Alternatives to Talki
Compare Talki alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Talki in 2026. Compare features, ratings, user reviews, pricing, and more from Talki competitors and alternatives in order to make an informed decision for your business.
-
1
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
2
Dexbi
Dexbi
Dexbi is a hosted AI support agent for Discord servers. It answers member questions in public channels, forums, threads and support tickets using information from administrator-provided documents, uploaded files and synced websites. Server teams can configure rules for when Dexbi should answer or hand a conversation to staff; in ticket channels it can respond to new tickets, escalate issues, close solved tickets and save transcripts. It can read screenshots, reply in the member’s language, and format answers with text, images, buttons and links. A web dashboard lets teams configure, test and deploy the agent, set role- and channel-based access to knowledge, and review support activity. Dexbi is designed for Discord server owners, community moderators and support teams, including gaming and other member communities that handle recurring questions or ticket requests.Starting Price: $8.99/month -
3
Misterio
Shifting Apps Ltd.
Misterio is a proactive AI agent for customer support and sales that answers customer questions around the clock across a website, Telegram, and compatible helpdesks. It can initiate a website conversation when a visitor hesitates, guide customers through multi-step scenarios, answer from a business’s knowledge base, and hand a conversation—with its context—to a team member when human help is needed. The agent can connect to business systems to look up live information such as order or account details and carry out actions such as updating a record or opening a ticket. Teams can configure scenarios without code, while Misterio’s team assists with initial setup and testing. The cloud service also supports user onboarding and sales journeys, provides analytics and funnels, and advertises automatic responses in 75 languages. Pricing is based on monthly dialog packages rather than per-seat fees.Starting Price: $49/month -
4
Cleverly.ai
Cleverly.ai
Cleverly is your super agent that helps with real-time triage and intelligent automation, manages your knowledge base and provides a friendly customer self-service experience. Intelligently classify, prioritize and route tickets based on customer intents with accurate categorization across 100+ labels. Over 90% accuracy of ticket classification. Classify in one language and leverage classification across 12+ languages. Keep your database of internal procedures, macros and FAQs always up-to-date, complete, and accurate. Identify knowledge gaps and achieve the highest knowledge coverage rates. Reduce manual work with 20% to 60% deflection rates by automating replies for common queries. Increase agent productivity by surfacing the right information at the right time. 20% deflection rate with minimum setup due to the AI and pre-trained models. Seamless integration with your help-desk or CRM. Dynamic forms that collect relevant information upfront. -
5
Sentrup
Sentrup
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations. Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers. Zero Hallucinations: Grounded replies generated using our advanced vector database. Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat. Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface. Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.Starting Price: $29/month/user -
6
Threadbox
Browns Distribution Services
Threadbox is a hosted customer-support platform combining AI agents with a shared help desk. Teams can train an agent on website pages, uploaded documents and Q&A content, then add it to a website or supported messaging and email channels. The agent answers from this knowledge, can call configured APIs or webhooks for tasks such as order lookups and bookings, and can hand conversations to staff when human help is needed. The Threads inbox provides ticket assignment, routing, response targets, rules and team collaboration. Its Help Hub offers customer self-service guides and request tracking, while AI-assisted reply drafting and analytics support staff workflows. Threadbox is designed for small and midsize businesses, including SaaS, e-commerce and service teams managing customer questions. The cloud service offers free and paid plans.Starting Price: £19/month -
7
SupportResponse
SupportYourApp
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
8
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
9
Espressive Barista
Espressive
