Alternatives to eNPS

Compare eNPS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to eNPS in 2024. Compare features, ratings, user reviews, pricing, and more from eNPS competitors and alternatives in order to make an informed decision for your business.

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    Jotform

    Jotform

    Jotform

    Trusted by more than 25+ million users worldwide, Jotform is an all-in-one platform that offers powerful tools for effortless data collection and management, including its popular drag-and-drop Form Builder. Create digital forms and surveys for your business without any coding to collect leads, contact information, files, appointments, payments, e-signatures, and whatever else you need. Build your own form from scratch, or customize 10,000+ ready-made templates for contact forms, order forms, feedback surveys, registration forms, and much more. Go beyond the basics with advanced features like conditional logic, autoresponder emails, and 200+ integrations with popular apps. Make the most of your data by turning responses into personalized PDFs with Jotform PDF Editor, visual reports with Jotform Report Builder, or tasks in an automated approval flow with Jotform Approvals. Create an online store with Jotform Store Builder — no coding required.
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    SurveySparrow

    SurveySparrow

    SurveySparrow

    Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
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    CheckMarket

    CheckMarket

    CheckMarket

    Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
    Starting Price: $995 per year
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    Delighted

    Delighted

    Delighted

    Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
    Starting Price: Free
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    SurveyOL

    SurveyOL

    SurveyOL.com

    SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.
    Starting Price: $19 per month
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    SurveyMonkey

    SurveyMonkey

    SurveyMonkey

    A global leader in survey software. 20 million questions answered daily. Keep a competitive edge by truly understanding the voice of your customers. Customer satisfaction surveys help you connect at multiple touchpoints to find out exactly what your customers want, need, and expect. Learn what’s working and what’s not directly from your employees. Measure employee satisfaction, conduct 360 reviews, or even send out compliance quizzes. Whether you’re in HR or a team lead, employee surveys help you get the answers you need. Tap into what the world is thinking—whenever you want. Market research surveys make it easy to get opinions from potential and existing customers, test concepts, measure brand awareness, and more. Join the 98% of the Fortune 500 who rely on SurveyMonkey for People Powered Data.
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    Starting Price: $25 per user per month
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    Lattice

    Lattice

    Lattice

    Lattice is the People Success Platform that brings together all of the tools, workflows, and insights to help organizations develop engaged and high-performing employees within a winning culture. By combining continuous performance management, employee engagement surveys, compensation management, and career development tools into one connected solution, Lattice can deliver powerful people analytics used by HR and People teams to drive impactful business outcomes. Ranked on the Inc. 500 Fastest-Growing Private Companies list two years in a row, Lattice serves over 4,500 customers worldwide including Slack, Cruise, and Reddit.
    Starting Price: $9/month/user
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    Spark Chart

    Spark Chart

    Spark Chart

    Powerful survey software for business consultants and leaders! Create & deploy any type of professional survey. Engage employees and teams to uncover their suggestions and improve performance. Discover what customers say and recommend? Use NPS to measure customer loyalty to brand, company, product or service. 360 degree feedback to find out how leaders are perceived and identify their strengths & development needs? Explore opinions, brainstorm and generate ideas. Conduct research to get a deeper understanding of markets and potential customers. 24 x 7 support & advice from survey experts.
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    Starting Price: $25/month
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    Surveyapp

    Surveyapp

    Surveyapp

    The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.
    Starting Price: $23.99 per month
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    Vantage Pulse

    Vantage Pulse

    Vantage Circle

    Onboard a simple, intuitive, employee-friendly platform that’s not just scalable, but also cost-effective. Run an eNPS survey to gauge how employees feel about your company and use its details to identify advocates and detractors. Analyze engagement scores and user trends against internal benchmarks set across your organization. Gather continuous feedback over regular intervals to get authentic data and use the conversation feature to take appropriate actions. Reduce survey fatigue with categorized questions that are quick, easy, and engaging. Take prompt action with engagement heatmaps. Create, manage, and update employee-friendly surveys on multiple platforms with easy customization. Provide your workforce with an exceptional survey experience that takes less than 5 minutes to complete. Designed for small and large organizations, Vantage Pulse lets you receive feedback tailored to specific teams and departments.
    Starting Price: $2
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    Promoter Ninja

