Alternatives to leezy
Compare leezy alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to leezy in 2026. Compare features, ratings, user reviews, pricing, and more from leezy competitors and alternatives in order to make an informed decision for your business.
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1
Misterio
Shifting Apps Ltd.
Misterio is a proactive AI agent for customer support and sales that answers customer questions around the clock across a website, Telegram, and compatible helpdesks. It can initiate a website conversation when a visitor hesitates, guide customers through multi-step scenarios, answer from a business’s knowledge base, and hand a conversation—with its context—to a team member when human help is needed. The agent can connect to business systems to look up live information such as order or account details and carry out actions such as updating a record or opening a ticket. Teams can configure scenarios without code, while Misterio’s team assists with initial setup and testing. The cloud service also supports user onboarding and sales journeys, provides analytics and funnels, and advertises automatic responses in 75 languages. Pricing is based on monthly dialog packages rather than per-seat fees.Starting Price: $49/month -
2
AidEcho
RageEdge AI
AidEcho is a web-based AI customer support agent for businesses that want to answer visitor questions and route conversations to staff. It crawls a company's website and documentation, and can use uploaded documents such as PDFs as a knowledge source. The assistant responds from that material, links answers to source pages, captures leads, and can hand conversations to human teammates with the conversation history. Teams can configure the chat widget's appearance, set business hours and escalation behavior, assign or route conversations, and review conversation and support analytics. AidEcho can be installed on websites with a code snippet and has store connections for Shopify and WooCommerce that can provide live product, inventory and verified order information. Its plans include a free tier with one store, 50 pages/documents and 80 AI replies per month; paid plans start at $49 per month.Starting Price: $49/month -
3
Breqo
Asterdio Inc.
Breqo is an AI-powered customer support, lead management, and CRM platform that helps businesses automate customer communication and sales interactions. Businesses can build custom AI assistants trained on their own website content, documents, FAQs, and business knowledge, enabling accurate and relevant responses tailored to their needs. With Breqo, businesses can deploy an AI chatbot on their website to answer customer questions, engage visitors, capture leads, and provide support 24/7. Conversations and contacts can be managed through a centralized dashboard, while human agents can step in whenever personal assistance is needed. Breqo brings AI customer service, conversational AI, website chat, lead generation, and CRM functionality together in one practical platform, helping businesses reduce repetitive workload, respond faster, improve customer experience, and convert more conversations into opportunities.Starting Price: $0 -
4
Threadbox
Browns Distribution Services
Threadbox is a hosted customer-support platform combining AI agents with a shared help desk. Teams can train an agent on website pages, uploaded documents and Q&A content, then add it to a website or supported messaging and email channels. The agent answers from this knowledge, can call configured APIs or webhooks for tasks such as order lookups and bookings, and can hand conversations to staff when human help is needed. The Threads inbox provides ticket assignment, routing, response targets, rules and team collaboration. Its Help Hub offers customer self-service guides and request tracking, while AI-assisted reply drafting and analytics support staff workflows. Threadbox is designed for small and midsize businesses, including SaaS, e-commerce and service teams managing customer questions. The cloud service offers free and paid plans.Starting Price: £19/month -
5
Dexbi
Dexbi
Dexbi is a hosted AI support agent for Discord servers. It answers member questions in public channels, forums, threads and support tickets using information from administrator-provided documents, uploaded files and synced websites. Server teams can configure rules for when Dexbi should answer or hand a conversation to staff; in ticket channels it can respond to new tickets, escalate issues, close solved tickets and save transcripts. It can read screenshots, reply in the member’s language, and format answers with text, images, buttons and links. A web dashboard lets teams configure, test and deploy the agent, set role- and channel-based access to knowledge, and review support activity. Dexbi is designed for Discord server owners, community moderators and support teams, including gaming and other member communities that handle recurring questions or ticket requests.Starting Price: $8.99/month -
6
Help.center
micro.company
Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.Starting Price: $19 per month -
7
DeepConverse
DeepConverse
Connect to your knowledge sources and start automating incoming requests by as much as 80%. Continuously augmented knowledge articles. Provide precise and conversational answers for a delightful experience. Leverage Generative AI to get started effortlessly using just your knowledge sources. Integrate with existing backend systems, hand over conversations to agents smoothly, and share images, knowledge articles, and external links. Simplify complex support scenarios and improve self-service rates. Promote process compliance and onboard. At DeepConverse, we focus on helping to provide superior customer service and support through our AI-driven platform. Go beyond traditional chatbots to bring a seamless AI and automation solution that answers questions, provides rich automation, and improves customer engagement and satisfaction. Our AI chatbots are primarily used for customer service, customer support, IT support, and multi-channel assistance. -
8
Wiredesk
Wiredesk, Inc.