Espressive's Barista Agent Co-Pilot is an AI-powered solution designed to enhance service desk operations by integrating seamlessly with existing systems such as ServiceNow, CXone, AWS Connect, and Genesys. It offers features like New Ticket Enrichment, which uses AI to predict ticket attributes and retrieve relevant knowledge, and Barista Live Translation, enabling agents to communicate effectively across different languages. Agents can access BaristaGPT directly within tickets or chats, providing immediate assistance and automation capabilities. The platform also includes Automatic Knowledge Generation, creating new knowledge articles from resolved tickets to improve future issue resolution. By reducing mean time to resolution (MTTR), increasing first call resolution, and minimizing escalations, Barista Agent Co-Pilot enhances agent productivity and shortens the onboarding period for new agents. -
10
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
11
CalicoDesk
CalicoDesk
CalicoDesk is an AI-powered customer support and help desk platform designed to help businesses manage customer conversations, support requests, and service workflows from one centralized workspace. It combines AI agents, live chat, ticket management, automation, knowledge base and help center tools, customer management, saved replies, campaigns, team collaboration, and support analytics. Businesses can use CalicoDesk to automate repetitive customer inquiries, communicate with website visitors in real time, organize support requests into tickets, create self-service knowledge resources, and seamlessly transfer conversations from AI agents to human support teams when personal assistance is required.Starting Price: $19 -
12
Letterbook
Letterbook
Letterbook is an AI-native customer support platform designed to help companies automate and manage customer service operations by resolving support tickets with minimal human intervention. It connects directly to key data sources such as inboxes, databases, and payment platforms like Stripe, allowing the AI to access real-time customer information, including orders, subscriptions, and account details. It enables teams to define structured “support scenarios” that guide how different types of requests, such as refunds, login issues, or bug reports, should be handled, ensuring that responses follow consistent internal policies. For each incoming ticket, the platform automatically generates a draft reply using both the defined scenarios and available data, which teams can review, edit, or approve, while continuous feedback improves the AI’s accuracy over time. Letterbook also supports automatic ticket triaging, knowledge base generation, and multi-channel support.Starting Price: $30 per month -
13
CustomerEagle
RSG Digital
CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.Starting Price: €24.99/agent/month -
14
Bublly
Fabrainz India Private Limited
Bublly is an AI customer support platform for SMBs, startups, and D2C brands. It unifies email, live chat, and WhatsApp Business conversations in one inbox with full customer history. Every plan includes Bub AI — twelve specialized AI agents that route and classify tickets, answer FAQs from your knowledge base, translate across 25+ languages, and summarize long conversations. Built in: ticket management with kanban boards and SLA tracking, a customer-facing knowledge base, lightweight CRM, an embeddable chat widget, workflow automation, and analytics. Flat pricing from $9/month with a 14-day free trial, unlimited agents on Starter plans and above, and AI included on every tier rather than metered per resolution. Instagram DM and Facebook Messenger channels are rolling out next. Built by Fabrainz in Coimbatore, India, for lean support teams everywhere — especially in markets where WhatsApp is the primary customer channel.Starting Price: $9/month -
15
Wiredesk
Wiredesk, Inc.
Wiredesk is an AI customer support agent for mid-market and enterprise teams that handles conversations through website chat, a phone line, and a support email address. It uses information from a company’s website, help center, and documents to answer customer questions. When an issue needs a person, Wiredesk can transfer the call or create a helpdesk ticket that includes the conversation transcript, helping a human service team continue from the existing context. The product is intended to automate routine inquiries across several customer contact channels while keeping a route to human assistance for requests that need further attention. The vendor describes Wiredesk as a single agent serving these channels and states that its pricing does not use per-seat fees.Starting Price: $49 -
16
AidEcho
RageEdge AI
AidEcho is a web-based AI customer support agent for businesses that want to answer visitor questions and route conversations to staff. It crawls a company's website and documentation, and can use uploaded documents such as PDFs as a knowledge source. The assistant responds from that material, links answers to source pages, captures leads, and can hand conversations to human teammates with the conversation history. Teams can configure the chat widget's appearance, set business hours and escalation behavior, assign or route conversations, and review conversation and support analytics. AidEcho can be installed on websites with a code snippet and has store connections for Shopify and WooCommerce that can provide live product, inventory and verified order information. Its plans include a free tier with one store, 50 pages/documents and 80 AI replies per month; paid plans start at $49 per month.Starting Price: $49/month -