    Promoter Ninja

    Hoshinplan Strategy

    Send Net Promoter Score (NPS) surveys to customers and collect feedback with Promoter Ninja for NPS, an NPS email survey platform. Promoter Ninja for NPS enables users to create segmented analysis with just one interaction. Promoter Ninja for NPS enables users to send NPS surveys in multiple languages.
    Starting Price: $10.00/month
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    SightMill

    SightMill

    SightMill

    SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.
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    VirtlX

    VirtlX

    VirtlX

    VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.
    Starting Price: $7.30 per month
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    GrowthScore

    GrowthScore

    GrowthScore

    Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.
    Starting Price: $19 per month
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    finfo

    finfo

    finfo

    Bulk SMS messaging, trigger word automation & powerful pulse surveys to ensure higher employee engagement, commitment & safety. Allow your remote workforce to thrive by providing opportunities for greater engagement and feedback. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration and overall satisfaction. Send bulk text messages and emails to your employees to ensure higher engagement. Send Pulse surveys as part of your people strategy to identify areas to improve employee experience and satisfaction. In emergencies simply text your trigger word to a dedicated number and your predefined message is sent automatically. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule for a time that suits you.
    Starting Price: $0.99 per month
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    AskNicely

    AskNicely

    AskNicely

    Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.
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    Nicereply

    Nicereply

    Nicereply

    Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...
    Starting Price: $39.00/month
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    Startquestion

    Startquestion

    Startquestion

    Improve customer experience by listening and acting on their feedback. Measure NPS (Net Promoter Score), CSAT, CES or ask your own questions. Run survey once, setup recurring surveys or collect transactional feedback. Easily gather employee insights at scale and share one-click reports with your team. Run Candidate Experience, Employee Satisfaction surveys, Training Evaluation, Knowledge Tests and more. Improve UX and features of your website, app or product. Launch website surveys on your own, without IT involement and get immediate answers to your product questions, within few hours from deploy. Validate product or service ideas, discover insights about your target audience, get opinion and feedback on your ideas. Dig deeper with advanced segmentation. Voting, knowledge tests, psychological assessments, forms and quizes. Surveys for academic or healthcare purposes. Startquestion will help you on every part of the project.
    Starting Price: $49 per user per month
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    Simplesat

    Simplesat

    Pronto Holdings

    Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!
    Starting Price: $99/month
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    Empuls

    Empuls

    Giift

    Empuls is a holistic employee engagement solution that aims to improve company culture & bring the entire digital workplace to life. People leaders use Empuls to bring teams together, eliminate silos, provide a voice to all employees and build a culture of appreciation across the organization. Built on the key pillars of engagement, Empuls helps Connect, Align, Empower & Motivate employees. Connect remote teams via the social intranet, Empower employees through surveys, Motivate teams through recognition & Reinforce positive behaviors with rewards. Empuls helps companies to improve the eNPS score which is a good measurement for company culture, employee turnover & employee experience. Empuls is self serve & DIY make it extremely easy for HR to get started within a day. One can also start from the existing tools like HRIS, Slack, Teams, Gsuite and more seamlessly. Empuls comes with rich features to engage the employees through game mechanics, contests, water coolers, etc.
    Starting Price: $2.50 per user per month
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    Retently

    Retently

    Retently

    NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.
    Starting Price: $39 per month
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    Affiniv

    Affiniv

    Affiniv

    Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.
    Starting Price: $99
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    Thermostat

    Thermostat

    Thermostat.io

    Paying customers aren't always happy customers. Our NPS software uses simple one question surveys to show you exactly where your business is headed. Free forever. There's no need to bother your customers with long surveys. Thermostat's NPS surveys are just one question and an optional feedback box. Your surveys create a single Net Promoter Score (NPS) score. One number for you to track. One number that anyone in your organization can understand and utilize. All the information you need about your customers on one simple screen, with integrated filtering and comparisons. Unlike general purpose survey tools, our NPS survey software creates reports tailored specifically to the Net Promoter System. View your data by custom field, date, and meta information like country. We store your data forever making it easy to watch trends over the years.
    Starting Price: $49 per month
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    Medallia

    Medallia

    Medallia

    Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to
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    Netigate

    Netigate

    Netigate

    Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.
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    allswers

    allswers

    allswers

    Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.
    Starting Price: €85 per user per month
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    Surveyed

