Alternatives to SmartBots
Compare SmartBots alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SmartBots in 2026. Compare features, ratings, user reviews, pricing, and more from SmartBots competitors and alternatives in order to make an informed decision for your business.
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Zendesk
Zendesk
Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. -
2
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
3
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.Starting Price: $140 per month
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4
Freshdesk
Freshworks
Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.Starting Price: $29/month/user -
5
Cognigy.AI
NiCE Cognigy
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy -
6
SmartAssist
SmartAssist
Welcome to SmartAssist, an AI personal email assistant for Microsoft Office 365 that takes email productivity to new levels. Seriously, this is promotion-worthy stuff here! Using artificial intelligence (AI) and machine-learning, SmartAssist email assistant automatically reviews your email for you and routes the important stuff to the right destination, whether a folder, a person, or another system. Read: it can help you do your work. Who wouldn’t want that? Ideal for workgroups, teams, and individuals who process high volumes of important email content, SmartAssist AI email assistant learns from your actions so it can automatically tag important emails. You can specify what happens with those emails and SmartAssist email assistant will automatically process those actions for you. Let SmartAssist email assistant do the finding and routing for you. Before long you’ll get more accomplished than you ever dreamed possible.Starting Price: $4.99 per month -
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Talla
Talla
Talla is an AI and automation platform that is transforming the way businesses deliver customer and employee support. Talla integrates with your existing systems and workflows to build machine learning models of routine tasks, answer common questions, and make every rep more productive. Drive quick resolutions with conversational support by putting your existing documents to work. Deploy AI to eliminate inefficient back and forth interactions. We are putting AI at the front lines of our support experience, so we are using Talla to field inbound support requests from customers – ideally making that the first interaction our customers have. The most surprising thing that Talla showed us was all the knowledge gaps we had between the information customers wanted and the content and answers we were writing. -
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Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
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Hoory AI
Hoory AI
Hoory is an innovative AI-powered virtual assistant designed to streamline customer communications and overcome the challenges associated with customer service. Operating 24/7 without delays, Hoory AI ensures a flawless user experience, eliminating the frustrations commonly found in customer service interactions. This advanced tool empowers businesses to create an unparalleled customer service system, enhancing efficiency and reducing costs. Hoory AI also improves the experience for support agents with its seamless communication facilitated through a shared inbox feature. By leveraging the power of conversational AI, machine learning, and natural language processing, Hoory AI opens the gateway to the future of customer service. It automates repetitive tasks, delivers instant responses, and provides personalized experiences for customers, addressing the challenges businesses face in managing customer inquiries effectively and efficiently.Starting Price: $6 per month -
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Omilia
Omilia
The Omilia Conversational Self-Service Solution is the only AI solution in the market today that can boast not 1 but at least 70 production-grade contact centers globally, brings unique advantages to enterprises looking to employ Voice/speech or Text virtual agent, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant applications are truly omnichannel as they are developed once and leveraged horizontally, providing a seamless, end-to-end conversational AI experience across channels, including IVR systems, social messengers, web chat, smart speakers, mobile app, email and SMS. One platform, one integration – all channels, all formats; same impeccable conversational experience on all of them. -
11
ShoutOUT.AI
ShoutOUT.AI
Intelligent assistant that can go beyond predefined conversational flows. Cutting edge Artificial Intelligence technologies decide the next response from the bot. Connecting to the next new channel is easy, even with voice channels. Understand your customer's intent and extract information using NLU. Don’t send your valuable data to third party services. Remain independent, deploy on-prem. Bring chatbot conversations into the real world by integrating ShoutOUT AI with yours and 3rd party APIs. Embrace this new normal of customer service. Transform the boring FAQ questions into an engaging chatbot that understand and answer sophisticated inquiries from your clients. You don’t need to be tech-savvy. Integrate an answer bot to your website in a few steps to seamlessly handle all conversations coming from multiple users at once. Get answers to the commonly asked questions on the spot. -
12
Engagely.ai
Engagely.ai
