SurveyTown Alternatives

Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.

Supportbench is a powerful customer service management tool that helps you deliver exceptional customer support. We are razor focused in helping teams that have to support other businesses (B2B) in helping to manage all of the complexities that arise when supporting these high volume environments. Supportbench provides enterprise-level tools that allow mid-sized businesses to help retain more customers, automate more, while saving costs. Features include customizable surveys including NPS and CSAT, seamless integrations to CRMs like Salesforce, real time analytics, built in scheduling tools, knowledge base, support ticketing system, agent and team scorecards, customer success health scoring, adaptive response times and much more. Our reviews SAY IT ALL ..🎤.

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

Enterprise survey software with users in 150 countries. Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,.. Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes. After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization. Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...

SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys. SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF. With SurveyOL, you can make better decisions.

Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0). Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service. - Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide - Increase your survey response rates by 200% - See your data in your CRM and set triggers based on it - Get 3x more feedback without sending more emails - Customize both the look and content of your surveys - Set goals, track KPIs, generate reports and more...

SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.

Simplesat is the fun and easy way to collect CSAT (Customer Satisfaction), CES (Customer Effort Score), and NPS (Net Promoter Score) feedback. Collect customer satisfaction directly through ConnectWise, Zendesk, Autotask, Salesforce, Intercom, Freshdesk, HubSpot, or any other helpdesk. You can also add and send the customer survey on your email signature, or send it directly from Simplesat. All your feedback ends up in one place - making it easy to analyze and take action!

The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.

Ask Inline automates the hard parts of collecting feedback: building surveys, segmenting customers and finding insights. Stop feeling bad about the data you're ignoring, we deliver actionable insights to you. Automatically collect feedback from all customers, allowing you to keep a finger on the pulse of customer sentiment as it develops over time. Email-based surveys are ideal for transactional follow-up after support or customer success phone calls, purchases or deliveries. Serve your customers better by monitoring the heartbeat of your service operations. Classic & embeddable, these surveys allow you to perform NPS®, CSAT or custom surveys anywhere. Whether it's on the last screen of an e-commerce checkout process or on a kiosk at your next conference, Ask Inline can help. Your first survey is minutes away. Install in seconds or upload a list. Ensure users aren't over-surveyed with intelligent sampling and filtering.

NPS Software designed for your business. Send a single question Net Promoter Score® survey and start collecting, analyzing and acting on the received customer feedback. Our automated survey platform will help you acquire higher response rates, actionable customer feedback and maximum business growth. Run multiple campaigns to survey different audience segments based on pre-defined schedules or events triggered in another app. Combine email and in-app templates to reach your customers on the channels they're most likely to engage with your surveys. Customize the survey templates’ styling and language, and personalize the follow-up question based on the provided feedback. Ensure a greater response rate by using your domain, A/B testing subject lines and having your audience checked for deliverability. View all the surveys that were sent to your audience and keep track of the ones scheduled for delivery. Easily automate various processes and create custom scenarios by using workflows.

Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions​ during surveys. Choose from different question types ​like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey​.

SatisMeter identifies unhappy customers in your web and mobile apps, or via email. SatisMeter is a revolutionary multi-channel platform which improves customer retention by collecting in-app feedback using the Net Promoter System (NPS), Customer Effort Score (CES) or CSAT. It is a must-have tool for mobile and web app owners and developers, growth hackers and marketers. Thanks to an unobtrusive and lightweight survey pop-up, the average response rate is as high as 35%. The typical use is reaching out to unhappy customers, preventing churn, leveraging the power of customer advocates and validating product priorities. Installing the survey to an existing application takes only a few clicks via Segment.com or a few lines of code. All the targeting is handled by us.

hexa is a customer experience management platform to gather feedback about your customer's experience with your business. Automated survey creation will ask the right questions to reflect your business needs. Consult your customer feedback via dashboard, reports and trend graphs. Understand what’s working, what’s changing and what needs work in plain English. Get real-time alerts to manage unhappy customers and increase satisfaction. Get real-time notifications on your mobile device if a client is unsatisfied. Take action and turn a bad experience into a good one!

