Audience
Companies that need a conversational AI assistant
About Assist365
By leveraging the power of AI/ML and NLU, our AI-powered Conversational assistant Assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries at less than 30% of the actual cost with top-of-the-line scalability. With the ability to self-learn through deep learning algorithms, Assist365 offers a layer of personalization and engages with customers contextually just like humans without human intervention.
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Integrations
No integrations listed.
Company Information
Gnani.ai
India
gnani.ai
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Product Details
Platforms Supported
Cloud