73% of customers say that customer experience plays an important role in their decision-making! A conversational AI-based bot helps you in transforming your customer experience to the next level. Engagely.ai’s conversational chatbots deliver an effective customer experience on any desired platform and in the customer’s preferred language. 2B+ WhatsApp users worldwide! Be where your customers are with Engagely’s Conversational AI Solutions. Leverage the largest messaging app to stay connected with your customers. Resolve customer queries, send important notifications, allow bill payments, or simply engage with the prospects and convert them into valuable leads. Engagely conversational phone AI bot automates customer support inbound as well as outbound calls for you, delivering a seamless performance making the conversations human-like using state-of-the-art speech recognition technology. -
13
Mochii.AI
Mochii.AI
Mochii.ai is an AI-powered assistant built to help businesses automate customer support, manage conversations, and deliver instant, personalized responses with ease. Designed for scalability and simplicity, Mochii.ai enables companies to create smart, conversational AI bots that can handle a wide range of customer inquiries without the need for human intervention. Using natural language processing and machine learning, Mochii.ai understands complex customer questions and responds appropriately, improving customer satisfaction and reducing response times. Its user-friendly platform allows businesses to customize AI conversations, ensuring that the bot aligns with the brand's tone and style. Additionally, Mochii.ai offers integrations with popular communication channels such as websites, messaging apps, and social media, allowing businesses to meet customers where they are. -
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Replicant
Replicant
Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before. -
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Heyday AI
Hootsuite
Heyday’s Conversational AI platform for retailers combines the power of AI with the human touch of your team to deliver 5-star customer experiences. Capture, engage, and convert leads 24-7 with an online sales assistant that never sleeps. Heyday personalizes your website’s customer experience by connecting to your product catalog to deliver tailored search results and recommendations, and looping in your associates only when customers are ready to buy. Heyday creates the ultimate personal shopper experience, powered by AI. Flooded with repetitive customer service requests? Heyday’s powerful Conversational AI technology provides an instant and always-on first line of support that removes time-consuming, recurring FAQs and order tracking questions from your team’s plate. That means, they can now focus their efforts on higher-value customer conversations while our chatbot takes care of the rest. -
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Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an intelligent conversational AI and chatbot solution that uses natural language processing and machine learning to accurately understand and instantly resolve issues for customers. Zoom Virtual Agent works around the clock on multiple support channels to deliver fast, personalized customer experiences, reduce call volumes and handle times for human agents, and drive significant cost savings for organizations. Zoom Virtual Agent integrates seamlessly with various CRM, chat, and contact center platforms. It shines as part of Zoom Contact Center, our video-optimized CCaaS platform that helps businesses deliver prompt, accurate, and highly personalized customer experiences. Self-Service Experience - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization Self-Service Platform - Branding - Automation - Artificial Intelligence - Integrations Responses - Customization - Control - Route To Human -
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Thankful
Thankful
Trained and tailored for your business, Thankful’s AI agent works within your existing helpdesk to effortlessly resolve large volumes of customer queries across email, chat, SMS, and in-app channels. With the ability to understand, connect, solve, personalize, and inform, Thankful’s AI agent delivers a human-like service experience with machine-like speed and expertise that’s born to scale. Thankful’s agent assist delivers AI intuition for your human support staff, saving them time and effort by collating all the relevant information and even suggesting responses and next actions. With real-time data, reports and alerts, from the voice of the customer, every customer problem becomes an opportunity for the brand to improve the customer experience. -
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Assist365
Gnani.ai
By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant Assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. With the ability to self-learn through deep learning algorithms, Assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention. -
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eGain Virtual Assistant
eGain
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat. -
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IngestAI
IngestAI
Turn your knowledge base into a ChatGPT-like context-aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. Choose your favorite app and create a bot within minutes, with no code, and no technical skills needed. Get precise AI/ChatGPT-generated answers for questions about relevant materials. Free plan up to 3 bots, 1K requests, 10K tokens, 10Mb dataset size. IngestAI enables you to quickly build and deploy ChatGPT-like bots that answer queries based on uploaded knowledge-based (technical documentation, educational program content, company knowledge base, etc). Upload your knowledge base to IngestAI, choose your messaging platform (Slack, Discord, Telegram, etc), and let OpenAI generate accurate and relevant answers about your product. We encourage our new users to fist spend 2 minutes creating their first bot (that's exactly how long it takes) on Telegram.Starting Price: $39 per month -
21
EBI.AI
EBI.AI