    Surveyed

    Spicyfy Ventures

    Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.
    Starting Price: $49.99 per month
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    SurveyCXM

    SurveyCXM

    QDegrees Services

    SurveyCXM (Net Promoter Score Software) helps you identify your loyal customers. It offers a user-friendly interface for creating and customizing surveys.
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    SatisMeter

    SatisMeter

    SatisMeter

    SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.
    Starting Price: $49.00/month
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    Sphinx iQ3

    Sphinx iQ3

    Le Sphinx

    Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design).
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    Alterna CX

    Alterna CX

    Alterna CX

    Our AI-based solution streamlines simplify and organizes all the increasingly complex CX signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. Our machine learning technology tracks the data, organizes it, and calls attention to problems, opportunities, and issues that customer experience professionals should monitor. We offer a user-friendly technology to greatly reduce the sorting and screening work required, and in the process, it flags those factors contributing the most to CX quality and customer loyalty. You can utilize predictive analytics with our driver simulation solution. It gives you the opportunity to predict the impact before you implement customer journey optimization actions. You can simulate the results of change on future CX metrics and the customer experience quality.
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    doopoll

    doopoll

    doopoll

    Create beautiful surveys that get 3x more responses. Track responses in real-time. Get fast insights with autogenerated charts. Organisations that actively survey their customers see increased revenues, decreased marketing costs and outperform their competitors. doopoll gets you 3-4x more responses from your customers. Make it easy for your staff to give you their feedback. doopoll is anonymous by default helping you ensure you keep your finger on the true pulse of the organisation. We’re all sick to death of webinar presenters talking at us. But you’ll give us something to get excited about: real time voting that is simple and fun for them to use. Use our expert written survey templates for customers, employees and webinar attendees. Collaborate with your team to build, manage and review your survey in real time. Generate QR codes – great for events. Hold up a phone camera and get to the survey simply.
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    binds.co

    binds.co

    binds.co

    Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.
    Starting Price: $50.99 per month
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    Doter

    Doter

    Doter

    Empower customers to provide real-time feedback. It helps you in proactively reducing churn and driving growth. It helps you take action on your customers' feedback. Still using Google Forms for NPS & customer feedback? If yes, then you must be wasting close to 8 hrs per week to come up with actionable insights. In some cases even more than that. Quickly launch one or multiple 5-Star or NPS surveys from the dashboard. Share the survey via email, SMS, or even your favorite tools via Intercom, Mailchimp, Zapier, and 20 different tools. Use the powerful dashboard to find actionable feedback and improve the key areas. Pass more customer details via URL parameters which makes it easier for your users. Get actionable insights by asking the right questions at right time. Convert your promoters to positive online reviews and grow organically. It's simple, affordable & efficient.
    Starting Price: $39 per month
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    Emotics

    Emotics

    Adoreboard

    Emotics is an emotion analytics platform that turns text data from customer and employee feedback into business answers. Emotics assigns emotions and themes into strengths, weaknesses, opportunities and threats so you can take a strategic view of your customer or employee experience. Automatically generates benchmarks to generate insights on how you compare to competitors and the specific aspects of CX that you need to improve or optimize. Provides a window into the causes of emotional responses by providing a warning system for emotions that provoke actions. Measure the intensity of emotion expressed by customers across 8 emotion indexes and 24 emotions to pinpoints emotions driving themes that damage or improve the perception of CX. Enables a 360° view of customer by connection with NPS, CSAT, product reviews, social data and tools like SurveyMonkey and Zendesk. Emotics makes sentiment analysis redundant and goes further than NPS.
    Starting Price: $289 per month
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    ProProfs Survey Maker
    Get started easily with 100+ professionally designed survey templates. Start creating visually appealing surveys that customers simply can't skip. Free online survey creator. Over 50,000+ surveys created. Over 4 million respondents. Surveys, scored surveys, and forms all included. Use NPS surveys to benchmark your performance and make smarter decisions. World’s simplest way to make online quizzes. 100K+ quizzes, 50 million quiz takers. Ask visitors questions without ever leaving your website. Gather information quickly and easily. Enjoy 100+ pre-designed survey templates with our free online survey maker. Always ask the right questions at the right time with the help of 1,000,000+ ready-to-use survey questions. To make your surveys more exciting and engaging, use different question types such as multiple-choice, NPS, checkbox, rating scale, text box, and more. Make your surveys stand out by adding logos, themes, and images.
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    Starting Price: $7.97 per month
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    Qlearsite

