Audience
Companies of all sizes
About CSS IMPACT
CSS IMPACT is a leading provider of Next-Gen Financial Ecosystems & Omnichannel Engagement cloud platforms. Featuring HD 2.0 | Ai - an Agent-less “Ai” (Artificial Intelligence) Digital Consumer or Debtor Engagement bot for credit, billing, collections & revenue cycle management. This “Digital & Voice First Ai" servicing technology can answer common questions, accept payments, & negotiate accounts with a frictionless positive experience without changing the consumer's behavior by using new IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Email, Online smart portals, as well as traditional call center technologies - Dialers, Click-to-dial, IVR & Telephones.
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Integrations
Company Information
CSS, Inc
Founded: 2004
United States
www.cssimpact.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
CSS IMPACT Frequently Asked Questions
CSS IMPACT Product Features
Accounts Payable
Approval Process Control
Supported
Bank Reconciliation
Supported
Cash Management
Supported
Check Writing
Supported
Duplicate Payment Alert
Supported
Fraud Detection
Supported
General Ledger Entry
Supported
Vendor Management
Supported
Accounts Receivable
ACH Payment Processing
Supported
Billing & Invoicing
Supported
Check Processing
Supported
Collections Management
Supported
Online Payment Processing
Supported
Overpayment Processing
Supported
Partial Payments
Supported
Receivables Ledger
Supported
Recurring Billing
Supported
Artificial Intelligence
Chatbot
Supported
For Healthcare
Supported
For Sales
Supported
For eCommerce
Supported
Image Recognition
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Predictive Analytics
Supported
Process/Workflow Automation
Supported
Rules-Based Automation
Supported
Virtual Personal Assistant (VPA)
Supported
Multi-Language
Not Supported
Conversational AI
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Speech Recognition
Supported
Virtual Assistant
Supported
Multi-Languages
Not Supported
Sentiment Analysis
Not Supported
Speech Synthesis
Not Supported
Corporate Tax
Compliance Management
Supported
Data Import / Export
Supported
Data Verification
Supported
Electronic Filing
Supported
Exception Notification
Supported
For Nonprofits
Supported
For Partnerships
Supported
K-1 Reporting
Supported
Payroll & Employer Forms
Supported
Status Tracking
Supported
Tax Planning
Not Supported
Debt Collection
Agency Management
Supported
Auto Dialer
Supported
Automated Notices
Supported
Callback Scheduling
Supported
Client Management
Supported
Commission Management
Supported
Compliance Management
Supported
Contact Management
Supported
Credit Bureau Reporting
Supported
In-House Collections
Supported
Payment Plans
Supported
Transaction Management
Supported
Sales Tax
Address Validation
Supported
Audit Trail
Supported
Consumer Use Tax
Supported
Exemption Management
Supported
Tax Calculator
Supported
Tax Filing
Supported
Taxability Verification
Supported
Transaction Tracking
Supported
Value Added Tax (VAT)
Supported
Tax Practice Management
Approval Process Control
Supported
Billing & Invoicing
Supported
Client Management
Supported
Client Portal
Supported
Document Management
Supported
Due Date Tracking
Supported
Scenario Planning
Supported
Tax Filing
Supported
Tax Forms
Supported
Workflow Management
Supported
