Audience
SaaS, Ecommerce Platforms, B2B, Organizations
About Sentrup
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations.
Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers.
Zero Hallucinations: Grounded replies generated using our advanced vector database.
Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat.
Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface.
Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.
Other Popular Alternatives & Related Software
Vectorize
Vectorize is a platform designed to transform unstructured data into optimized vector search indexes, facilitating retrieval-augmented generation pipelines. It enables users to import documents or connect to external knowledge management systems, allowing Vectorize to extract natural language suitable for LLMs. The platform evaluates multiple chunking and embedding strategies in parallel, providing recommendations or allowing users to choose their preferred methods. Once a vector configuration is selected, Vectorize deploys it into a real-time vector pipeline that automatically updates with any data changes, ensuring accurate search results. The platform offers connectors to various knowledge repositories, collaboration platforms, and CRMs, enabling seamless integration of data into generative AI applications. Additionally, Vectorize supports the creation and updating of vector indexes in preferred vector databases.
Learn more
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings.
Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk.
Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.
Learn more
Parloa
Parloa is an AI agent platform designed to help businesses manage customer conversations instantly across high-volume support environments. It helps companies reduce wait times by using AI agents that can handle millions of conversations in any language. The platform is built to create personalized customer experiences, resolve issues faster, and improve engagement over time. Parloa supports use cases across financial services, utilities, ecommerce, retail, healthcare, media, entertainment, and information technology. Businesses can use it for tasks such as appointment scheduling, refunds, recommendations, ID checks, billing questions, password resets, order support, and patient assistance. With tools for designing, testing, scaling, optimizing, securing, and integrating AI agents, Parloa helps organizations turn customer support into stronger customer relationships.
Learn more
Embed-bot
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow.
Features:
AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention.
Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams.
Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.
Learn more
Pricing
Starting Price:
$29/month/user
Free Version:
Free Version available.
Integrations
Company Information
Sentrup
Founded: 2026
India
www.sentrup.com
Videos and Screen Captures
Other Useful Business Software
Ship Agents Faster
Gemini Enterprise Agent Platform lets you rapidly build, scale, govern and optimize production-ready agents grounded in your organization's data. The platform enables developers to build custom or pre-built agents for virtually any use case. New customers get $300 in free credits.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
