Audience

Companies searching for a platform that helps resolve support tickets

About Macha

Macha ensures that your support teams don't need to "learn a new tool". Our AI just hands off the customer to your support agent on your existing support tool. Don't worry, the hand-off has relevant context. Our team will help you throughout the onboarding process. Right from adding your products and policies, to managing integrations with your other support apps to getting the widget added to your website, we'll be there to guide you throughout. Our team will also observe the performance of the bot and help refine the responses to ensure a significant drop in support tickets for your team. You don't need to move away from your current support and ticketing software.

Pricing

Starting Price:
$39 per month

Integrations

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Company Information

Macha
www.getmacha.com

Videos and Screen Captures

Macha Screenshot 1
Other Useful Business Software
99.99% Uptime for MySQL and PostgreSQL Databases Icon
99.99% Uptime for MySQL and PostgreSQL Databases

Sub-second maintenance. 2x read/write performance. Built-in vector search for AI apps.

Cloud SQL Enterprise Plus delivers near-zero downtime with 35 days of point-in-time recovery. Supports MySQL, PostgreSQL, and SQL Server.
Start Free

Product Details

Platforms Supported
Cloud
Support
Online

Macha Frequently Asked Questions

Q: What kinds of users and organization types does Macha work with?
Q: What languages does Macha support in their product?
Q: What other applications or services does Macha integrate with?
Q: How much does Macha cost?

Macha Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported