instagram, WhatsApp, website forms, and Google Sheets, then organizes them in a shared workspace. Teams can assign leads to representatives, track opportunities through sales pipeline stages, schedule follow-ups, and keep notes and activity history with each record. WhatsApp conversations can be handled alongside lead records, while task queues and notifications help teams coordinate responses and handoffs. Reporting tools show lead sources, pipeline progress, and team activity. Salesgem also provides mobile apps for iOS and Android, with features including push notifications and one-tap calling. The product is aimed at businesses with inquiry-driven sales processes, including real estate firms, clinics, training providers, auto dealerships, and marketing agencies managing client leads.Starting Price: $15/user/month -
6
Intrawebix CRM
Intrawebix SRL
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams run leads and deals in a Kanban pipeline with lead scoring, sales targets, commissions and reports, plus chatbots, web forms, booking pages with Google Meet or Teams links, email campaigns and automations. AI drafts replies, proposes next steps after calls and chats, explains why deals are lost or won, and an AI voice agent answers and makes calls. Quotes are signed online and invoiced, with contract renewals, NPS surveys, helpdesk, a customer portal, ERP sync over OData (Business Central, SAP Business One), a REST API and webhooks. English, Romanian and Russian; hosted in Germany (EU). Per user: Standard $9 (€8), Business $29 (€27) a month; free plan and 30-day trial. Partner program: "Become a partner" on our website.Starting Price: $8.50 (€7.50)/month/user -
7
WuwenAI
WuwenAI
WuwenAI is a cloud-based customer service and engagement platform that brings supported messaging channels into a shared inbox for teams serving customers across regions. It connects WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and website chat, while keeping conversations and customer records together. Teams can configure AI agents with a knowledge base to answer routine questions, use multilingual translation, assign and route conversations, and transfer complex cases to human agents. The workspace also provides customer profiles, internal collaboration and follow-up tools for managing ongoing inquiries. WuwenAI is intended for cross-border e-commerce, social commerce, B2B inquiry handling and SaaS or other customer-support operations. The browser-based service has a free plan, with paid plans for teams needing higher usage limits and additional collaboration features.Starting Price: $0 -
8
Colibly
Colibly
Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.Starting Price: MXN 59/user/month -
9
Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
10
Teletype
Teletype App
Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.Starting Price: $18/month -
11
ChatSales
ChatSales
ChatSales is a cloud CRM for sales teams using WhatsApp, Instagram and Facebook Messenger. It brings messages into a shared inbox where agents assign chats, add notes and tags, review contact histories and move prospects through visual sales pipelines. Its AI assistant answers using a business’s information, qualifies inquiries, updates CRM records and hands conversations to a human agent. Teams can configure message flows, keyword automations and follow-ups, send broadcasts using Meta-approved templates, and review sales analytics. It connects to payment, e-commerce, CRM and advertising services, and supports API and webhook connectivity. The web service supports WhatsApp Business Platform connections, including coexistence with the WhatsApp Business app on the same number. ChatSales serves businesses selling by chat in Latin America and beyond.Starting Price: $29/month -
12
AiEngage CRM
AiTrillion
AiEngage CRM is a complete customer relationship management platform designed to help businesses capture leads, automate communication, and close more deals from a single dashboard. Whether you're managing inquiries from your website, Facebook Ads, Google Ads, WhatsApp, or phone calls, AiEngage CRM centralizes every customer interaction in one place. Businesses can automate WhatsApp messaging, email campaigns, follow-ups, appointment scheduling, lead assignment, and sales tracking to improve efficiency and customer experience. The platform includes features such as WhatsApp Business Automation, Shared Team Inbox, Built-in Calling & Recording, Email Automation, Lead Management, Sales Pipeline Tracking, Task Management, Reporting & Analytics, and Workflow Automation. -
13
ReadyCall
ReadyCall
ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.Starting Price: SAR 39/user/month -
14
Zoyi
Infinite Open Source Solutions
Zoyi is a web-based AI customer support and business automation platform for managing customer conversations and automating routine responses. Teams can train AI agents on business websites and documents, then deploy them through website chat and, on eligible plans, WhatsApp, Telegram, Facebook Messenger, and Instagram. A shared inbox supports conversation management and human handoff, while built-in lead capture and contact tools help teams organize inquiries. Zoyi connects with Google Workspace and Calendly, supports custom REST API tools, and can connect with or expose Model Context Protocol (MCP) servers. Web and mobile apps let teams manage conversations. The platform is designed for businesses, agencies, and customer support or sales teams handling customer inquiries, product questions, and leads.Starting Price: $0 -
