Audience

Product, Customer success, Marketing

About SatisMeter

SatisMeter identifies unhappy customers in your web and mobile apps, or via email.

SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers.

Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities.

Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

Pricing

Starting Price:
$49.00/month
Pricing Details:
SatisMeter pricing is base on the number of gathered responses
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

SatisMeter
Founded: 2015
Czech Republic
www.satismeter.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

SatisMeter Frequently Asked Questions

Q: What kinds of users and organization types does SatisMeter work with?
SatisMeter works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SatisMeter support in their product?
SatisMeter supports these languages: Chinese (Mandarin), Czech, Danish, Dutch, English, Estonian, French, German, Hebrew, Italian, Japanese, Persian, Portuguese, Russian, Slovak, Slovenian, Spanish, Vietnamese, and Cantonese.
Q: What kind of support options does SatisMeter offer?
SatisMeter offers support via phone support and online.
Q: What other applications or services does SatisMeter integrate with?
SatisMeter integrates with: Akita, Cloudflare, Chattermill, Customer.io, Desktop.com, dotdigital Engagement Cloud, Geckoboard, HubSpot CRM, Intercom, Mailchimp, EnjoyHQ, Planhat, Prodsight, Rambox, Salesforce, Salesmachine, Segment, Shopify Plus, Shopify, Slack, Wufoo, and Zapier and more.
Q: Does SatisMeter have a mobile app?
Yes, SatisMeter has a mobile app for iPhone, Android, and iPad.
Q: What type of training does SatisMeter provide?
SatisMeter provides training in the form of documentation, live online, and webinars.
Q: Does SatisMeter offer a free trial?
Yes, SatisMeter offers a free trial.
Q: How much does SatisMeter cost?
Pricing for SatisMeter starts at $49.00/month.
Q: What pricing for support is available for SatisMeter?
SatisMeter offers support included with purchase.
Q: What pricing for training is available for SatisMeter?
SatisMeter offers training included with purchase.

SatisMeter Product Features

Customer Satisfaction

360 Degree Feedback Supported
Analytics Supported
Feedback Collection Supported
Survey Management Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported

Forms Automation

Archiving & Retention Supported
Collaboration Supported
Drag & Drop Supported
Full Text Search Supported
Remote Document Access Supported
Text Editing Supported
Approval Process Control Not Supported
Document Indexing Not Supported
Rules-Based Workflow Not Supported
Version Control Not Supported

NPS

Survey

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Question Branching Supported
Site Intercept Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Library Not Supported
Skip Logic Not Supported
Supports Audio / Images / Video Not Supported