17
Clickalong
Profitonium Apps
Clickalong is an AI customer support platform for SaaS and software teams. Its in-app chat widget answers questions from selected help documents in the user's language and cites sources. When a user needs help completing a task, Clickalong can highlight the relevant buttons and fields and guide them step by step. Teams can record interactive product tours with a Chrome extension, view the user's screen, and hand conversations to a person through a shared inbox with assignment, notes, saved replies, and visitor context. The platform also includes a public help center, analytics for conversations and tour completion, and reports on unanswered questions. Slack alerts and Zendesk ticket handoff connect support workflows, while a REST API, OpenAPI specification, signed webhooks, and TypeScript SDK support custom integrations. Paid plans include monthly AI credits; guided tours and other advanced tools are available on higher tiers.Starting Price: $45/month -
18
Ultimo Bots
Ultimo Bots
Ultimo Bots is a no-code AI customer support platform for small businesses. Build agents by describing tasks in plain language and connecting website content, documents and knowledge sources. Agents answer questions, capture leads, book appointments and take actions in connected apps such as Calendly and HubSpot. Deploy across websites and messaging channels, with native Wix, WordPress and Webflow integrations. Human live-chat handoff lets a team take over the same conversation. Includes multilingual replies and lead and conversation analytics. Developed in Switzerland. Plans start at USD 29/month with a 7-day free trial.Starting Price: $29/month -
19
leezy
hypescale GmbH
leezy.ai is an AI support agent platform that helps companies automate customer support, sales assistance, and website communication using their own business knowledge. Businesses can connect existing content such as website pages, FAQs, documents, help center articles, and internal knowledge sources. leezy.ai uses this information to answer customer questions through an AI-powered website chat widget. The platform helps reduce repetitive support requests, provide faster answers to visitors, guide users to relevant information, and support lead qualification by answering product, service, pricing, or onboarding questions. When human support is needed, companies can route users to a contact form, ticket process, or follow-up workflow. leezy.ai also helps teams review conversations, identify unanswered questions, detect knowledge gaps, and improve their support content over time.Starting Price: $0/month/user -
20
Macha
Macha
Macha puts AI agents on the help desk you already use: Zendesk, Freshdesk, Gorgias, Front, HubSpot or Intercom. Our team does the setup. We analyze your past tickets, pick the categories worth automating, build the knowledge base from your help center and past replies, and connect tools like Shopify and Stripe so the agent can look up orders and take actions. Every agent starts in safe mode, writing replies as internal notes until your team approves them, and a category switches to public replies once the drafts are right. A dedicated success manager keeps tuning it after launch. Pricing is about $0.40 a ticket, from $299 a month for 750 tickets, with setup included. Live in safe mode within 7 days, or your first month is free.Starting Price: $299 per month -
21
SuperSupport
SuperAGI
SuperSupport transforms customer support by automatically resolving issues, empowering agents with intelligent assistance, and generating rich insights from every conversation. SupperSupport AI agents enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Conversations from every channel, including email, phone, and webchat, route directly to your inbox for easier prioritization and resolution. SuperSupport combines human expertise with AI intelligence to amplify your interactions, break through communication barriers, and unlock unprecedented productivity while delivering exceptional customer satisfaction. Intelligent and collaborative ticket management allows you to seamlessly track, resolve, and analyze customer issues, ensuring that critical conversations or customer concerns never fall through the cracks again. With SuperSupport, customer issues can be auto-resolved through AI agents that take action.Starting Price: $75 per month -
22
QuantumDesk
QuantumDesk
