Audience
Small and medium businesses in Central Asia that sell through Instagram, Telegram and WhatsApp: retail, e-commerce, clinics, education, and real estate.
About shamCRM
shamCRM is a cloud CRM for sales teams that manage inquiries and deals across messaging channels. It brings Instagram, WhatsApp, Telegram, Facebook Messenger, email, calls, and website requests into a shared inbox and customer record, with sales pipelines, tasks, reminders, dashboards, and call recordings. AI agents can answer chats, review recorded calls, and help re-engage past contacts. Optional modules support inventory and cash tracking, an online store, and a Telegram mini app; mobile apps let managers work with customer records, chats, calls, and tasks on the go. Businesses can connect telephony, 1C, Google Sheets, and regional payment providers such as Payme, Click, and Alif. shamCRM is designed for organizations operating in Central Asia, including retail, real estate, clinics, and training centers.