Audience
Businesses searching for a solution to improve their services and increase sales
About UserHorn
Our Website Ticketing System and the best organization of knowledge about the company products and services can give tremendous results. The task is to organize the knowledge base and its accessibility for all employees of the company and customers. Customer Support Ticket System platform UserHorn using the "Knowledge Base" module will allow you to make a valuable business asset - a knowledge base - from topics in the community. It supports self-service of clients and helps visitors to quickly and conveniently find answers to interesting questions thanks to a clear structure of the database and the function "Smart search", which automatically searches for similar requests and answers when creating a new request. We are trying to make the best online support service and hope it will help grow your business. Do not overload the page, because answers appear instantly as in a chat. Change the support portal address to your own.
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Pricing
Starting Price:
$13 per month
Integrations
No integrations listed.
Company Information
UserHorn
Founded: 2017
Czech Republic
userhorn.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
UserHorn Product Features
Help Desk
Multi-Channel Communication
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