QuantumDesk is an AI-native customer service platform built for modern support teams. Unlike traditional help desk platforms where AI is offered as an add-on. Quantum Desk has AI Native Capabilities at every plan. The platform brings customer conversations from email, live chat, WhatsApp, social media, and APIs into one unified workspace. Quantum AI then curates the inbox automatically, organizing and prioritizing tickets by urgency, sentiment, intent, and channel so agents focus on what matters most. At the center of the platform is Quantum AI, which supports customers, agents, and administrators. Customers can get instant answers to common questions such as order status, refunds, and account help. Agents receive AI assistance for drafting responses, summarizing conversations, adjusting tone, and identifying next-best actions. Administrators gain visibility into ticket trends, AI resolution rates, and support performance. -
23
Supportifier
Successifier AB
Supportifier is a cloud customer-service and help-desk platform for small and midsize businesses, including e-commerce, services and SaaS teams. It turns existing documents, website content, FAQs and past tickets into a knowledge base that a team can review before using it across a public help centre, an AI-assisted contact form, live chat, a shared support inbox and a customer portal. Customers can find published answers, see relevant help before submitting a request, or hand a conversation to an agent. The inbox organizes tickets by owner and status, supports response-time targets and provides AI-generated draft replies for staff to review. Business-system connections can add customer or order context, while the product's documented API and webhook support custom workflows. The service is delivered as SaaS, with annual platform pricing and separately scoped onboarding and integration work.Starting Price: SEK 79,000/year -
24
Supbotive
Absoluit
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures. The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves. Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.Starting Price: £30/month -
25
Zono Support
Boxvibe Technologies
Zono Support is a cloud help desk for software teams and digital sellers. It brings email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger and Telegram into a shared inbox, with replies sent back through the channel customers used. Marketplace connectors verify customer and purchase details from Envato, Shopify, WordPress, Gumroad and Lemon Squeezy, helping agents see what a customer bought. Teams can publish a branded help center and customer portal, add a chat widget, organize tickets and automate workflows. An AI agent can answer from approved knowledge-base articles, saved replies and resolved tickets, with settings for drafts, human review, escalation and handoff. Zono Support also provides a REST API, signed webhooks and an MCP server for connecting developer tools and workflows. Its free plan includes email, live chat, a portal and knowledge base; Premium adds additional channels, team seats and the AI agent.Starting Price: $49/month -
26
AptEdge
AptEdge
AptEdge is an AI-powered technical support automation platform designed to help B2B software companies and enterprises resolve complex customer support issues. The platform uses autonomous AI agents to investigate support tickets, analyze technical documentation, and generate responses grounded in company knowledge. Its unified knowledge index connects information from ticketing systems, product documentation, engineering tools, code repositories, and internal communications. AptEdge provides autonomous ticket resolution, AI-assisted troubleshooting, customer self-service, and automated knowledge gap analysis. The software integrates with Salesforce, ServiceNow, Zendesk, Jira, Confluence, Slack, and other enterprise applications to support existing customer service workflows. Its governance capabilities include configurable AI runbooks, escalation rules, source citations, access controls, and audit trails to help organizations manage automated support operations. -
27
hiy
Foldox
hiy is an AI support agent for your website. Paste your site's address and it learns from your pages and docs, then answers customers in a chat widget on your site. Each answer drawn from your material shows the passage it came from. When the material runs out, it says so plainly instead of guessing, and hands the conversation to your team with the whole chat attached. There is no per-resolution fee: plans are flat, so a busy month never brings a surprise bill. hiy also makes Team Agents that answer colleagues from internal docs, and a free Expert Twin with its own page. Teams can tune agent behavior and handoff rules, review conversations in an inbox, and connect hiy to helpdesk tools such as Zendesk and Intercom.Starting Price: $19.99/month -
28
Kim.cc
Kim.cc