15
NerdCRM
Nerddevs
NerdCRM is a cloud CRM for small, phone-led sales teams in recruiting, education admissions, coaching, real estate, agencies and BPOs. It organizes contacts, companies, deals and sales pipelines, and records calls made through MicroSIP on Windows or Nerd Dial on Mac, linking recordings to matching contacts and deals by phone number. Teams can review daily call activity, manage follow-ups and payments, and use sales, account-manager and Smart Reports. WhatsApp template campaigns, a shared inbox, automatic opt-outs and email sequences connect outreach with CRM records. The optional AI Call Analysis add-on transcribes Bangla and English calls, scores six buying signals and suggests whether to qualify, nurture, call again or disqualify a lead. NerdCRM also supports CSV data import and export, Facebook Ads lead imports, webhooks and API access.Starting Price: $4/user/month -
16
Re:plain
Re:plain
Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.Starting Price: $4.99 per month -
17
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
18
Cavyro
CherryIT
Cavyro is an agentic CRM for teams that sell in chat. Connect your team's own WhatsApp, Instagram, LinkedIn, Messenger and Telegram accounts and every conversation lands in one shared inbox, right next to its contact, company and deal. The inbox works like a to-do list: chats get an owner, internal notes with @mentions, reminders and scheduled messages, and leave the list when they're done. Behind it sits a full CRM: pipelines, projects and tasks, docs, 17 reports, automations, and warm campaigns with A/B tests and drips that stop on reply. Run it from the web app, from inside Telegram through the assistant bot, or let AI agents work it for you: the hosted MCP server gives Claude, ChatGPT, Cursor and any other agent over 100 CRM actions. Pricing: Pro $59 per seat a month ($49 billed annually). Business $99 per seat, from 3 seats. 5-day free trial, no credit card.Starting Price: $49/user/month -
19
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
20
Hoverwatch
Hoverwatch
Cell Phone Tracker records SMS, call history and audio, camera, locations, WhatsApp, Facebook, SnapChat, Skype, Telegram, Instagram, internet activity, calendar, contacts. The invisibility feature of the cell phone tracker allows it to stay completely hidden from the user, even if your children are familiar with how their devices work. The parental control app gets the most accurate information while remaining undetectable by the user of monitored Android device. This SMS tracker for Android allows you to record every single outgoing and incoming call. With the help of SMS tracker app you can view all SMS and MMS messages sent or received by the user. Moreover, you’re able to track the images included in the MMS messages and view them from your personal account. This mobile phone tracker is your chance to read the messages sent using WhatsApp , Viber and Facebook mobile apps.Starting Price: $24.95 per month -
21
ConvertPilot AI
Dude Lemon
ConvertPilot AI brings website chat, email, WhatsApp, Facebook Messenger, Instagram, Telegram and SMS into one shared inbox. Its AI agent answers from your pages, products, orders and business rules, captures leads and hands a conversation to your team when a person is needed. Teams can see the full customer thread, manage assignments, offer bookings and measure conversation performance. Shopify and Wix integrations are available, and other websites can install the chat widget. iOS and Android apps help teams respond away from the desk. It is designed for online stores and other businesses handling customer inquiries across digital channels.Starting Price: $8.99/month -
22
Bectify
Bectify
Bectify is a cloud-based AI receptionist for small service businesses. It answers inbound calls and website chats, and handles text and social messages around the clock in English and Spanish. The assistant responds to customer questions using business information, captures lead details, books appointments through Google Calendar or Calendly, and sends appointment confirmations. Calls are transcribed and conversations appear in an inbox with a lead list and performance dashboard. Businesses can route calls, and eligible plans add team alerts, call transfers, two-way texting, reminders, and support for WhatsApp, Messenger, and Instagram messages. Bectify is designed for home-service contractors, clinics, salons, dental and law offices, auto shops, retailers, real estate offices, and fitness studios that want to manage customer inquiries and bookings across phone and digital channels.Starting Price: $79/month -
23
Lemur Live Chat
Lemur
Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storageStarting Price: $9 per month -
24
Pepper Cloud
Pepper Cloud