Wiredesk is an AI customer support agent for mid-market and enterprise teams that handles conversations through website chat, a phone line, and a support email address. It uses information from a company’s website, help center, and documents to answer customer questions. When an issue needs a person, Wiredesk can transfer the call or create a helpdesk ticket that includes the conversation transcript, helping a human service team continue from the existing context. The product is intended to automate routine inquiries across several customer contact channels while keeping a route to human assistance for requests that need further attention. The vendor describes Wiredesk as a single agent serving these channels and states that its pricing does not use per-seat fees.Starting Price: $49 -
9
Supbotive
Absoluit
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures. The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves. Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.Starting Price: £30/month -
10
Duckie
Duckie
Duckie provides AI-powered customer support designed for B2B SaaS companies, helping both customers and support teams quickly access accurate technical information. The AI support agent can automatically respond to support tickets, while the AI support copilot assists agents by searching the company's knowledge base to provide relevant answers. Duckie also offers log investigation, enabling technical support teams to troubleshoot and resolve issues by analyzing error logs, code changes, and customer data. With auto-updates and reminders, Duckie keeps support teams informed about product changes, Jira tickets, and pull requests. It integrates seamlessly into Slack, Zendesk, Microsoft Teams, and Discord, allowing companies to deploy the AI where their customers ask questions. Additionally, Duckie supports drafting responses and providing updates on ongoing tickets, significantly reducing resolution time and enhancing efficiency. -
11
KnowledgeBase
LiveChat Software
Smart Knowledge Base to support your customers and agents. Help your LiveChat agents and website visitors at the same time. The Internal Widget makes it easy to access your team’s know-how right in the LiveChat app. The public Help Center provides round-the-clock self-service for your customers on the website. Scale your support with a customized, mobile friendly Help Center where customers can find answers on their own. Our AI will help answer your customers’ questions by suggesting relevant articles to insert into the chat. Click and done. Build a public Help Center in minutes and let customers find answers to common questions, on any device. Connect with LiveChat to provide agents with help resources when they are chatting with customers. Let us suggest you relevant articles based on the customer’s question for faster communication. Fulfill gaps in your content and Improve articles using customer feedback. Google Analytics included.Starting Price: $39 per month -
12
Widgion
Widgion
Widgion is an AI customer support platform that helps businesses support website visitors and customers through AI chat, live chat, live visitor tracking, help centers, FAQs, knowledge bases, and team inboxes. Businesses can automate common questions, understand what visitors are doing on their website, and connect customers with their support team when human help is needed. Widgion also provides tools for training AI agents, creating workflows and managing customer conversations, bringing AI-powered and human support together in one platform.Starting Price: $19/month -
13
MooseChat
MooseChat
MooseChat is an AI chatbot for business websites. It answers visitor questions using the business's own pages, files and text added by the owner, and details the owner confirms; each answer links to its source page. If the available information does not answer a question, MooseChat says so and can collect visitor contact details as a lead for follow-up by email or webhook. Owners can reply directly or take over a conversation, and an unanswered-question list highlights gaps in the chatbot's knowledge. Visitors can book through Calendly or Cal.com in the chat, and MooseChat replies in the visitor's language. Setup starts with a website address, followed by a test chat and a script tag to add the widget. Guides cover WordPress, Wix, Webflow, Framer, Shopify and Squarespace. The product also includes a public API, an MCP server, and an agency plan with client workspaces and custom branding.Starting Price: $39/month -
14
CalicoDesk
CalicoDesk
CalicoDesk is an AI-powered customer support and help desk platform designed to help businesses manage customer conversations, support requests, and service workflows from one centralized workspace. It combines AI agents, live chat, ticket management, automation, knowledge base and help center tools, customer management, saved replies, campaigns, team collaboration, and support analytics. Businesses can use CalicoDesk to automate repetitive customer inquiries, communicate with website visitors in real time, organize support requests into tickets, create self-service knowledge resources, and seamlessly transfer conversations from AI agents to human support teams when personal assistance is required.Starting Price: $19 -
