Re:plain vs. Sellio Comparison


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About Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.	About Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience e-commerce, med-tech, support, smb, education.	Audience Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $4.99 per month Buy only the features that you really need. Free Version Supported Free Trial Supported	Pricing $0/month The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity. Cons Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Re:plain Founded: 2018 Russian Federation replain.cc	Company Information Sellio Founded: 2026 Morocco sellio.chat/
Alternatives B2Chat	Alternatives Ultimo Bots
Lemur Live Chat Lemur	KonnectBot
Sellio	Embed-bot Musbahdev Software Services
AsisteClick	Re:plain
OneHash Chat OneHash View All	B2Chat View All
Categories Chatbot Supported Customer Service Supported Customer Success Supported Forms Automation Supported Live Chat Supported	Categories AI Customer Support Agents Supported Live Chat Supported
Live Chat Features Canned Responses Supported Customizable Branding Supported Geo Targeting Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Supported Show More Features Chatbot Features Call to Action Supported Context and Coherence Not Supported Human Takeover Supported Inline Media / Videos Not Supported Machine Learning Supported Natural Language Processing Supported Payment Integration Not Supported Prediction Supported Ready-made Templates Supported Reporting / Analytics Supported Sentiment Analysis Supported Social Media Integration Supported Customer Service Features Alerts / Escalation Not Supported Appointment Management Not Supported Call Center Management Not Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Not Supported Self Service Portal Not Supported Social Media Integration Supported Surveys & Feedback Supported Virtual Assistant Supported Workflow Management Not Supported Customer Success Features Account Alerts Not Supported Account Management Not Supported Communication Management Not Supported Customer Engagement Not Supported Customer Lifecycle Management Not Supported Health Score Not Supported Onboarding Not Supported Revenue Management Not Supported Usage Tracking / Analytics Supported Win / Loss Analysis Not Supported Forms Automation Features Approval Process Control Supported Archiving & Retention Not Supported Collaboration Not Supported Document Indexing Not Supported Drag & Drop Not Supported Full Text Search Not Supported Remote Document Access Not Supported Rules-Based Workflow Not Supported Text Editing Not Supported Version Control Not Supported
Integrations Facebook Messenger Supported Telegram Supported WhatsApp Supported Discord Not Supported Google Analytics Supported Instagram Not Supported Integrately Supported Model Context Protocol (MCP) Not Supported Nocode HQ Supported Notion Not Supported Shopify Not Supported Slack Not Supported Squarespace Not Supported Twilio Not Supported Wix Not Supported WordPress Not Supported Zapier Supported Show More Integrations View All 7 Integrations	Integrations Facebook Messenger Supported Telegram Supported WhatsApp Supported Discord Supported Google Analytics Not Supported Instagram Supported Integrately Not Supported Model Context Protocol (MCP) Supported Nocode HQ Not Supported Notion Supported Shopify Supported Slack Supported Squarespace Supported Twilio Supported Wix Supported WordPress Supported Zapier Not Supported Show More Integrations View All 13 Integrations
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