NPS® by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam will automatically survey your customers and create reports based on their scores and responses. We keep track of who was surveyed and make sure your customers are heard. FanExam uses NPS to ask your visitors the right question at the right time – when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 – in a systematic manner.

Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to

Sibyl Surveys by Signet Research Pulse alerts you to ‘at risk’ customers who may need your attention and gives you the tools to collect critical insight that will help you retain and expand your clientele, optimize your products/services, and maximize the utility of your resources. Different survey campaigns with different goals, products, events, or customer touch points. Unlimited custom filtering of your respondents and their feedback. Segment your client list by any custom variables you choose. Track and Analyze your Quantitative and Qualitative survey data over time using custom filters such as customer attributes, dates, account managers, products, renewal dates, etc. Manage who you are sharing your survey data with, throughout your organization. With the ability to segment your audience into well-defined groups using our custom data filters, you can select the right members of your audience to reach out to for product development/R&D surveys, target relevant marketing material.

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.

Refiner is a customer survey tool built specifically for SaaS, eCommerce and Membership sites. Ask your users any question while they are using your product with our beautiful & simple survey widgets - on brand and perfectly timed. Refiner integrates into your existing marketing & sales stacks seamlessly. Our integrations allow you to sync survey responses to the tools you already use in real time. Your CRM, email marketing automation platform, your backend API or good old Excel. Refiner helps you to understand who your users really are, what they need and how you can help them achieve their goals. Get started for free today and increase conversion & retention rates with better customer data.

Proactive customer experience management to predict churn and uncover dissatisfaction for proactive intervention. Cliezen is a real-time B2B client experience and satisfaction measurement software. We deliver short dynamic feedback forms to your clients, empowering management with deeper insights into their wants, needs, and experiences. Harness Cliezen to drive client satisfaction, enhance business performance, and boost profitability. Assessing customer satisfaction and experience is crucial for sustaining and growing your company's repeat business. Cliezen excels at identifying satisfaction levels, pinpointing dissatisfaction causes, and recommending ways to enhance the customer experience. Our AI engine selects from 350+ academically validated questions, adjusting to diverse industries, respondent roles, and unique B2B relationship aspects and administers the surveys automatically. With Cliezen you automate the process and receive real-time feedback throughout the year.

The experience your clients have every time they come into contact with your organization, especially during "moments of truth", nourishes the feeling they have for you. Active listening at all stages of the customer journey paves the way to a deep understanding of your customers' needs and an unparalleled ability to react. Without a doubt, measuring the customer experience is the first pillar in implementing successful business strategies. It is common knowledge that a loyal customer is first and foremost a satisfied customer. We help organizations at all stages of project implementation, from design to the interpretation of results. Complete design of customer survey methodology or customer voice program. Ongoing data collection from the target audience. Designing reports and dashboards to support action at all levels of the organization. Implementation of a feedback loop strategy/post-survey follow-up with clients (strategy design, manager training, etc.)

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today.

Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design).

The Feedback Revolution. Curious to know what your clients think? Keep an eye on their feedback. Use qrite to stay in control. Turn feedback into data. Always ask the right questions at the right time! Your customers scan a unique QR-code printed on packaging, a sticker or placed in the room. They're led to a survey containing only relevant questions, specific to them, the product/service and/ or location. Any feedback given is instantly visible in your online dashboard. Better customer satisfaction surveys build perfect questionnaires. Connect the questions to place, product / service and time to give your customers a survey that's always relevant. Easily adapt entire surveys at any time, without having to reprint any QR-codes. It's up to you. Rich, real-time data. The dashboard shows more than just individual feedback. It highlights actionable feedback and shows key statistics for each survey.

Actionable insights to grow your business. Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results. Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to! Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.

SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business. SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started. Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations. Take us for a trial run - start gathering feedback now with a free trial.

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences

At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization.

Customizable online community platform to connect, engage, and retain users. Bettermode is a cloud-based online community software empowering the new generation of branded communities. Enable your users to discuss and connect under your brand. Users can write articles, ask questions, submit answers, create polls, upvote, comment, and share multiple types of content. Leverage our highly modular community platform, native integrations, widgets, and API to create thriving customer communities. Enjoy the flexibility of premade templates to visually build your unique community. Fully adaptable to your brand guidelines and navigation structure of the primary site or product. Embeddable widgets to add community experience in the customer journey. Extensive API and app store with 20+ Integrations with leading third-party apps (including Zapier).

Send Net Promoter Score (NPS) surveys to customers and collect feedback with Promoter Ninja for NPS, an NPS email survey platform. Promoter Ninja for NPS enables users to create segmented analysis with just one interaction. Promoter Ninja for NPS enables users to send NPS surveys in multiple languages.

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.

When advanced AI chatbots join forces with live agents, productivity hits warp speed. Put smarter chatbots and virtual agents to work for you. It’s hard to decipher the reality from the hype around AI chatbots. There are demos galore of so-called conversational bots, but replicating those for your business typically requires a whole lot of data scientists and scripted responses. No thanks. Our web chatbots are built for conversations from day one. Genesys DX (formerly Bold360) utilizes patented Natural Language Understanding to have real conversations with customers, where and when they want. With our online AI chat, you get full visibility into how the technology is analyzing input to arrive at resolutions, so you can tweak or optimize. There are an ever-growing number of digital channels, leading to inconsistent and poorly managed experiences that leave customers disappointed. Genesys DX delivers consistent AI-powered experiences across automated chat, email, social, SMS, and more.

involve.me is a drag & drop interactive content builder for every step of your funnel. Marketers, entrepreneurs and publishers use involve.me to create engaging quizzes, surveys, calculators or lead capture forms and landing pages. involve.me content can also collect payments with PayPal and Stripe. Some of involve.me's most popular features include: - Partial Submissions to recover lost leads & gather more data - Hidden Fields to personalize content for existing contacts - Answer Piping to pull text from answers into page content - Logic Jump to skip irrelevant questions or steps - Multiple Outcomes to use custom redirects - Engagement Analytics to diagnose and fix your content.

Who likes to take a survey? No one. Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products. Innovative forms: Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement. Get more responses: Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion. Empower your data: Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis. A collaborative platform to infuse actions: Assign feedback in your teams, engage your participants, export your data and run

Intouch Insight's powerful customer experience management (CEM) software helps brands drive business improvements through better experiences. Intouch makes it easy to collect, analyze, and action customer feedback from any source, including surveys, email, SMS, social media, online reviews, call center and more. 100s of integrations seamlessly combine feedback with data from any source, like CRM, POS, IoT sensors, mystery shopping, and more to provide a complete view of customer experience and business performance. The platform features unlimited role-based dashboards and a robust, AI-powered reporting engine with predictive analytics. The platform includes automated case management tools for responding to feedback and closing the loop with customers. Leveraging the platform's patent-pending technology, businesses can create an Action Campaign™ to drive action in the frontlines, make proactive improvements to CX, and measure the impact actions have on business metrics.

Collect insightful Feedback. Build Better Products. FeedMonkey is the most efficient way to collect feedback, While iterating and building User-Centered Products. How it Works. Register with your Google account to begin collecting feedback to help your business grow! Customize. Select from our list of feedback Widgets; Poll, Survey or Basic feedback form, and proceed to customizing your widget to suit your taste! Install and start getting insightful feedback from customers, to help you build better products. It's that simple. Multiple Widgets, Your Choice! Select your preferred mode of collecting feedback from Users! Feedback Widget. Comes in good for quick responses or getting insights about whatsoever feature that's launched. Comes with three templates and fully Customizible experience to help you collect better user feedback. Features. A Whole list of stuff to help you get better feedback.