15
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
16
Tiny Talk
Tiny Talk
Tiny Talk AI is a no-code platform that enables businesses to create custom AI chatbots for enhanced customer engagement and support. Users can train chatbots using existing documents, PDFs, and technical content, allowing the bots to provide instant, knowledgeable responses. It offers embeddable widgets for seamless website integration, facilitating 24/7 customer assistance without coding requirements. Advanced semantic search algorithms ensure precise answers tailored to user queries, while cross-language conversation capabilities support multilingual interactions. Tiny Talk AI is customizable and scalable, accommodating multiple bots with individual knowledge bases to grow alongside business needs. Additional features include integration with platforms like WhatsApp, a help desk system, and live chat functionalities. Starting Price: $16 per month -
17
Ovellan
Ovellan
Ovellan is an AI customer service agent and website chatbot for businesses, webshops, and local service providers. It answers customer questions 24/7 using information from your website, documents, help center, and knowledge base. Businesses can use Ovellan to automate repetitive customer support, capture and qualify leads, book appointments, and help visitors with product, service, order, and support questions. The AI support agent can remember relevant customer details and earlier conversations, helping returning visitors receive more personal support without repeating themselves. Ovellan works as customer service automation, an e-commerce AI chatbot, a lead generation chatbot, and an appointment booking assistant in one platform. It is built for online stores, agencies, clinics, and service businesses that want faster response times, consistent answers, and less repetitive support work while keeping business content and customer data separate from instructions.Starting Price: $29/month -
18
Ultimo Bots
Ultimo Bots
Ultimo Bots is a no-code AI customer support platform for small businesses. Build agents by describing tasks in plain language and connecting website content, documents and knowledge sources. Agents answer questions, capture leads, book appointments and take actions in connected apps such as Calendly and HubSpot. Deploy across websites and messaging channels, with native Wix, WordPress and Webflow integrations. Human live-chat handoff lets a team take over the same conversation. Includes multilingual replies and lead and conversation analytics. Developed in Switzerland. Plans start at USD 29/month with a 7-day free trial.Starting Price: $29/month -
19
Talki
Talki
Talki is an AI-native helpdesk for B2B support teams that answers routine tickets automatically while keeping human agents focused on the conversations that need them. It brings web chat, email, and Telegram into one shared inbox where teams can assign, reply to, and resolve conversations without switching apps. Setup starts by connecting a channel and pointing the AI at company documentation; Talki scans the website to build a knowledge base and begins answering customers from that information. Its AutoPilot AI agent reads each ticket and customer context, replies from the knowledge base, and either closes the issue or escalates it when uncertain. Backend Connect can pull customer information such as plan details, MRR, company data, and custom fields directly into the ticket, reducing the need to open separate CRM systems. Built-in DeepL translation supports multilingual conversations from the same inbox, while one-line macros can combine actions.Starting Price: €9 per month -
20
MagicFlow AI
MagicFlow AI
MagicFlow AI is an AI-powered conversational platform that helps businesses engage website visitors, answer questions, qualify leads, capture customer information, and improve website conversions. It uses business knowledge from websites, FAQs, documents, and other approved content to provide relevant, context-aware responses. MagicFlow AI can understand visitor intent, ask qualification questions, capture lead details, score prospects, and route high-intent leads to sales teams. The platform also supports campaign and UTM attribution, CRM integration, multilingual conversations, and real-time lead handoff. Businesses can use MagicFlow AI for lead generation, customer engagement, admissions, sales, support, and website automation across industries including education, real estate, healthcare, finance, manufacturing, e-commerce, and professional services. -
21
Twig
Twig
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses. -
22
CrafterQ
CrafterQ
