Audience

e-commerce, med-tech, support, smb, education.

About Re:plain

Live-chat service for a website where people respond 16 times faster.

The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram.

A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger.

With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.

Pricing

Starting Price:
$4.99 per month
Pricing Details:
Buy only the features that you really need.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Re:plain
Founded: 2018
Russian Federation
replain.cc

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Re:plain Frequently Asked Questions

Q: What kinds of users and organization types does Re:plain work with?
Q: What languages does Re:plain support in their product?
Q: What kind of support options does Re:plain offer?
Q: What other applications or services does Re:plain integrate with?
Q: Does Re:plain have a mobile app?
Q: What type of training does Re:plain provide?
Q: Does Re:plain offer a free trial?
Q: How much does Re:plain cost?
Q: What pricing for support is available for Re:plain?
Q: What pricing for training is available for Re:plain?

Re:plain Product Features

Chatbot

Call to Action Supported
Human Takeover Supported
Machine Learning Supported
Natural Language Processing Supported
Prediction Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Supported
Social Media Integration Supported
Context and Coherence Not Supported
Inline Media / Videos Not Supported
Payment Integration Not Supported

Customer Service

Live Chat Supported
Performance Metrics Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Workflow Management Not Supported

Customer Success

Usage Tracking / Analytics Supported
Account Alerts Not Supported
Account Management Not Supported
Communication Management Not Supported
Customer Engagement Not Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Win / Loss Analysis Not Supported

Forms Automation

Approval Process Control Supported
Archiving & Retention Not Supported
Collaboration Not Supported
Document Indexing Not Supported
Drag & Drop Not Supported
Full Text Search Not Supported
Remote Document Access Not Supported
Rules-Based Workflow Not Supported
Text Editing Not Supported
Version Control Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Supported
Offline Form Supported
Proactive Chat Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Supported
Screen Sharing Not Supported