Audience

SaaS Companies, E-Commerce, Hospitality

About Affiniv

Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth.

Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters.

Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SaaS business building a high-quality product for our global customer base with customer experience at the heart of it.

Pricing

Starting Price:
$99
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Affiniv offers API access

Ratings/Reviews

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Company Information

Affiniv
Founded: 2021
United States
affiniv.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Affiniv Frequently Asked Questions

Q: What kinds of users and organization types does Affiniv work with?
Q: What languages does Affiniv support in their product?
Q: What kind of support options does Affiniv offer?
Q: What other applications or services does Affiniv integrate with?
Q: Does Affiniv have an API?
Q: What type of training does Affiniv provide?
Q: Does Affiniv offer a free trial?
Q: How much does Affiniv cost?

Affiniv Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis

NPS

Survey

Paper Survey
Question Branching
Data Analysis Tools
Offline Response Collection
Skip Logic
Custom Survey URLs
Site Intercept Survey
Question Library
Supports Audio / Images / Video
Mobile Survey
Email Marketing