    Qlearsite

    Qlearsite

    Turn employee feedback into actionable insights. Because understanding your people is the first step towards organisational success. When it comes to success, your people have all the answers. Tap into insights you can use to grow your organisation, with shorter, smarter surveys. Ready-to-send question sets. Automatic analysis. Color-coded results. Drag-and-drop reporting. Take the work out of understanding your workplace. From solving attrition to boosting inclusion, the answer is listening to your people. That’s the key to an organisation that just keeps growing. Understanding your employees is simple with instant scores and colour-coded dashboards. Advanced listening tech gives you direction, so you can build a strategy backed by your people.
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    CIOPulse

    CIOPulse

    Silversix

    Get the metrics and insights you need to coach your IT staff, drive service improvement and improve the IT customer experience. Everything you need out-of-the-box. Be ready to go live in days. CIOPulse is a user feedback system designed for CIOs and IT Service Delivery Managers who want to foster a customer-centric culture in IT. Based on Net Promoter principles, CIOPulse collects feedback via support ticket, project and relationship surveys, and gives you the metrics, alerts and insights you need to drive service improvement. CIOPulse's short, responsive, touch-enabled surveys look beautiful on all your users' devices. Overcome survey fatigue and enjoy higher response rates. Other surveys just don't look this good! Track and compare Net Promoter Scores for individuals, teams, departments, customer groups, projects and IT overall.
    Starting Price: $595 per month
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    Clarabridge

    Clarabridge

    Clarabridge

    The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying.
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    Survale

    Survale

    Survale

    Survale combines highly branded, mobile-optimized talent surveys with automated delivery and easy HR System integration. It's a modern, self-contained feedback platform ready to engage and empower your workforce. Survale is a modern, mobile optimized feedback platform that engages candidates and employees in a simple and fresh way. Survale's "Always On" technology makes it easy to engage candidates and employees as they interact with your jobs, your brand or internal tools and programs. Survale connects with talent in context and in real-time. Survale integrates with your ATS, HRMS, Onboarding system and more to help you optimize processes. As you work with talent in other systems, you trigger Survale to send feedback requests to employees, candidates, hiring managers, recruiters and more. Survale automatically engages people where they are, delivering surveys via email, text, embedded in web page or through corporate communication systems like Slack.
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    Acorde

    Acorde

    Acorde

    Acorde is a pulse survey platform for measuring employee engagement. Our software sends out a quick feedback survey every week/fortnight that your employees fill out anonymously giving real-time insights into how they are feeling. You can customize your survey and choose from our extensive set of well-researched feedback questions measuring everything from work-life balance to alignment with your company's values. We understand that these days more and more employees use a mobile device for their work emails so our surveys are 100% optimized to be quick and easy to fill out on mobile, as well as desktop devices. The Acorde survey platform is excellent value especially for small companies and startups.
    Starting Price: $75 per month
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    Loopline

    Loopline

    Loopline Systems

    Loopline Systems provides lightweight cloud solutions for managing your performance appraisals, including goal management, feedback processes, employee satisfaction and development. Easily collect employee feedback and see results instantly. The ability to answer surveys anonymously can greatly increase participation and authenticity of responses. "Loop Now's" intelligent analytics feature gives you the insights you need. You can easily analyze the development of KPIs over time, derive an action plan or goals, and monitor as well as promote effectiveness. "Loopline" intuitively guides employees, managers and HR professionals through the appraisal process and encourages employee engagement along the way. It helps provide great insights to drive individual and organizational performance, as well as develop and retain talent in a simple and effective way.
    Starting Price: €7 per user per month
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    Flex Surveys

    Flex Surveys

    Flex Surveys

    We will help you customize your survey to include any language, wording, scale, or any number of questions. Incorporate advanced metrics like benchmarking, employee NPS, and engagement assessments. Pick a method of deployment: general survey link, unique email invitations, text messages, paper surveys, or offline tablets. Our reporting packages include a wide variety of components, both unlimited participation as well as unlimited report segmentation, that will provide a clear picture of performance across all survey questions and topics. we have developed a wide variety of reporting layouts for employee satisfaction surveys to suit the needs of every stakeholder within your company. each of our clients are assigned a dedicated research specialist that will provide you with full support throughout the entire employee satisfaction survey process.
    Starting Price: $2,500 one-time payment
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    Happy at Work

