Franz vs. shamCRM Comparison


Franz 1.0 out of 5 stars	shamCRM SOFTTECH GROUP
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Franz	shamCRM
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All findings are centralized in one dashboard with instant alerts via Slack, Telegram, or email, and structured compliance reports for each incident. It serves PPC teams, affiliate managers, and compliance teams in e-commerce, travel, pharma, health and beauty, marketing agencies, and IT/SaaS. Key features include brand bidding protection, competitor monitoring, progress status tracking, policy-based filtering, and global coverage down to city level. 4.8 out of 5 stars 80 Ratings Visit Website for Bluepear Aircall Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. 4.3 out of 5 stars 1,838 Ratings Visit Website for Aircall Yeastar P-Series PBX System Focusing on delivering "Easy-first Unified Communications", Yeastar P-Series Phone System offers companies of all sizes with a complete package for calls, video, messaging, and integrations, out of the box. With in-built visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, P-Series boosts productivity at all levels and provides everything across desktop, mobile, and browser with simple user apps. 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Franz: About Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.	shamCRM: About shamCRM is a cloud CRM for sales teams that manage inquiries and deals across messaging channels. It brings Instagram, WhatsApp, Telegram, Facebook Messenger, email, calls, and website requests into a shared inbox and customer record, with sales pipelines, tasks, reminders, dashboards, and call recordings. AI agents can answer chats, review recorded calls, and help re-engage past contacts. Optional modules support inventory and cash tracking, an online store, and a Telegram mini app; mobile apps let managers work with customer records, chats, calls, and tasks on the go. Businesses can connect telephony, 1C, Google Sheets, and regional payment providers such as Payme, Click, and Alif. shamCRM is designed for organizations operating in Central Asia, including retail, real estate, clinics, and training centers.
Franz: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	shamCRM: Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Franz: Audience Anyone who wants an all-in-one messaging app to use one app for all messaging services	shamCRM: Audience Small and medium businesses in Central Asia that sell through Instagram, Telegram and WhatsApp: retail, e-commerce, clinics, education, and real estate.
Franz: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	shamCRM: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Franz: API Offers API Not Supported	shamCRM: API Offers API Supported
Franz: Screenshots and Videos View more images or videos	shamCRM: Screenshots and Videos View more images or videos
Franz: Pricing $3.99 per month Or $2.99 per month if billed annually Free Version Supported Free Trial Not Supported	shamCRM: Pricing $15/month The Basic plan is $15 per month for 3 users, billed for a 6-month term. Annual prepayment discounts apply to plans other than Basic. AI agents are billed separately. Free Version Not Supported Free Trial Supported
Franz: Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 2.5 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews	shamCRM: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Franz: Pros & Cons from Real Users Pros It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable. The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove. Cons With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately. Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.
Franz: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	shamCRM: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Franz: Company Information Franz Austria meetfranz.com	shamCRM: Company Information SOFTTECH GROUP Founded: 2023 Uzbekistan shamcrm.com/en
Franz: Alternatives WebCatalog Desktop WebCatalog	shamCRM: Alternatives Convarza AI Pronnel Technology
Franz: All-in-One Messenger	shamCRM: QualifyBase
Franz: Ferdi	shamCRM: Neurobots
Franz: WeChat Tencent 4.3 out of 5 stars	shamCRM: Salesgem
Franz: Saysimple View All	shamCRM: Intrawebix CRM Intrawebix SRL View All
Franz: Categories Messaging Supported Team Chat Supported	shamCRM: Categories CRM Supported

Franz: Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WhatsApp Supported Asterisk Not Supported Google Calendar Supported GroupMe Supported Idobata Supported Intercom Supported LinkedIn Supported Microsoft Kaizala Supported Microsoft Teams Supported Nextcloud Talk Supported Proton Mail Supported Pushbullet Supported Rocket.Chat Supported Skype Supported Twist Supported X (Twitter) Supported mailbox.org Supported Show More Integrations View All 58 Integrations	shamCRM: Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WhatsApp Supported Asterisk Supported Google Calendar Not Supported GroupMe Not Supported Idobata Not Supported Intercom Not Supported LinkedIn Not Supported Microsoft Kaizala Not Supported Microsoft Teams Not Supported Nextcloud Talk Not Supported Proton Mail Not Supported Pushbullet Not Supported Rocket.Chat Not Supported Skype Not Supported Twist Not Supported X (Twitter) Not Supported mailbox.org Not Supported Show More Integrations View All 8 Integrations
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