Pepper Cloud is an AI-powered sales CRM built for small and medium-sized businesses to manage leads, automate workflows, and close deals faster. It integrates with WhatsApp, Facebook, Instagram, Telegram, email, and web chat, allowing teams to handle all customer conversations from a single unified inbox. The platform offers customizable sales pipelines, real-time deal tracking, and accurate revenue forecasting. Workflow automation simplifies lead assignment, follow-ups, reminders, and task creation, reducing manual effort. Pepper Cloud also integrates with tools like Mailchimp, MailerLite, Xero, Zoom, and Google Workspace. Powered by AssistAI, Pepper Cloud uses generative AI to auto-capture leads, summarize conversations, automate chat flows, and prioritize tasks. Its no-code AI chatbot provides 24/7 support and smoothly escalates complex queries to human agents. -
25
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
26
Pinlyx
Pinlyx
Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspaceStarting Price: $24.99/month -
27
GateKeeperAI
VerdictIQ
GateKeeperAI combines a customer relationship management (CRM) system with an optional AI phone receptionist for service businesses. The CRM brings contacts and leads from web forms, website chat, Facebook and Instagram lead ads, and phone calls into a shared pipeline, with tasks and appointment scheduling. On the AI Receptionist plan, an AI answers incoming calls, asks business-defined intake questions, books appointments or transfers callers to staff during business hours, and records call details and transcripts in the CRM. Teams can also connect calendars and email, receive lead alerts, and access CRM workflows through ChatGPT or Claude. Plans serve home services, legal practices, real estate, tax offices, restaurants, and medical scheduling teams that need to organize incoming inquiries and follow up. The CRM is available separately from the AI receptionist, which includes 500 call minutes per month.Starting Price: $40/month -
28
Botias
Botias
Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.Starting Price: $49/month -
29
Atomic Chat
Atomic Chat
Atomic Chat is an AI-powered conversational platform designed to centralize and automate customer communication across multiple messaging channels, enabling businesses to engage, qualify, and convert leads through real-time interactions. It unifies conversations from platforms such as WhatsApp, Messenger, Instagram, and Telegram into a single inbox, allowing teams to manage all customer interactions efficiently while maintaining full visibility and control. It uses AI agents to handle conversations through text, voice, and even image inputs, providing human-like responses that can answer questions, qualify prospects, schedule appointments, and follow up automatically, 24/7. It supports automation of customer service workflows and sales processes, including lead scoring, re-engagement campaigns, and personalized messaging sequences that improve conversion rates and reduce manual workload.Starting Price: Free -
30
Noda Lite
Noda Interaction Platforms
Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium businesses. All the benefits of Noda Contact Center in a SaaS solution. Call and queue prioritization, support for all modes, progressive, predictive, and preview. A drag-and-drop graphic designer that makes setting up conversation scripts easy. Full or selective recording of all conversations, compatible with PCI DSS. A single queue for all channels, Facebook, Viber, email, SMS, voice, chat, Telegram, and more. Programmable standards used to process contacts along different criteria, complete with call ratings. Our own program-based IP PBX and Softswitch, skill-based routing and distribution, load balancing and hot backup. Combined statistics from conversation scripts and telephony, 50+ built-in reports available out of the box, online statistics. -
31
amoCRM
QSOFT
amoCRM is a cloud-based CRM system designed to help sales teams capture every lead, manage customer relationships, and improve sales efficiency. All customer requests from email, phone, website forms, social networks, chats, and messengers can be automatically added to the sales pipeline so potential customers are not lost. Its simple, intuitive interface is designed to require minimal training, with fewer clicks and actions for faster daily work. Email integration automatically connects incoming and outgoing messages with the appropriate customer cards, keeping communication history and agreements in one place. Telephony integrations allow teams to make and receive calls directly from the CRM while saving call history and recordings. A built-in messenger supports internal collaboration, with notifications available in both the browser and mobile app. The mobile CRM lets teams add contacts, update deals, and work wherever customers are.Starting Price: $7.11 per month -
32
wolkvox
Microsyslabs
wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems. -
33
Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
34
Franz
Franz
Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.Starting Price: $3.99 per month -
35
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
36
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
37
Uptonica
Webgas Srl