CrafterQ is an AI agent platform for business websites that helps teams engage visitors, sell, and support through custom conversational agents trained on their own content, products, and business knowledge. It turns a website into a conversational AI experience that can capture more leads, increase sales conversions, improve customer support, and go live in minutes. Teams can create, deploy, and optimize AI agents trained on websites, documents, FAQs, knowledge bases, and other business data, then customize system prompts to set rules, personality, and brand alignment from the start. A playground environment lets users safely experiment with prompts, chatbot creativity, and configurations before publishing. CrafterQ agents can answer questions in real time, capture visitor intent, guide users toward conversions, reduce repetitive support tickets, and provide 24/7 support across websites, apps, messaging platforms, and customer portals.Starting Price: $29 per month -
23
Glimpze
Glimpze
Glimpze is a customer engagement platform for B2B companies that combines AI chat, live video calls, and human support in one embeddable website widget. It helps businesses turn more website visitors into qualified conversations by answering questions instantly, surfacing the right information from a company’s knowledge base, and making it easy to escalate from chat to a real person when needed. Visitors can start with AI, request help, or jump into a live call without leaving the page. For teams, Glimpze provides a central dashboard to manage conversations, configure the widget, and control how and when it appears across the site. Businesses can customize the experience, use proactive outreach to engage high-intent visitors, capture visitor details, and guide people toward sales or support outcomes faster. It also supports availability-based routing, so visitors can reach the right team at the right moment.Starting Price: $80/month -
24
RunLLM
RunLLM
RunLLM delivers enterprise-ready AI support engineers that seamlessly ingest your documentation, code repositories, support tickets, and telemetry to build a unified knowledge graph and fine-tuned language models. These agents use agentic planning and tool use to analyze questions, scan logs, execute and validate code, resolve tickets, update docs, and proactively follow up, while exception-based workflows route only complex cases for human review. Customizable agents let you define distinct tones and behaviors, and multi-LLM orchestration ensures rigorously validated answers. Integrations across Slack, Zendesk, Docs, and more make deployment instantaneous, defining ROI in minutes by deflecting up to 99 % of inquiries, slashing mean time to resolution, and scaling support without adding headcount. With real-time dashboards, continuous insights into user environments, and seamless ingest-train-deploy workflows, RunLLM transforms support into an automated, high-accuracy experience. -
25
HighEngage
HighEngage
HighEngage is an AI customer service platform that helps businesses deliver instant support, answer customer questions 24/7, and reduce support workload. Instead of making customers wait for a response, HighEngage helps teams provide fast, accurate answers using AI trained on their website, documents, FAQs, and business knowledge. Setup takes just minutes, requires no coding, and can be embedded on any website or web application. When AI can't resolve an issue, conversations can be handed over to a human agent, converted into support tickets, or used to capture leads for follow-up. Designed for growing businesses and support teams, HighEngage helps improve response times, increase customer satisfaction, reduce repetitive inquiries, and turn more website visitors into customers.Starting Price: $15/month -
26
ClerkChat
ClerkChat
ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site. The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context. Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.Starting Price: $49/month -
27
Bublly
Fabrainz India Private Limited
Bublly is an AI customer support platform for SMBs, startups, and D2C brands. It unifies email, live chat, and WhatsApp Business conversations in one inbox with full customer history. Every plan includes Bub AI — twelve specialized AI agents that route and classify tickets, answer FAQs from your knowledge base, translate across 25+ languages, and summarize long conversations. Built in: ticket management with kanban boards and SLA tracking, a customer-facing knowledge base, lightweight CRM, an embeddable chat widget, workflow automation, and analytics. Flat pricing from $9/month with a 14-day free trial, unlimited agents on Starter plans and above, and AI included on every tier rather than metered per resolution. Instagram DM and Facebook Messenger channels are rolling out next. Built by Fabrainz in Coimbatore, India, for lean support teams everywhere — especially in markets where WhatsApp is the primary customer channel.Starting Price: $9/month -
28
Superbar
Superbar