RepuGen is an all in one reputation and review management software for doctors, hospitals, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.

Create a customized feedback app to collect feedback and survey from the customer, patient and employees. Choose the best feedback form and templates available. Use this feedback software as Android or iOS based feedback app. FellaFeeds is a multi-feature feedback app which supports various devices and lets you collect feedback on Kiosks, iPhone, iPad, Android Tablets and Phones. It collects feedback through online survey links and embeds surveys. It also assists in creating Email Survey and SMS Survey which can be sent via APIs. Fellafeeds enables you to send a survey with the NPS question and subsequently receive instant NPS score update on the dashboard with a detailed NPS and CSAT report Use. Customer Satisfaction Score (CSAT) is a very straightforward method to measures customer satisfaction with a business, purchase, or interaction. FellaFeeds offers completely customizable surveys using Matrix, Emoticons, Sliders and more.

A few minutes after a customer experience (service, meeting, installation completed, etc.), quickly gage the customer's satisfaction level. The satisfaction ratings most used by companies around the world. Evaluating your employees has never been easier. Simplify your work and make decisions based on real facts. All your Google reviews are centralized in one place to make your work easier. You will be able to easily see and respond to your customers, directly on InputKit. Customer's feedback is accessible, with a summary of the situation and the client's contact information.

Make your product reviews come alive with video/text feedback from actual, authentic customers. Define your survey metadata ie., type of questionnaire, options such as is video/text mandatory etc. Once you describe what product you want to review, send as many invites as you want to your user base. Once you get your required number of responses, finalize them to create one video for each reviewer or the whole survey as per your need. Video surveys helps you in understanding your customers more compared to regular text surveys. We segregate positive and negative responses based on sentiment analysis. Users can respond to your survey with our app as well as web app without any compatibility issues. We've designed our services to be secure from the very start without allowing any un authorization.

Survicate is an effortless survey software for getting continuous customer insights at scale. - Run customized surveys via email, link, website, in-product, or mobile apps - Connect with tools through native integrations - Collaborate with teammates - Get insights from customers at all stages of the user journey - Automate feedback collection and track metrics - Analyze and act on feedback to improve satisfaction, reduce churn, build better products, and develop effective marketing strategies

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.

In a world of paid ads and endless spam, you deserve to see authentic experiences from real customers. SureCritic is your trusted, verified review platform where you can find businesses you rely on. SureCritic collects diverse, unbiased feedback by asking all customers about their service. We want to hear from everyone, because your experience matters. All reviews play a part in your decision-making process and we think it's important you see all sides. Reviews are never removed, so you get it all, the good, the bad, and the ugly. Businesses hate when you walk away unhappy. Our patented concern resolution technology, ReScore motivates businesses to reach out and address any irritations after a bad experience. Review requests are sent from the business' point-of-sale system to ensure each review is from an actual customer, not a bot.

Leverage the power of the crowd to turn your website into a social destination with Khoros Community (formerly Lithium Communities.) A leading online community and customer engagement platform, Khoros Community helps businesses create outstanding digital customer experiences. The platform provides a variety of tools to help businesses increase customer satisfaction and retention. These include forums, blogs, groups, Q&A, tribal knowledge base, ratings and reviews, gamification, value analytics, media, contests, and so much.

Czech product for collecting, evaluating and managing customer experience. For over 11 years, it has helped companies around the world manage their customer satisfaction. It fully complies with GDPR and complies with the ISO27001 standard. Professional solutions for the customer experience, working with it and improving the products and services of companies. It takes place automatically, in the form of online inquiries. Measuring experience using kiosks located in the premises. Get experience from people you don't have contact with. Easily and very quickly reveal the experience and opinions of customers about your activities. Results usually within 14 days of entering. By recognizing a dissatisfied customer in real time , you respond before moving on to the competition. The control system ensures that all dissatisfied customers are actually dealing.