Audience
Companies and websites searching for a conversational AI solution for customer experience that can provide answers across all customer experience touchpoints
About Oracle Digital Assistant
Engage customers with an AI-powered digital assistant that captivates users in a personalized manner, while delivering actionable insights to your sales, service, and marketing teams. Oracle Digital Assistant is more than just a chatbot and provides answers across all customer experience touchpoints. Conversational CX improves customer relationships by personalizing engagements at scale. Built on Oracle’s next-generation cloud infrastructure, Oracle Digital Assistant applies AI and natural language understanding (NLU) to simplify customer acquisition and retention. Based on profile and context, it automates tasks such as informational queries and personalized recommendations. This gives both customers and internal sales teams seamless access to information and processes through text and voice. Organizations using Oracle Cloud CX can easily leverage Oracle Digital Assistant across multiple applications. Sales teams can automate the creation of configured quotes with voice commands.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Oracle
Founded: 1977
United States
www.oracle.com/chatbots/digital-assistant-for-cx/
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
24/7 Live Support
Online
Oracle Digital Assistant Frequently Asked Questions
Q: What kinds of users and organization types does Oracle Digital Assistant work with?
Oracle Digital Assistant works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Oracle Digital Assistant support in their product?
Oracle Digital Assistant supports these languages: English.
Q: What kind of support options does Oracle Digital Assistant offer?
Oracle Digital Assistant offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Oracle Digital Assistant integrate with?
Oracle Digital Assistant integrates with: Cisco AnyConnect, Argent, Decimal, Cognizant, CrowdTwist, Deloitte Compliance Suite, Dimension Labs, Eloqua, EVOSYS TELEMATICS, Kinetica, Oracle BlueKai, Oracle Cloud Infrastructure, Oracle Cloud CX, Oracle Advertising, Oracle Fusion Cloud EPM, Oracle Marketing, Oracle Responsys, Oracle Sales, Oracle Service, and Accenture Cloud Trade Promotion Management.
Q: What type of training does Oracle Digital Assistant provide?
Oracle Digital Assistant provides training in the form of documentation and in person.
Q: Does Oracle Digital Assistant offer a free trial?
Yes, Oracle Digital Assistant offers a free trial.