Kim.cc is a managed AI customer support service built for ecommerce brands. Instead of handing a brand another helpdesk to configure and staff, Kim pairs an AI system with Sentinels, trained CX professionals who set up, train, and quality-check the AI against a brand's real tickets before it ever answers a customer, then keep refining it after launch. Most support tools sell automation and leave a brand to make it work. Kim closes this gap directly: every AI response runs through a confidence check, and anything uncertain routes to a Sentinel before it reaches a customer. The result is tickets getting resolved, not simply closed and reopened later. Kim charges $0.70 to $0.90 per resolved ticket, with no seat fees and nothing charged for tickets left unresolved. It integrates with Shopify, Zendesk, and Gorgias, handling order and return workflows in a brand's own voice. For ecommerce teams wanting support work handled, not another platform to manage.Starting Price: $0.70 per resolved ticket -
29
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
30
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
31
Sympoq
Escon ltd
AI-powered help desk software built to manage and automate customer service and support activities from a single platform. Sympoq transforms customer support from using separate email inboxes to a robust help desk system that keeps customers informed and in control of their issues. The back-end functionalities enable customers and agents to submit and manage requests through a shared email service. When utilized as a front-end support ticketing system, customers and agents are provided access to a personalized portal with enhanced options, and the necessary data to effectively manage issues and tickets in accordance with their respective roles and permissions.Starting Price: € 0.00 -
32
Duckie
Duckie
Duckie provides AI-powered customer support designed for B2B SaaS companies, helping both customers and support teams quickly access accurate technical information. The AI support agent can automatically respond to support tickets, while the AI support copilot assists agents by searching the company's knowledge base to provide relevant answers. Duckie also offers log investigation, enabling technical support teams to troubleshoot and resolve issues by analyzing error logs, code changes, and customer data. With auto-updates and reminders, Duckie keeps support teams informed about product changes, Jira tickets, and pull requests. It integrates seamlessly into Slack, Zendesk, Microsoft Teams, and Discord, allowing companies to deploy the AI where their customers ask questions. Additionally, Duckie supports drafting responses and providing updates on ongoing tickets, significantly reducing resolution time and enhancing efficiency. -
33
EasyReply
EasyReply Ltd
EasyReply is a cloud help desk that brings email, WhatsApp, website live chat through Support Bubble, and Slack into a shared inbox. Teams can assign conversations, mention teammates, add private notes, and organise tickets with labels, priorities, and service-level targets. AI drafts replies, summarises conversations, and suggests knowledge-base answers; AI agents handle routine questions and hand off uncertain cases to people. Teams can automate tagging, routing, responses, and webhooks. Integrations add customer context from Stripe, Chargebee, Shopify, HubSpot, Linear, and GitHub. Designed for small and mid-sized support teams in SaaS, e-commerce, and service businesses, EasyReply offers a free plan and paid subscriptions with monthly AI credits. New workspaces can try paid features for 14 days without a credit card.Starting Price: $24/user/month -
34
Botias
Botias
Botias is a cloud-based AI agent and shared inbox for small and midsize businesses that handle customer inquiries and sales through messaging channels. Businesses configure the agent with their services, prices, availability, and policies. It responds to customers, provides quotes, checks availability, books appointments or reservations, and sends payment links through Mercado Pago or Stripe on eligible plans. Depending on the plan, the shared inbox supports WhatsApp, Instagram, Messenger, email, and website chat; Telegram is available on the Business plan. Staff can monitor conversations and take over when a customer needs human assistance. Botias includes conversation history across plans; CRM segmentation and outbound webhooks are available from Growth. It also offers templates for industries such as hospitality, real estate, healthcare, food service, retail, fitness, and events. The free trial lasts up to seven days or 100 assistant replies, whichever comes first.Starting Price: $49/month -
35
Hollo
Hollo
Hollo is a customer-support platform for teams building iOS and Android apps, websites, or web apps. It adds branded in-product chat through SDKs and web integration, then brings conversations into a shared inbox. Its AI assistant, Ollie, answers from a team's help content and hands conversations to staff when it cannot resolve them. Teams can configure server-side actions for approved tasks such as checking subscriptions, restoring purchases, updating accounts, or issuing refunds. The platform also supports push notifications, customer identity and conversation history, review requests, in-chat offers, subscription events, and Telegram replies. Teams can manage multiple apps, connect documentation and application endpoints, and provide support in users' languages. Hollo is for app publishers and SaaS teams that want to handle support inside their products, with SDKs for iOS, Android, React Native, Expo, Flutter, and web.Starting Price: $29/month -