Superbar is an AI-powered sales assistant for websites that helps businesses engage visitors and increase conversions. The platform learns a company’s products, services, content, and brand voice so it can answer questions and guide users toward the right next step. Superbar detects hesitation, exit intent, and slow browsing behavior, then starts helpful conversations at key moments. It can recommend products, qualify leads, serve smart calls to action, and route high-intent visitors to the right team member. The platform is designed for ecommerce, B2B services, SaaS, travel, hospitality, retail, and other conversion-focused websites. Superbar helps businesses turn unanswered visitor questions into sales, signups, demos, and revenue opportunities. -
29
UserHorn
UserHorn
Our Website Ticketing System and the best organization of knowledge about the company products and services can give tremendous results. The task is to organize the knowledge base and its accessibility for all employees of the company and customers. Customer Support Ticket System platform UserHorn using the "Knowledge Base" module will allow you to make a valuable business asset - a knowledge base - from topics in the community. It supports self-service of clients and helps visitors to quickly and conveniently find answers to interesting questions thanks to a clear structure of the database and the function "Smart search", which automatically searches for similar requests and answers when creating a new request. We are trying to make the best online support service and hope it will help grow your business. Do not overload the page, because answers appear instantly as in a chat. Change the support portal address to your own.Starting Price: $13 per month -
30
Sierra
Sierra.ai
Enable your customers to get answers, solve problems, and take action through a natural, conversational experience. Deploy an AI agent that is always available, empathetic, and aligned to your brand tone and voice. Help customers with even their most complex issues, whether making an exchange or updating a subscription. Respond swiftly to changes in your business, and harness analytics and reporting to continuously improve the customer experience. Sierra’s conversational AI platform enables your company to build an AI agent that is personalized to your business and customers. Imbue your agent with your company’s identity, policies, processes, and knowledge, ensuring your agent represents the best of your business. Set goals to guide your agent to the right solutions, and set guardrails to ensure they stay on-point and aligned with your policies. Conversational AI isn’t just about answering questions and with Sierra, your AI agent can take action. -
31
Sentrup
Sentrup
Sentrup is an AI-powered customer support platform designed to automate conversations, schedule meetings, and resolve tickets instantly—all without hallucinations. Unlike legacy rules-based bots, Sentrup uses advanced Vector-Search RAG (Retrieval-Augmented Generation) to index a company's custom knowledge (websites, PDFs, wikis) to provide highly accurate, grounded answers. Zero Hallucinations: Grounded replies generated using our advanced vector database. Custom API Actions: The AI can execute backend actions (e.g., reset passwords, check order status) directly in the chat. Native Calendar Integration: Integrates with Google Calendar and Outlook to automatically book sales demos or support calls directly within the chat interface. Seamless Human Escalation: Automatically detects complex issues and routes them to live support agents with the complete transcript history.Starting Price: $29/month/user -
32
Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
33
Unclench
Unclench.ai
Unclench.ai combines AI-assisted prospect discovery with website customer support in one web-based workspace. Lead Finder uses a business website or documents to shape an ideal customer profile, find matching prospects, explain why they fit, and draft a personalized first email for the user to review and send. A workspace tracks lead stages, notes, and customer conversations. The Support Agent answers visitors using the business’s website, documents, and help-center content; it can identify buying interest, capture inbound leads, and hand conversations to a person when needed. Prospects and support conversations can remain linked as relationships develop. Plans include monthly lead and AI-reply allowances and team seats. A seven-day trial is available without a credit card. The service is intended for founders and lean teams managing sales and customer support.Starting Price: $19/month -
34
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
35
Swiftsell AI
Swiftsell AI
