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About

Maple is a voice AI customer support platform built specifically for restaurants and similar service businesses that uses advanced natural language and menu-aware intelligence to answer inbound calls 24/7, take and process orders with high accuracy, manage reservations (including booking, modification, and cancellation), upsell intelligently, and work with multiple languages so teams never miss opportunities or lose business due to unanswered calls or manual handling; it integrates directly with restaurants’ point-of-sale systems to understand menus, including dietary needs and allergies, capture orders precisely, personalize guest interactions, and drive higher average ticket sizes and operational efficiency, while enterprise-grade infrastructure supports scalability and reliability across single or multi-location operations so restaurants can automate routine call tasks, increase order capture, and enhance guest experience without added staffing burden.

About

Replicant is the world’s first autonomous contact center that brings always-on, elastic capacity to every customer experience with voice AI. Solve customer issues over the phone with flexible, natural-sounding AI-powered conversations that accurately recognize customer intent for fast resolutions. Answer every call immediately and eliminate hold times with 24/7 service available anytime, anywhere. Scale customer service up or down without ballooning costs, training new agents, offshoring, or planning for seasonal fluctuations. Dramatically reduce your customer service costs; only pay for what you use without committing to capacity. Measure overall customer satisfaction, track average handle time, and discover new trends like competitor mentions, defective products, and upsell opportunities to serve customers like never before.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurant operators and hospitality businesses that want an AI-powered voice automation solution to handle calls, take orders, manage reservations, and streamline customer phone interactions

Audience

Companies searching for a voice AI solution to communicate with their customers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$50 per month
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Maple
Founded: 2023
United States
www.maple.inc/

Company Information

Replicant
Founded: 2017
United States
www.replicant.com

Alternatives

Alternatives

Categories

AI Receptionists Supported
AI Voice Agents Supported
Voice Bot Supported

Categories

Integrations

Amazon Connect Not Supported
Avaya Aura Not Supported
Clover Supported
Five9 Not Supported
Kustomer Not Supported
NiCE CXone Mpower Not Supported
OpenTable Supported
Operata Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Shift4 Supported
Shopify Not Supported
Square POS Supported
Toast Supported
Twilio Flex Not Supported
UJET Not Supported
Zendesk Not Supported

Integrations

Amazon Connect Supported
Avaya Aura Supported
Clover Not Supported
Five9 Supported
Kustomer Supported
NiCE CXone Mpower Supported
OpenTable Not Supported
Operata Supported
Salesforce Supported
ServiceNow Supported
Shift4 Not Supported
Shopify Supported
Square POS Not Supported
Toast Not Supported
Twilio Flex Supported
UJET Supported
Zendesk Supported
Claim Maple and update features and information
Claim Maple and update features and information
Claim Replicant and update features and information
Claim Replicant and update features and information