You’ll be relieved to hear you don’t have to spend the next six years building an AI assistant from scratch, blocking your progress in other areas. But you also don’t have to accept a basic bot with templated answers that are copied and pasted from some other business. With our platform, you get your own fully branded AI assistant that’s ready to go live straight away, able to answer 85% of the most common queries you get in your industry, you choose which ones to go live with. You’ll free up bags of time for your team in their working day, giving you the freedom to move forward and create new and exciting features for your AI assistant that are unique to your enterprise, ready to interact with tens of thousands of customers all at once, 24/7 using conversational AI. The deeper you swim in your own Reef dashboard, the more you discover, and so do we because we’re with you all the way, managing all the technology for you to constantly improve and better your AI over time. -
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alphachat
alphachat
Serve more customers automatically. Your SaaS business FAQs are handled by the AI bot. Your customer service agents have to work less. Increase deflection rate in messaging channels. Agents can focus on sales and complex issues. Bot gives accurate answers to customers. No need to repeat when transferred to agents. Conversational bot with NLU and intent detection. Enterprise grade with top SaaS-specific templates. Build bot in one language, automatically knows all. AI suggests improvement into your training data. Share bot with colleagues via ready-made URL. AlphaOS for writing custom code into bot actions. Bot authenticates users via your standard log-in.Starting Price: €399 per month -
23
AskSid
AskSid.ai
Meaningful consumer conversations, unique insights, and conversions. As a digital shopping assistant for retail brands, I do it all. With SID’s revolutionary AI solution stack for retail, driven by intelligence in every consumer conversation, we not only help you sell more, but sell better and faster. A digital shopping assistant that takes complex consumer questions and provides effective solutions in a short turnaround time, unheard of in the industry. Our digital shopping assistant picks up on consumer clues from conversational data to tap into their evolving needs, which helps generate new business ideas. With SID’s digital shopping assistant backed by verticalized retail intelligence, all consumer questions are dealt with in real-time, leading to reduced call volumes. -
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Solvvy
Solvvy
Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows. -
25
Netomi
Netomi
Automatically resolve customer service inquiries at the industry’s highest rate over messaging, chat, email and voice. Seamlessly manage unlimited and unanticipated spikes in ticket volume. Our AI has no limits, and can simultaneously resolve an infinite number of tickets. The best AI chatbots see beyond phrasing and into the underlying intent to understand what your customers are saying – no matter how they ask. Just like a human, we tailor the conversation to the individual customer and their current context. The result is meaningful, on-brand interactions that actually resolve issues. Deliver exceptional support, on any channel Scale out AI chatbots across email, chat and messaging. No matter where your customers are, you can provide effortless and meaningful resolutions. Sit back and watch customer satisfaction soar. It’s incredibly easy to get started. Let our experienced customer success team guide you along the way. -
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Amelia
SoundHound AI
As the market-leading Digital Employee and Conversational AI solution, Amelia delivers the best elements of human interaction – conversation, expression, emotion and understanding – to user experiences every day, driving deeper connections and greater business value. Powered by Amelia, the Digital Employee Builder enables companies to design custom-made, no-code Conversational AI at scale for a variety of use cases, accelerating deployment speed and time-to-value. Amelia's brain uses episodic memory, process memory, intent recognition and emotional intelligence to respond to complex queries, process transactions and deliver personalized customer service. It's why she's the industry's Most Human AI™. Amelia stores facts, concepts, and the associations between them in her semantic memory. From standard operating procedures (SOPs) to policy documents, she can be trained to apply them to conversations. -
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Jenie
Sensiple
Getting you ready for future CX challenges with Intelligent chatbots. The quality of your brand's customer conversations can make or break your brand. So, it's important that you give every single conversation the attention it deserves. And what better way to do it than enhancing it with the unlimited potential of Artificial Intelligence. At Sensiple, we are keenly aware that Conversational AI is pivotal for providing personalized, proactive, and perceptive conversations that delight customers. Our Intelligent Chatbot, Jenie is our strong effort to bring together technology, people, processes, information, and service in a smooth conversational experience, where every customer and employee's voice is heard and responded to. Powered by natural language processing and multi-lingual capabilities, Jenie can be your tireless, round-the-clock customer support touchpoint with the near-human conversational capability to understand the contexts of your users’ queries. -
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Kasisto KAI
Kasisto