Uptonica is a platform for businesses that sell online, collect leads, or support customers. It brings commerce, marketing, and customer conversations into a shared workspace, where AI features can use connected business data. Teams can manage customer conversations alongside CRM records, orders, product information, pricing, and advertising activity. This keeps information from separate tools available in one workspace rather than requiring teams to re-enter context across systems. The platform provides one inbox for WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat. It can help complete product pages with copy, attributes, and translations, and bring Google and Meta ad data into a report with a shared sales-attribution view. Customer records can include related orders and conversations. Uptonica is built by the team behind Webgas, which has supported Shopify brands in Italy and abroad since 2019.Starting Price: €199/month -
38
AutoAgency (AutoAgencia)
AutoAgencia
AutoAgency (also known as AutoAgencia) is a cloud-based marketing platform that provides AI specialist agents through a base workspace and separately priced marketing modules. Businesses can add AI management for Google, Meta, TikTok and Microsoft advertising; click-fraud protection; local SEO; social content; call and lead tracking; CRM and sales pipelines; B2B prospecting; and customer support across WhatsApp, Instagram, Messenger, Telegram, TikTok, website chat and email. Agents can make campaign changes and handle inbound leads, while dashboards track lead sources, campaign activity and cost per lead. The product is designed for small and local businesses, agencies and service providers. Customers choose a base subscription and activate services as needed; advertising spend is paid to ad networks separately.Starting Price: $69/month -
39
Chatwik
Chatwik
Chatwik is an all-in-one customer communication and support platform that brings customer conversations into one unified workspace. Teams can manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS from a shared inbox. It includes conversation assignment, internal notes, saved replies, customer profiles, CRM, browser session tracking, AI-powered reply suggestions, conversation summaries, translation, and message enhancement. Chatwik also provides a Help Center for self-service support, automation rules, analytics and insights, CSAT tracking, response-time monitoring, and customizable website chat widgets. It helps support, sales, and marketing teams collaborate efficiently, respond faster, and maintain complete customer context across channels.Starting Price: $9.99 -
40
Message.help
Message Help
Message.help - marketing automation service to increase sales. Our chatbots on WhatsApp, Instagram, Messenger, and Telegram make customer interactions a breeze. Visualize your sales funnel, unify your chats, and never miss a request. Automate tasks, launch bulk message campaigns, and boost team performance. Our chatbots respond even at night, and our bulk message campaigns drive engagement. Quick to set up, fully customizable, and with a special offer for Integrators. Try it for free today!Starting Price: €11 -
41
Botcadence
Botcadence Private Limited
Botcadence gives small and mid-size businesses one AI agent for phone calls, WhatsApp, Instagram DMs, Telegram, SMS, Gmail and website chat or voice. The agent answers from your own knowledge base (files, web pages and your Google Business Profile), qualifies leads, books appointments in Google Calendar, Calendly or Cal.com, and creates tickets in Zendesk, Freshdesk or Intercom. It updates HubSpot, Salesforce, Pipedrive, Zoho CRM, HighLevel and more. Voice AI connects to Twilio, Telnyx, Plivo, Exotel or any SIP carrier, answers calls 24/7 and transfers to your team with a warm briefing. Outbound campaigns respect calling hours and time zones, skip do-not-call contacts and detect voicemail. Teammates can take over any chat. After each conversation, Botcadence records sentiment and dispositions and can send SMS, email or WhatsApp follow-ups. Free plan for web chat and WhatsApp; paid plans from $39 a month; Voice AI $299 a month with 1,500 minutes.Starting Price: $0 -
42
Inboxi
IN General Digital Solutions LLC
Inboxi is an AI-powered customer messaging platform that brings WhatsApp, Instagram, Messenger, Telegram, TikTok, email and website chat into a shared team inbox. AI agents can answer from a business’s website, files, FAQs and product catalogue, respond in customers’ languages, and take actions such as creating orders, sending payment links, following up on abandoned carts, booking appointments and tracking shipments. Teams can assign conversations, add notes, manage contacts and campaigns, and hand chats to a person when needed. Inboxi also supports store and payment integrations, analytics, webhooks and an API, with a mobile app for handling conversations. It is designed for businesses that sell and provide customer support through messaging, including online stores, restaurants, clinics, real estate businesses, salons, training providers, travel agencies and delivery companies.Starting Price: $49/month -
43
GetAiPilot
GetAiPilot
GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels. -
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Querygen
Querygen
Querygen is a cloud-based messaging and workflow automation platform for businesses using WhatsApp and Instagram. Its shared inbox brings conversations into one workspace, where teams can use AI agents to answer customer questions, qualify leads, and hand chats to a person when needed. Que, Querygen’s WhatsApp assistant, can search conversations, update leads and tasks, and set reminders. Teams can automate Instagram comment-to-DM replies, manage WhatsApp campaigns, and schedule follow-ups. Jobs turn messages, files, photos, or scheduled triggers into actions such as adding records to Google Sheets or Supabase, calling webhooks, or notifying a team. Querygen also sends workflow results to connected apps through Zapier. The platform supports sales, customer service, marketing, and operational workflows built around customer conversations. -