36
Aide
Aide
Aide is an AI-powered customer service platform designed to automate and enhance support workflows across various channels. Using generative AI models, Aide automatically classifies customer inquiries, drafts responses, and creates workflows to handle repetitive tasks. It provides real-time assistance to support agents by suggesting replies, automating common inquiries through bots, and offering relevant guidance based on previous tickets. Aide also features smart tagging to ensure accurate categorization and helps agents maintain consistency by centralizing standard operating procedures in one accessible location. Additionally, it supports chatbots capable of answering questions independently and seamlessly handing off complex issues to human agents. The platform integrates with popular helpdesk tools like Zendesk and Front, ensuring smooth deployment. Aide's automation reduces response times, increases agent efficiency, and improves overall customer experience.Starting Price: $300 per month -
37
armincx
chatarmin.com
armincx is a cloud-based AI customer service platform for e-commerce teams. It combines a shared inbox for customer conversations with AI agents that can answer questions using connected business data and perform approved support actions. Teams can define which actions an agent may take independently and which require human approval, with complex cases handed to staff. The platform is designed for support workflows such as order-status questions, returns, invoice requests, and other recurring post-purchase inquiries. By bringing conversations, customer and order context, automated responses, and human escalation into one service workflow, armincx helps e-commerce support teams handle customer requests across their channels while retaining control over sensitive or exceptional cases. It can connect to commerce and business systems to ground responses and carry out workflows. -
38
DeskClone AI
DeskClone AI
DeskClone AI is a platform for building AI support agents that clone your team's expertise. Describe your support needs to Jarvis, the built-in super-agent, or upload your requirements and spec docs, and it builds, knowledge-loads, and publishes a custom, self-learning agent with a one-line embed code. Every change Jarvis makes is journaled and one-click reversible. Your agent answers from your docs, email history, and past tickets, and resolves the way your team does: looking up orders, processing refunds within limits you set, fixing account issues, booking appointments, in your own product and the tools you already use (Shopify, Stripe, Zendesk, PayPal, and more), with human approval exactly where you want it. Pricing is a flat monthly plan fee, not per-resolution or per-seat charges. Free plan available; paid plans start at $19/month.Starting Price: $19/month -
39
CoSupport AI
CoSupport AI
CoSupport AI, a SupportYourApp company, is AI customer support software for SaaS and e-commerce teams with a high ticket volume. It trains on your data: each draft is validated against your own sources before it is sent, for 99% response accuracy. Two products: - CoSupport AI Agent resolves Tier 1 tickets autonomously: billing, account access, order status, refunds. $0.50 per AI resolution, unresolved tickets are free. 74% average AI resolution across clients, up to 85% on the 2.0 architecture. - CoSupport AI Assistant is an AI copilot that drafts replies for human agents. $0.04 per AI response. Version 2.0 adds multi-step reasoning, decision logs and an agentic API. Runs inside Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce and more, with actions in 2,000+ apps. No-code setup, 120+ languages. Connects in ~10 minutes, fully live in ~3 days. First 1,000 AI responses free with a 30-day pilot. ISO 27001, GDPR, CCPA.Starting Price: $0.50/AI resolution -
40
Peeve
Veltron
Peeve is an AI customer support agent for SaaS products that runs inside a company's web application. It answers questions from product knowledge, guides customers through the interface by showing where to go, and hands unresolved conversations to a support team with full session context. Its App Brain builds product knowledge from the application and support materials, then rechecks interface paths as products change; a private Customer Brain stores customer-specific context. Peeve can connect to a company's REST APIs or MCP server to look up information; approved actions can be handled through API connections. It can import help content from Zendesk and Intercom; support handoffs can create Zendesk tickets and Linear issues. Customers embed Peeve with a web widget and can use its REST API, webhooks, and MCP endpoint. The product is designed for SaaS teams handling product questions, onboarding, and self-service support.Starting Price: $40/month -
41
Intrawebix CRM
Intrawebix SRL
