AskNicely vs. eNPS Comparison


AskNicely	eNPS	+	+
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About Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.	About We are the easiest way to send Employee Net Promoter Score® Surveys. Send monthly or quarterly eNPS surveys via text message or email. If your employees are in the field, email surveys won't cut it. We are the only employee NPS® survey company to offer SMS text surveys as well as email surveys. Filter eNPS scores by location, department, and manager. Send via text message or email. Schedule surveys to automatically send monthly or quarterly. Keep surveys strictly anonymous. An employee Net Promoter Score® is a simple answer to a simple question: How likely are you to recommend working here to a friend? Answers are given on a scale of 0 to 10, with zero being very unlikely and 10 being extremely likely. A promoter is someone who scores a 9 or 10. Detractors score 6 or lower, and scores with 7 or 8 are neutral. We send any group (or all, it's up to you!) of your employees a completely anonymous eNPS survey at a regular interval that you specify.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience All types of entrepreneurs, product managers and customer support managers	Audience Companies seeking a tool to send employee net promoter score surveys
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information AskNicely Founded: 2014 New Zealand www.asknicely.com	Company Information eNPS United States www.enps.co
Alternatives SurveyLegend	Alternatives Promoter Ninja Hoshinplan Strategy
SurveySparrow	Nicereply
Delighted Qualtrics	Vantage Pulse Vantage Circle
SurveyOL SurveyOL.com	Surveyapp
Sogolytics View All	Thermostat Thermostat.io View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported Employee Engagement Supported Employee Survey Supported Experience Management Supported NPS Supported Online Quiz Makers Supported Survey Supported	Categories Employee Engagement Supported NPS Supported
Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Supported Show More Features Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Not Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported	Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Not Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Supported
Integrations Blotout Supported Cliniko Supported ClubReady Supported EnjoyHQ Supported Freshdesk Supported HubSpot CRM Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported Intercom Supported Kapiche Supported Klipfolio Supported Microsoft Dynamics 365 Supported Reptrics Supported Results.com Supported Roghnu Supported Salesforce Agentforce Marketing Supported Shopify Supported Vibe.fyi Supported Wufoo Supported Zapier Supported Show More Integrations View All 51 Integrations	Integrations Blotout Not Supported Cliniko Not Supported ClubReady Not Supported EnjoyHQ Not Supported Freshdesk Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported Intercom Not Supported Kapiche Not Supported Klipfolio Not Supported Microsoft Dynamics 365 Not Supported Reptrics Not Supported Results.com Not Supported Roghnu Not Supported Salesforce Agentforce Marketing Not Supported Shopify Not Supported Vibe.fyi Not Supported Wufoo Not Supported Zapier Not Supported Show More Integrations
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