Audience
Businesses searching for a solution to improve their services and increase sales
About UserHorn
Our Website Ticketing System and the best organization of knowledge about the company products and services can give tremendous results. The task is to organize the knowledge base and its accessibility for all employees of the company and customers. Customer Support Ticket System platform UserHorn using the "Knowledge Base" module will allow you to make a valuable business asset - a knowledge base - from topics in the community. It supports self-service of clients and helps visitors to quickly and conveniently find answers to interesting questions thanks to a clear structure of the database and the function "Smart search", which automatically searches for similar requests and answers when creating a new request. We are trying to make the best online support service and hope it will help grow your business. Do not overload the page, because answers appear instantly as in a chat. Change the support portal address to your own.
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With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
Learn more
Pricing
Starting Price:
$13 per month
Integrations
No integrations listed.
Company Information
UserHorn
Founded: 2017
Czech Republic
userhorn.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
UserHorn Product Features
Help Desk
Multi-Channel Communication
Real-time Chat
Self Service Portal
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Service Level Agreement (SLA) Management
Ticket Management