KAI is trained and ready to host the humanizing experiences today’s customers demand, while intuitively opening doors to deeper customer engagements. From simple retail transactions to the complex demands of corporate banks and wealth management, your customers want instant, intelligent answers to their questions. To provide this experience you need a digital platform that is robust enough to reason and smart enough to delight. And one that is extensible enough to meet your business needs. KAI helps you deliver. Unlike other conversational AI vendors, KAI comes pre-packaged with the financial skills and knowledge to create informed and effective conversations. And unlike chatbot vendors, KAI delivers truly humanizing experiences. KAI is a Digital Experience platform that allows companies to create branded intelligent digital assistants that deliver personalized, intelligent experiences across multiple channels. -
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Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
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Superseek
Superseek
Superseek helps businesses create custom ChatGPT-powered AI assistants that can be added to their website to instantly resolve customer queries. Turn your website and support content into a conversational AI agent that knows your product or service, provides human-like answers, and is always available. Seamlessly transfer conversations that need a human in the loop to your current live chat tool or use routing buttons to guide customers to the appropriate link or message. Adjust instructions, AI model, bot role, personality, and branding to align perfectly with your business. Automatic content syncs, answer guardrails, and answer corrections ensure accurate and up-to-date answers every time. With Superseek, businesses can enhance customer service with AI without disrupting their existing tools and workflows.Starting Price: $19/month -
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AiChat
AiChat
AiChat offers a suite of A.I-powered software for marketing, sales and customer service across multiple chat channels. Create a support environment that allows for automated conversations, human and A.I collaboration, as well as a 360 view of the customer that enables you to build better relationships with your customers. Provide 1:1 personal conversations with our easy-to-use design, personalization and automation tools. From smart segments to personalized customer journeys, our solution has all the features you need to boost marketing KPIs. Deliver a personalized shopping experience with an automated virtual sales assistant, understand your customer's preferences and maximize revenue with journey-aware product recommendations across multiple chat channels. Provide online visitors with automated instant responses to commonly asked questions, educate them about your products and services 24/7 and even gamify the chat experience to acquire more prospects. -
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EliseAI
EliseAI
The most advanced AI for your property. Our versatile, advanced AI assistant automatically answers emails, texts, and phone calls immediately. With Elise on your team, you'll never miss a prospect or a follow-up. We've helped over 150 top property management companies transform their business and build more efficient teams. Whether you’re an owner or a manager, Elise is designed to help you achieve your business goals, convert more leads, and increase productivity. Elise manages communication across multiple channels and automatically answers all prospect questions and requests. Whether prospects are reaching out via email, a contact form, or web chat, Elise responds automatically with accurate answers. Connect Elise to a mobile number of your choice, and your AI assistant can reply to text messages from prospects — with language specifically styled for mobile messaging. -
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ChatFlex
ChatFlex
ChatFlex is a chatbot powered by ChatGPT, available on WhatsApp. Designed to revolutionize your communication experience on WhatsApp. With its cutting-edge capabilities, ChatFlex brings a new level of convenience, productivity, and interactivity to your everyday conversations. With ChatFlex, you can unleash the power of artificial intelligence right at your fingertips. Seamlessly integrated into WhatsApp, ChatFlex becomes your trusted virtual assistant, ready to assist you in a multitude of ways. This AI assistant can generate pertinent result to many of your demands. Use some keywords to take full advantage of all the features, like: - "image" to generating images - "document" for analyzing a PDF in order to providing you answers on its content - "web" for searching some informations on Google. ChatFlex is so easy to use! You can even talk to it via WhatsApp voice messages. Try ChatFlex today and discover the future of AI-powered communication on WhatsApp.Starting Price: €6 per month -
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SportsEngine Tourney
SportsEngine
SportsEngine Tourney keeps tournament directors in control—from event planning through the final buzzer—with smart-assist technology. Auto-create brackets and schedules, keep teams informed, deliver results, and provide fans with an unforgettable experience. Every tournament and event gets a dedicated page to share standings, schedules, brackets and results. You can post scores in one place for instant updates across the platform and devices to keep every team and fan clued-in to the action. Best of all, the platform organizes all the information for you so it’s fast and easy to find. Plus, send messages from the app or platform to share schedule changes and anything else.Starting Price: Free -
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Emma
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.Starting Price: $9 per month -
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plusoft AI
Plusoft
