Audience
SaaS, Ecommerce Platforms, B2B, Organizations
About Sentrup
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations.
Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers.
Zero Hallucinations: Grounded replies generated using our advanced vector database.
Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat.
Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface.
Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.
Other Popular Alternatives & Related Software
Zowie
Zowie is a Customer AI Agent Platform that enables enterprises to build, orchestrate, and continuously improve customer-facing AI agents across every channel. Designed for the agentic AI era, it replaces traditional clicks and menus with conversational interfaces that resolve issues, process refunds, manage orders, and handle complex workflows automatically. The platform allows teams to create powerful AI agents without heavy coding and deploy them across chat, email, voice, and social channels. Zowie Intelligence powers each interaction with deterministic, auditable logic to eliminate hallucinations and ensure enterprise-grade accuracy. Businesses can monitor every conversation in real time, audit performance, and coach agents for ongoing improvement. With multilingual support in over 70 languages and consistent brand alignment, Zowie ensures seamless global customer experiences.
Learn more
Embed-bot
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow.
Features:
AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention.
Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams.
Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.
Learn more
CoSupport AI
CoSupport AI is a fully customizable, enterprise-grade platform that automates up to 90% of customer support inquiries with 99% accuracy. It combines three core tools:
– AI Agent for autonomous ticket resolution,
– AI Assistant to accelerate human agent responses,
– AI Business Intelligence for turning support data into insights.
Built on patented technology, CoSupport AI ensures brand-aligned replies with zero hallucinations and full tone-of-voice customization. The platform supports 40+ languages and integrates with Zendesk, Freshdesk, Zoho, Salesforce, Intercom, and internal systems via API.
Setup takes under 10 minutes. You get unlimited user access, transparent pricing, and full control over configuration and deployment — all within a secure, ISO 27001-certified, GDPR/CCPA-compliant environment. CoSupport AI reduces operational costs, improves resolution speed, and enhances the customer experience.
Free trial available.
Learn more
Parloa
Parloa is an AI agent platform designed to help businesses manage customer conversations instantly across high-volume support environments. It helps companies reduce wait times by using AI agents that can handle millions of conversations in any language. The platform is built to create personalized customer experiences, resolve issues faster, and improve engagement over time. Parloa supports use cases across financial services, utilities, ecommerce, retail, healthcare, media, entertainment, and information technology. Businesses can use it for tasks such as appointment scheduling, refunds, recommendations, ID checks, billing questions, password resets, order support, and patient assistance. With tools for designing, testing, scaling, optimizing, securing, and integrating AI agents, Parloa helps organizations turn customer support into stronger customer relationships.
Learn more
Pricing
Starting Price:
$29/month/user
Free Version:
Free Version available.
Integrations
Company Information
Sentrup
Founded: 2026
India
www.sentrup.com
Videos and Screen Captures
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
