BotSailor

BotSailor

4.7 out of 5 stars
shamCRM

shamCRM

SOFTTECH GROUP
BotSailor shamCRM

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BotSailor:

About

BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller System
shamCRM:

About

shamCRM is a cloud CRM for sales teams that manage inquiries and deals across messaging channels. It brings Instagram, WhatsApp, Telegram, Facebook Messenger, email, calls, and website requests into a shared inbox and customer record, with sales pipelines, tasks, reminders, dashboards, and call recordings. AI agents can answer chats, review recorded calls, and help re-engage past contacts. Optional modules support inventory and cash tracking, an online store, and a Telegram mini app; mobile apps let managers work with customer records, chats, calls, and tasks on the go. Businesses can connect telephony, 1C, Google Sheets, and regional payment providers such as Payme, Click, and Alif. shamCRM is designed for organizations operating in Central Asia, including retail, real estate, clinics, and training centers.
BotSailor:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
shamCRM:

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
BotSailor:

Audience

eCommerce Brands, Digital Marketing Agencies, SaaS Businesses, Educational Platforms, Healthcare Providers, Logistics Companies, Service-based Business, Entrepreneurs Building Chatbot SaaS
shamCRM:

Audience

Small and medium businesses in Central Asia that sell through Instagram, Telegram and WhatsApp: retail, e-commerce, clinics, education, and real estate.
BotSailor:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
shamCRM:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
BotSailor:

API

Offers API Supported
shamCRM:

API

Offers API Supported
BotSailor:

Screenshots and Videos

shamCRM:

Screenshots and Videos

BotSailor:

Pricing

$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly

Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Version Supported
Free Trial Supported
shamCRM:

Pricing

$15/month
The Basic plan is $15 per month for 3 users, billed for a 6-month term. Annual prepayment discounts apply to plans other than Basic. AI agents are billed separately.
Free Version Not Supported
Free Trial Supported
BotSailor:

Reviews/Ratings

Overall 4.7 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.3 / 5
support 4.7 / 5
shamCRM:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
BotSailor:

Pros & Cons from Real Users

Pros

  • - The support is friendly and efficient - The platform is under constant development . - It has many integrations. - The interface is easy to use.
  • BotSailor makes it easy to manage all our messaging channels in one place. We mostly use it to automate WhatsApp and Facebook. The broadcast feature helps us run campaigns and follow up with customers, and the visual flow builder lets anyone on our team set up automation, even if they don't have technical skills. The white-label option is great for agencies or anyone reselling chatbot services. The shared inbox helps our support team reply faster since they don't have to switch between different platforms. Customer support has always replied quickly to our questions, especially when we were getting started.
  • Basically, I am using it for social media posting and comment automation. And, the good thing is, it costs me nothing. Beyond this, I have used basic paid plan twice for WhatsApp broadcasting. What I felt that it was easy to set up and there were a lot of options for integrations.

Cons

  • Nothing, I'm really happy with the app, I recommend 100% is a game changer solution.
  • The dashboard can feel a bit slow when working with large broadcast lists. I’d also like to see more third-party integrations in the future to help with complex workflows.
  • 1. when someone posted any comment with emoji on my associated Facebook page, botsailor's auto reply failed. 2. In case of carousel posting, sometimes it delayed longer
BotSailor:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
shamCRM:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
BotSailor:

Company Information

BotSailor
Founded: 2022
Bangladesh
botsailor.com
shamCRM:

Company Information

SOFTTECH GROUP
Founded: 2023
Uzbekistan
shamcrm.com/en
BotSailor:

Alternatives

shamCRM:

Alternatives

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Convarza AI

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BotSailor:
shamCRM:
BotSailor:
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shamCRM:
BotSailor:
shamCRM:
BotSailor:
Mavibot

Mavibot

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5.0 out of 5 stars
shamCRM:
Intrawebix CRM

Intrawebix CRM

Intrawebix SRL
BotSailor:

Categories

Chatbot Supported
shamCRM:

Categories

CRM Supported
BotSailor:

Chatbot Features

Call to Action Not Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Supported
Natural Language Processing Supported
Payment Integration Supported
Prediction Not Supported
Ready-made Templates Not Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported
BotSailor:

Integrations

Instagram Supported
Telegram Supported
WhatsApp Supported
Asterisk Not Supported
ChatGPT Supported
Facebook Supported
Facebook Messenger Not Supported
Google Sheets Not Supported
Shopify Supported
WordPress Supported
YouTube Not Supported
Zadarma Not Supported
shamCRM:

Integrations

Instagram Supported
Telegram Supported
WhatsApp Supported
Asterisk Supported
ChatGPT Not Supported
Facebook Not Supported
Facebook Messenger Supported
Google Sheets Supported
Shopify Not Supported
WordPress Not Supported
YouTube Supported
Zadarma Supported
BotSailor:
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shamCRM:
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