Gartner indicates that artificial intelligence (AI) will be a common investment in the customer experience for years to come. Therefore, 47% of organizations will use chatbots for customer service and 40% will deploy virtual assistants. How about starting this journey right now? Ensure interactions with chatbots naturally and intelligently with plusoft AI, a hub of intelligent solutions offered in the software as a service (SaaS) model, in the cloud. The tool enables the construction and management of chatbots, voicebots and virtual assistants integrated with SMS, WhatsApp, Telegram, Facebook, website and landing pages, among other channels. Telemedicine has become a reality for millions of Brazilians. Today, it is already possible to schedule appointments, request exams and even perform pre-screenings through a chatbot. -
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Sirius
Data Semantics
The all-in-one chatbot platform that outshines all conversational platforms. Sirius is designed to optimize the workflow of employees and increase transactional conversions from conversations with your customers while having a delightful conversation flow. This chatbot platform is designed to offer complete control to administrative teams and can be deployed on multiple channels and sources within a few hours! Dive right in to explore the uber-cool, Sirius. Get the usage analytics of your user behavior with the most relevant metrics on the dashboard of SiriuBOT. Get your Power BI KPIs and reports on any channels of the bot’s chat interface withing seconds, anytime, anywhere. SiriusBOT is smart enough to understand the intent of users and enables you to completely manage them from the backend. Identify the unanswered queries by the bot and train it to become smarter for your users, with every interaction. -
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Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
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harmon.ie
harmon.ie
harmon.ie makes it easy for knowledge workers to capture and classify emails and documents to SharePoint and Teams directly from Outlook, the place they already spend their work time. As such, it is easy to discover and share important content when needed, right from the email client. By making it easy to do the right thing, harmon.ie increases SharePoint adoption, workplace productivity, as well as information governance and compliance. That is why thousands of enterprise customers count on harmon.ie's SharePoint and Office 365-based user experience products for email and records management, collaboration, knowledge retention, and SharePoint adoption. harmon.ie has won numerous Microsoft Best App awards and is a long time Microsoft Partner. Our flagship solution breaks down data silos from Office 365 apps, by grouping information using Descriptive Labels. harmon.ie SmartAssistant helps organizations bring together all their information so employees can focus on workStarting Price: $6 per user per month -
40
Dewstack
Dewstack
Effortlessly craft, manage, and host intelligent docs that respond to user queries in real-time and enhance user engagement and promote self-service. Build amazing user manuals quickly and let your users find answers instantly with our intelligent Q&A feature. Create FAQs quickly, and let our intelligent chatbot provide instant answers to common questions. Use the private workspace to jot down your daily notes, To-Dos, and more. Make it interactive and comprehensive with the Q&A feature. Craft beautiful product docs for your users and stakeholders. Enhance comprehension with our smart, instant answers widget.Starting Price: $29 per month -
41
interface.ai
interface.ai
interface.ai delivers advanced conversational AI solutions designed specifically for credit unions and community banks. Its Voice AI agents handle up to 60% of calls from day one, providing natural 24/7 support while cutting operational costs. With Chat AI, banks can extend personalized, in-branch-style assistance online and through mobile channels, enhancing accessibility for members. Employee AI empowers frontline staff with instant answers, backend automation, and personalized guidance, boosting productivity and accuracy. Fraud Prevention AI adds another layer of protection with multi-point caller ID forensics and real-time analysis to block fraud attempts without disrupting the customer experience. Trusted by more than 100 institutions, interface.ai drives growth, efficiency, and satisfaction across banking operations. -
42
Onlim
Onlim
As machine learning keeps getting smarter, the role of artificial intelligence in our lives is steadily increasing. What used to be a science fiction fantasy is now reality. We are surrounded by voice assistants, from our smartphones to our cars to our hi-fi systems. It was only a matter of time before companies could use these assistants for customer service support. Today, companies in all industries from healthcare to tourism to the financial sector are already revolutionizing their customer service with chatbots and voice assistants. Chatbot technology continues to evolve and while companies in all industries use it to increase customer satisfaction and free staff from repetitive tasks, there are still some challenges to overcome. Organizations using voice assistants and chatbot technology need to understand these limitations.Starting Price: €49 per month -
43
Tohju
Tohju
Boost sales with our AI-powered WooCommerce chatbot: automate support, increase engagement! Automated Customer Support Tohju's AI Chatbot provides 24/7 customer support, answering common queries instantly and accurately. This ensures your customers receive timely assistance, even outside business hours, reducing cart abandonment and increasing satisfaction. Upload documents and your chat bot will answer questions from them. Personalized Shopping Experience The chatbot leverages AI Agents to offer personalized product recommendations based on user behavior and preferences. This not only enhances the shopping experience but also drives higher conversion rates and average order values. Easy Setup, No Coding Required. Easily integrate Tohju's AI Chatbot with your existing WooCommerce store without any coding knowledge. The setup is quick and hassle-free, allowing you to start benefiting from AI-driven interactions immediately.Starting Price: $1 -