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Per user: Standard $9 (€8), Business $29 (€27) a month; free plan and 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.Starting Price: $8.50 (€7.50)/month/user -
42
Hugo AI
Hugo AI
Hugo is an AI-powered customer support agent designed to be your brand’s most efficient support teammate, helping resolve tickets faster, reduce workload, automate repetitive tasks, and serve customers around the clock using real business data instead of generic responses. Built for real conversations, Hugo maintains context across interactions, connects deeply to your knowledge base, CRM, and business tools via Model Context Protocol (MCP), and can act on live data to resolve issues autonomously or smartly escalate to humans with full context. It is modular and engineered for longevity, letting teams train, configure, and deploy AI support in minutes without coding, choose the AI model that fits their business, build advanced workflows visually, and track performance, accuracy, and satisfaction in real time. Every answer is grounded in your own data for accuracy and compliance, with enterprise-grade security, GDPR compliance, and data sovereignty.Starting Price: $45 per month -
43
Lumro
Lumro
Lumro is a platform for creating, managing, and deploying AI agents that can handle sales, support, lead collection, appointment bookings, customer success, and more, working around the clock to deliver human-like interactions. These agents integrate seamlessly with channels such as website chat, email, WhatsApp, Instagram, Facebook, and phone. They also plug into the tools businesses already use, CRMs, payment processors, scheduling tools, allowing agents not just to answer FAQs, but to take real actions such as capturing leads, creating and managing support tickets, booking appointments, processing payments, routing escalations, retrieving product info, and executing custom workflows tailored to specific business processes. Lumro supports branding and voice-alignment (trained on company data, website, PDFs, manuals, past conversations), tracks performance via analytics.Starting Price: $39 per month -
44
Parahelp
Copilot Labs
Parahelp is a cloud-based AI customer support platform that helps teams build and operate agents to resolve customer requests end to end. Its Customer Agent can respond through email, live chat, and Slack, or work with an existing ticketing system. An Internal Agent helps teams build, test, and refine the customer agent using historical tickets, company context, and scoped connections to business tools. Teams can review test simulations, approve agent actions, and choose which types of replies or actions run autonomously. This supports workflows such as checking account or subscription details, researching product issues, and carrying out permitted tasks like refunds. Parahelp is intended for customer-support teams that need AI agents grounded in their products, policies, and operational systems.Starting Price: $1/ticket -
45
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
46
AssistX
AssistX
AssistX is a next-generation customer support platform that combines AI-powered support agents with a modern helpdesk system. It automates customer service by extracting and organizing information from various document formats like PDFs, Word, and spreadsheets with AI precision. Users can create intelligent AI agents that understand specific business contexts and provide accurate answers without any coding. AssistX supports live chat with natural, context-aware conversations that escalate to humans when necessary. The platform enables instant training updates and detailed analytics to improve customer interactions. Designed for scalability, AssistX helps businesses resolve customer issues faster and more efficiently.Starting Price: $15/month -
47
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an AI-powered customer service automation platform that enables businesses to provide conversational support through voice and digital messaging channels. The platform uses agentic AI and natural language understanding to answer customer questions, resolve complex requests, and perform tasks across connected business systems. Organizations can deploy AI voice agents, chat agents, and automated receptionists to manage customer inquiries, route calls, and provide self-service assistance. Its AI Studio provides low-code tools for configuring agent behavior, creating workflows, connecting knowledge bases, and integrating external applications. Zoom Virtual Agent also supports multilingual conversations, personalized responses, appointment scheduling, and seamless transfers to human representatives with conversation context. -
48
DeepConverse
DeepConverse
Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance. -
49
Help.center
micro.company
Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.Starting Price: $19 per month -
50
RolChat
Shifton Inc
RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.Starting Price: $19/company/month
