Audience

Businesses searching for a solution to improve their services and increase sales

About UserHorn

Our Website Ticketing System and the best organization of knowledge about the company products and services can give tremendous results. The task is to organize the knowledge base and its accessibility for all employees of the company and customers. Customer Support Ticket System platform UserHorn using the "Knowledge Base" module will allow you to make a valuable business asset - a knowledge base - from topics in the community. It supports self-service of clients and helps visitors to quickly and conveniently find answers to interesting questions thanks to a clear structure of the database and the function "Smart search", which automatically searches for similar requests and answers when creating a new request. We are trying to make the best online support service and hope it will help grow your business. Do not overload the page, because answers appear instantly as in a chat. Change the support portal address to your own.

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Pricing

Starting Price:
$13 per month

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

UserHorn
Founded: 2017
Czech Republic
userhorn.com

Videos and Screen Captures

UserHorn Screenshot 1
UserHorn Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

UserHorn Frequently Asked Questions

Q: What kinds of users and organization types does UserHorn work with?
Q: What languages does UserHorn support in their product?
Q: What kind of support options does UserHorn offer?
Q: What type of training does UserHorn provide?
Q: How much does UserHorn cost?

UserHorn Product Features

Help Desk

Multi-Channel Communication
Real-time Chat
Self Service Portal
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management