Swiftsell AI is an enterprise AI agent platform that enables businesses to automate customer engagement through WhatsApp AI Agents, Voice AI Agents and omnichannel conversational AI. Companies can deploy AI agents to answer customer questions, qualify leads, schedule appointments, capture information and execute business workflows using integrations with CRMs and internal systems. The platform includes a no-code automation builder, AI knowledge base, API integrations and real-time analytics, making it easy to build intelligent customer journeys without engineering effort. Swiftsell AI supports businesses in healthcare, financial services, education and other customer-centric industries looking to scale customer acquisition and support. Whether you need an AI sales agent, AI customer support agent or voice assistant, Swiftsell AI helps businesses deliver faster responses, improve customer satisfaction and increase conversions while reducing operational costs.Starting Price: $99/month -
36
T-NEX Chatbot
T-NEX
T-NEX Chatbot is a company knowledge assistant tailored to answer recurring questions from approved business content. It can retrieve maintained answers and show their recorded source references, or add a separately scoped retrieval-augmented generation (RAG) function that composes responses from relevant document passages. The solution can include an interface for authorised staff to create, edit and categorise knowledge entries, with source documents and ownership maintained alongside answers. It is designed for internal employee questions or defined customer-service information, such as work instructions, internal processes and service offerings. Project setup can define content permissions, treatment of unanswered questions, human handover, and evaluation against a question set before expanding sources or users. The language model is optional; data, access and conversation handling are tailored to the use case. -
37
AiRep24
AiRep24
AiRep24 is an AI sales and customer-support platform for websites and Shopify stores. It scans approved website pages and product information into a structured knowledge base, then answers visitor questions in multiple languages by text or voice. The assistant can guide product discovery, compare options, surface relevant links and calls to action, remember permitted visitor context, and hand complex conversations to human operators through Telegram. Businesses manage websites, knowledge, conversations, visitor activity, assistant behavior, appearance, integrations, and billing from one web console. A lightweight embeddable widget brings the assistant to any website, while the Shopify app adds native catalog-aware product recommendations and commerce workflows.Starting Price: $19/month -
38
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
39
Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an AI-powered customer service automation platform that enables businesses to provide conversational support through voice and digital messaging channels. The platform uses agentic AI and natural language understanding to answer customer questions, resolve complex requests, and perform tasks across connected business systems. Organizations can deploy AI voice agents, chat agents, and automated receptionists to manage customer inquiries, route calls, and provide self-service assistance. Its AI Studio provides low-code tools for configuring agent behavior, creating workflows, connecting knowledge bases, and integrating external applications. Zoom Virtual Agent also supports multilingual conversations, personalized responses, appointment scheduling, and seamless transfers to human representatives with conversation context. -
40
HelpSite
HelpSite
Hosted knowledge base software to create a public or private knowledge base. Create an awesome support center. Generate a beautiful FAQ & help site in minutes. Your users deserve it. HelpSite gives you… A support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast. A smart contact form that auto-suggests articles as someone types their message. Users get their questions answered faster and support agents save time. A super easy-to-use admin interface to create knowledge base articles with ease. Populate your help site with answers to common questions and other helpful information. Our hosted knowledge base software takes care of the rest.Starting Price: $14.99/month -
41
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
42
Aide
Aide
Aide is an AI-powered customer service platform designed to automate and enhance support workflows across various channels. Using generative AI models, Aide automatically classifies customer inquiries, drafts responses, and creates workflows to handle repetitive tasks. It provides real-time assistance to support agents by suggesting replies, automating common inquiries through bots, and offering relevant guidance based on previous tickets. Aide also features smart tagging to ensure accurate categorization and helps agents maintain consistency by centralizing standard operating procedures in one accessible location. Additionally, it supports chatbots capable of answering questions independently and seamlessly handing off complex issues to human agents. The platform integrates with popular helpdesk tools like Zendesk and Front, ensuring smooth deployment. Aide's automation reduces response times, increases agent efficiency, and improves overall customer experience.Starting Price: $300 per month -
43