44
ChatSonic
Writesonic
A revolutionary AI like ChatGPT - ChatSonic, the conversational AI chatbot addresses the limitations of ChatGPT, turning out to be the best Chat GPT alternative. Improving upon the limitations of Chat GPT and giving conversational AI wings with ChatSonic. ChatSonic is trained and powered by ‘Google Search’ to chat with you on current events and trending topics in real-time. ChatSonic - ChatGPT alternative can help generate stunning digital AI artwork for your social media posts and digital campaigns. A personal assistant you can customize and use whether you are solving a math problem, preparing for an interview, sorting relationship problems or helping you stay fit. Add the ChatSonic ChatGPT Chrome extension to get content suggestions from anywhere on the internet. ChatSonic understands voice commands and responds just like Siri / Google Assistant.Starting Price: $12.67 per month -
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Uniphore
Uniphore
Optimize the entire conversation to improve customer experience and agent productivity with Conversational AI, Natural Language Processing (NLP) and Robotic Process Automation (RPA). Omnichannel AI-driven intelligent virtual assistant (IVA) driving customer engagement and increasing self-service and automation rates across IVR, web and mobile. U-Self Serve deflects transactional interactions from high-cost human agents using Conversational AI. Deliver frictionless and ongoing agent verification using voiceprints to increase customer trust and reduce contact center fraud. Monitor agent ID continuously during the entire agent shift and alert supervisor in real-time in the event of an ID issue. Leverage AI with real-time call transcription to deliver in-call alerts, guidance, and automation of agent after-call work (ACW) summaries and call dispositions. Deliver an increase in agent productivity, a reduction in time spent on ACW summaries and an improvement in accuracies. -
46
Astute Bot
Astute
Conversational, instant service – everywhere your customers want it. Today’s customers expect 24/7/365 responsiveness from companies across a range of channels and devices. Give them what they want with an AI-driven chatbot. Astute Bot powers self-service experiences via web chat, SMS, social messaging, mobile apps, and voice assistants, offloading the most repetitive cases from agents while enabling customers to find the answers they seek – and letting them seamlessly connect with a human at any point in the interaction. Astute Bot™ provides a single platform for customer self-service across channels. Intelligently interprets the intent behind a customer’s question, and engages in a back-and-forth dialog to capture information. Decides how best to answer the question or resolve the issue based on what the bot has learned how to do. Pulls information from multiple sources – knowledge bases, internal documentation, order systems, and more – to deliver a personalized response. -
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Channel Talk
Channel
Annoyed customers leave your site when the wait time is too long or their question is never answered. Offering quality customer service will set you apart from your competitors and grow your business. As AI technology becomes more advanced and operational costs increase, the time for AI-driven customer service is just around the corner. Our AI Assistant will solve your customer’s inquiry on its own so you don’t have to. Our advanced AI and automation tools increase efficiency and enhance customer service to help your business grow at scale. AI-driven smart tag and title recommendations along with enhanced conversation summaries.Starting Price: $27 per month -
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CogniCor CIRA
Cognicor
The Conversational AI Platform that lets Businesses Drive Efficiencies in Sales and Service. CogniCor's CIRA Digital Assistants, will deliver against these expectations, in addition to automating day-to-day tasks that can be automated, so you can focus on building relationships and strengthening portfolios. CogniCor’s CIRA platform is constantly learning and developing. It understands your business and engages your clients on their terms, while delivering conversational AI interactions that are easily understood and efficient. CIRA is a patent-pending DIY platform that enables enterprise users to launch intelligent Digital Assistants in weeks without writing a single line of code. CIRA is designed for the needs of Wealth Management advisors so they can respond to their clients more efficiently and effectively, CIRA is becoming a first choice Digital Assistant that is positively affecting the bottom line by improving efficiency up to 40%. -
49
Haptik
Haptik
Haptik is one of the world’s largest Conversational AI companies, having reached over 100 million devices, and processed over 2 billion conversations to date. The company’s intelligent virtual assistant solutions enable Fortune 500 brands globally to enhance customer experience while saving costs and increasing sales. Haptik has been the recipient of several industry accolades, including the Frost & Sullivan Award for Conversational AI Company of the Year 2018, and recognition as one of the Top 25 AI Companies in the World 2018 by AI Time Journal. Haptik’s leading clients and partners include Samsung, Oyo Rooms, KFC, Coca-Cola, Tata Group, Club Mahindra, Zurich Insurance among others. Haptik is a part of the Reliance group of companies, who acquired a majority stake in the company in a $100 million deal in April 2019. -
50
Oracle Digital Assistant
Oracle
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