    Happy at Work

    Interactive Happiness Survey

    The easiest tool on the market to measure well-being and levels of stress in your organization. Optimize remote work by keeping connected and dedicated to employee feedback. We offer an employee tool to quickly and easily measure job satisfaction and workload in your organization. We believe in evaluating the work environment frequently and over time with simple but insightful questions. It allows you to quickly detect negative trends and act before it's too late. Keep in touch with your employees and gather continuous feedback on their work situation, in the office or at home. As an employer, it is our responsibility to ensure that our employees have everything they need to do a good job. The survey is dispatched by mail, slack or SMS. No login or installation is required. One answers anonymously, with one hand on the mobile, in less than 10 sec. We are unique in that. The data is compiled as easily understandable statistics, ready to be shared further or exported as pdf.
    Starting Price: $5 per user per month
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    SmartSurvey

    SmartSurvey

    SmartSurvey

    Create online surveys, forms and questionnaires to collect and analyse data, giving you the insights to make smarter decisions. From students and charities to businesses and public sector organizations, our customers trust our platform to capture and act on data every day. SmartSurvey is packed with features to help you quickly and easily reach respondents and capture feedback and opinions. All plans benefit from unlimited surveys, a library of ready-made templates and a wide range of question types. Paid plans include advanced question types and logic. Enterprise plans add out-of-the-box customer experience questions, dashboards and sophisticated custom variable options. Extend the reach of your survey with powerful in-built distribution options. All plans provide unique links to share, send and track your surveys, or embed on your website. Business plans and above can send and track survey invites using our in-built email tool.
    Starting Price: $25 per month
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    Feedbox

    Feedbox

    Feedbox

    We have developed and perfected a system that understands and analyzes customer opinions and NPS satisfaction surveys in an intelligent and simple way, allowing for efficient and effective business decision-making. We offer AI based surveys and sentiment analysis of our open text questions. We offer all major methodologies such as NPS, CSAT, etc. We are a 360 , multichannel tool that can be accessed through tablets, Qr`s, mailing or social media.
    Starting Price: $40/month/device
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    Xref

    Xref

    Xref

    Simplify your talent journey and make confident, people-focused decisions with Xref. Save time: Create and send a survey in as little as 30 seconds. Feedback is compiled in easy-to-understand graphs for actionable insights. Reduce admin: Surveys can be created and completed anywhere, any time, on any device. Let automation do the rest. Ensure peace of mind: Xref is ISO27001 certified and GDPR compliant so your data is kept safe and secure. Reduce time to hire and secure top talent fast. Make informed, compliant hiring decisions with Xref’s automated reference-checking software. Want the secret to reduce attrition and understanding what metrics your organization performs well at or can improve upon? Conduct a Pulse Survey. Collect, analyze and measure feedback from departing employees. Reduce attrition and improve retention over time by collecting consistent data to improve organizational performance.
    Starting Price: $50.00
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    IndeCX

    IndeCX

    IndeCX

    Listening to your customer from start to finish is what builds a unique experience. With the NPS® (Net Promoter Score) method, calculate, apply and monitor data in real-time with IndeCX. Present in more than 30 countries, we are the only tool with ISO certification for quality, market research, and information security, which guarantees the protection and confidentiality of your information. From setting up surveys, and creating questionnaires, to reporting, you can customize your study. We are a solution that adapts to your needs and your business. IndeCX has artificial intelligence for categorization, sentiment analysis, root cause interpretation, as well as providing assertive and accurate analysis. We are ISO 9001 (quality), ISO 20252 (market research) and ISO 27001 (information security) certified, affirming our commitment to quality and delivery. More than 300 clients in Brazil and Latin America are monitored by our tool.
    Starting Price: Free
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    piHAPPINESS

    piHAPPINESS

    piHAPPINESS

    Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.
    Starting Price: $49.99 per user per month
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    Refiner

    Refiner

    Refiner

    Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.
    Starting Price: $29 per month