Audience
Companies searching for a voice AI solution to communicate with their customers
About Replicant
Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.
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Company Information
Replicant
Founded: 2017
United States
www.replicant.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
Replicant Frequently Asked Questions
Q: What kinds of users and organization types does Replicant work with?
Replicant works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Replicant support in their product?
Replicant supports these languages: English.
Q: What kind of support options does Replicant offer?
Replicant offers support via phone support and online.
Q: What other applications or services does Replicant integrate with?
Replicant integrates with: Amazon Connect, Avaya Aura, Five9, Kustomer, NiCE CXone Mpower, Operata, Salesforce, ServiceNow, Shopify, Twilio Flex, UJET, and Zendesk.
Q: Does Replicant have an API?
Yes, Replicant has an API.
Q: What type of training does Replicant provide?
Replicant provides training in the form of documentation and live online.