ChatBouncer
ChatBouncer (ZynVoss LLC)
ChatBouncer is a website chat widget intended for businesses that want to answer visitor questions using information about their services. The vendor says users can provide website details such as hours, prices, services and FAQs, then add the widget to a site with a script tag. It describes support for WordPress, Shopify, Wix, Squarespace and other HTML sites, with options to match a site's brand color and display on phones. According to the vendor, the chatbot responds using saved business information and can collect a visitor's contact details and forward unanswered questions to the business. The service is also described as applying checks to incoming messages, including limits intended to reduce spam, abuse and excessive use. The vendor lists Slack and Zapier among Pro plan features, with document uploads and additional team seats on higher plans.Starting Price: $29/month -
44
AnswerWise
Oxynus Technologies
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.Starting Price: $99 per month -
45
OpenText Service Management Aviator
OpenText
OpenText Service Management Aviator is a trusted, context-aware AI solution for IT service management (ITSM) and enterprise service management (ESM), grounded in an organization’s own knowledge, policies, procedures, and documentation. It helps employees find answers faster, improves service desk productivity, and scales service operations while maintaining governance and AI sovereignty. AI-assisted self-service lets users answer how-to questions, submit service requests, and complete guided automation across departments such as IT and HR. Service desk agents receive contextual information about incoming tickets, including AI-generated summaries and suggested solutions. Aviator can turn resolved tickets into knowledge articles with generated summaries, tags, and categorization, helping organizations expand self-service content. It also supports intelligent routing, solution recommendations, autonomous fulfillment, and knowledge creation. -
46
Tohju
Tohju
Boost sales with our AI-powered WooCommerce chatbot: automate support, increase engagement! Automated Customer Support Tohju's AI Chatbot provides 24/7 customer support, answering common queries instantly and accurately. This ensures your customers receive timely assistance, even outside business hours, reducing cart abandonment and increasing satisfaction. Upload documents and your chat bot will answer questions from them. Personalized Shopping Experience The chatbot leverages AI Agents to offer personalized product recommendations based on user behavior and preferences. This not only enhances the shopping experience but also drives higher conversion rates and average order values. Easy Setup, No Coding Required. Easily integrate Tohju's AI Chatbot with your existing WooCommerce store without any coding knowledge. The setup is quick and hassle-free, allowing you to start benefiting from AI-driven interactions immediately.Starting Price: $1 -
47
CoSupport AI
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings. Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.Starting Price: $99/month -
48
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
49
WebAgent
WebAgent.ai
WebAgent.ai offers a no-code platform for creating custom AI-powered chatbots, enhancing website customer support and engagement. Users can train chatbots with uploaded documents or website content data, ensuring accurate responses to unique queries. The platform allows for appearance customization to align with company branding. Chatbots can be programmed with specific instructions to tailor interactions for customer support, sales, or onboarding. Conversations are stored for insights, aiding in refining strategies and product development. Additionally, the chatbot facilitates lead generation by collecting contact info and providing conversation context. WebAgent can also function as an internal knowledge base, streamlining access to company information.Starting Price: $29/month -
50
Verint CX Automation
Verint
Verint CX Automation is an AI-powered customer-experience automation platform that helps contact centers and enterprises automate workflows across multiple customer touchpoints, including website chat, IVR/phone routing, email, social media, and post-interaction follow-ups, in order to elevate customer experience while reducing costs. It uses “bots” and conversational AI to augment human agents, handling routine or repetitive tasks (like answering FAQs, routing calls, summarizing interactions, generating post-call summaries, or managing feedback), thereby freeing up human staff for more complex issues. Its open, modular architecture lets organizations deploy only the capabilities they need, seamlessly integrating with existing contact-center infrastructure or CRM systems without requiring a full overhaul. Verint CX Automation also offers real-time data collection, analytics, and insight generation, enabling companies to monitor customer interactions.