Supbotive
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures.
The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves.
Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.
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DeepConverse
Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance.
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Help.center
Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.
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SimplyBoost
SimplyBoost is an AI-powered customer engagement and sales automation platform that helps businesses respond instantly to website visitors and Instagram messages. It enables organizations to deploy AI assistants trained on their own business knowledge to answer customer questions, capture qualified leads, schedule appointments, and automate repetitive conversations 24/7. The platform features a no-code knowledge base, customizable website chat widget, Instagram DM and comment automation, multilingual support, conversation analytics, lead management, and seamless handoff to human agents when needed. Businesses can continuously improve AI responses by reviewing unanswered questions and updating their knowledge base without technical expertise. Designed for SMBs, educational institutions, healthcare providers, real estate companies, agencies, and service businesses, SimplyBoost helps improve response times, increase conversions, and reduce manual workload.
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