Audience
For Brazilian companies looking for a cloud-based help desk and service solution
About TomTicket
TomTicket is an online platform that allows your company to organize the so - called support (help desk) and online service with your customers in one place. TomTicket is a Help Desk and Online Service system to help improve your customer service flow. With it, your customers and staff will be able to open support calls, send attachments for answers, chat in an online chat, have their own knowledge base for your company and much more.
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Pricing
Starting Price:
$2.68 per user, per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
TomTicket
Founded: 2013
Brazil
www.tomticket.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
TomTicket Frequently Asked Questions
TomTicket Product Features
Help Desk
Document Storage
Knowledge Base
Ticket Management
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management