SatisMeter vs. zenloop Comparison


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About SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.	About With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Product, Customer success, Marketing	Audience Customer Obsessed Enterprises
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $49.00/month SatisMeter pricing is base on the number of gathered responses Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information SatisMeter Founded: 2015 Czech Republic www.satismeter.com	Company Information zenloop Founded: 2016 Germany www.zenloop.com/en/
Alternatives Expressyon DYMENSION	Alternatives Feedbackly
Refiner	Qualtrics Customer Experience Qualtrics
Screeb	SatisMeter
Feedbackly	CustomerGauge
zenloop View All	involve.ai View All
Categories Churn Prevention Supported Customer Satisfaction Supported Forms Automation Supported NPS Supported Survey Supported	Categories Churn Prevention Supported Customer Experience Supported Customer Satisfaction Supported NPS Supported
Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Not Supported Feedback Collection Supported Survey Management Supported Show More Features Forms Automation Features Approval Process Control Not Supported Archiving & Retention Supported Collaboration Supported Document Indexing Not Supported Drag & Drop Supported Full Text Search Supported Remote Document Access Supported Rules-Based Workflow Not Supported Text Editing Supported Version Control Not Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Not Supported Site Intercept Survey Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported
Integrations Easyflow Supported Shopify Supported Slack Supported Zapier Supported AccessOwl Not Supported BI Book Not Supported Chattermill Supported Cloudflare Supported Customer.io Supported Freshdesk Not Supported Freshpaint Supported HubSpot CRM Supported Kapiche Supported Magento Not Supported Mailchimp Supported Prodsight Supported Salesforce Supported Shopify Plus Supported Stackreaction Supported sensedata Supported Show More Integrations View All 34 Integrations	Integrations Easyflow Supported Shopify Supported Slack Supported Zapier Supported AccessOwl Supported BI Book Supported Chattermill Not Supported Cloudflare Not Supported Customer.io Not Supported Freshdesk Supported Freshpaint Not Supported HubSpot CRM Not Supported Kapiche Not Supported Magento Supported Mailchimp Not Supported Prodsight Not Supported Salesforce Not Supported Shopify Plus Not Supported Stackreaction Not Supported sensedata Not Supported Show More Integrations View All 14 Integrations
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