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Marro CRM
STAGIONE MEDIA LLP
Marro is an agentic CRM that puts routine business work on autopilot, managed from your phone. AI agents help handle enquiries, calls and follow-ups while teams keep leads, customer conversations and next steps in one place. Marro combines editable pipelines, lead assignment, a shared WhatsApp, Instagram and Messenger inbox, AI calling, appointments, workflow automation and reporting. Businesses decide what agents may do independently and what requires approval; agent activity stays with the lead record. Industry workflows support education, property, clinics, agencies and other service businesses. Ask Marro helps staff find information and carry out work through a conversational assistant. A 14-day trial is available with no card required. Subscription pricing is on request; calling, chargeable WhatsApp messages and AI beyond included credits require prepaid wallet credit. -
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EasyBusy Chats
EasyBusy Chats
EasyBusy Chats is a professional Omnichannel and AI-driven communication solution designed to centralize customer messaging inside your CRM. Manage WhatsApp, Telegram, Viber, Facebook Messenger, Instagram, and WebChat from a single, unified interface. Eliminate app switching and lost leads. EasyBusy Chats integrates seamlessly with Odoo, Zoho CRM, native EasyBusy CRM, and REST APIs, storing complete interaction histories in your system. Key Features: • Unified Omnichannel Inbox: Manage all 6 messaging channels in one real-time window. • Multi-CRM & API Integration: Native setup for Odoo, Zoho CRM, EasyBusy CRM, or APIs. • Embedded AI Intelligence: 24/7 AI sales bots, AI chat summaries, objection detection, and red-flag alerts. • Full Data Ownership: Keep 100% of customer conversation history in your company database.Starting Price: $18.99 per package -
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Ring My Leads
Ring My Leads
Ring My Leads is a cloud-based AI calling service for businesses that follow up with inbound enquiries. It contacts new leads from Facebook and Instagram Lead Ads, website forms, uploaded lists, and CRM connections, then asks business-approved questions in Punjabi, Hindi, or English. The calling workflow can qualify an enquiry, capture details, and arrange a site visit, consultation, or callback. Teams can review call outcomes, recordings, and transcripts in a dashboard, track prospects through a lead pipeline, and receive reports through WhatsApp. The service is designed for lead-driven operations such as real estate, solar, clinics, loans, and insurance. Businesses use prepaid calling balance, billed per connected second, while the dashboard is included without a monthly subscription.Starting Price: ₹2,500 prepaid -
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BotSailor
BotSailor
BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller SystemStarting Price: $10.99 -
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puzzlebot
puzzlebot
puzzlebot is a cloud-based no-code platform for building and managing chatbots and mini-apps for messengers. Its visual scenario builder supports commands, conditions, and actions; Puzzlo AI can create or edit project components from text or voice prompts. Teams can manage bots, channels, chats, forums, and subscriber records; publish mini-apps; automate message sequences and broadcasts; collect form responses and orders; and set up stores, subscriptions, and payment flows. The service connects with Telegram and MAX and documents CRM, spreadsheet, payment, webhook, open API, and MCP capabilities. puzzlebot is designed for businesses, marketers, educators, creators, and developers who want to launch messenger-based services without building the bot infrastructure themselves. It is delivered online, with projects configured and managed through a browser.Starting Price: $13/month -
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EveryChan
EveryChan
EveryChan is a cloud contact center and customer-support platform that brings web chat, email, voice, and social messaging into a shared agent inbox. It supports conversations across channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, with voice calls handled in the same inbox and automatic two-way translation designed to help agents and customers communicate in their preferred languages. Teams can route conversations, manage multiple brands, and use chatbots, voicebots, an AI receptionist, agent copilot, suggested replies, and conversation summaries. The platform is aimed at BPOs and multilingual customer experience teams handling customer interactions across channels and brands. White-label capabilities and integrations with business tools such as HubSpot, Google Workspace, Slack, and GitHub support customized workflows. Pricing and usage limits vary by plan; some AI and voice capabilities may incur usage-based charges.Starting Price: $29/agent/month
