Audience
Businesses looking for a next-gen chatbot and intelligent CS automation platform to automate support workflow and track performance
About Solvvy
Cloud-based chatbot solution that helps businesses with automating support workflow and tracking customer service performance. Solvvy’s next-gen chatbot combines fast, accurate answers with custom no-code workflows and advanced analytics – giving you full control over your customer support automation strategy. Deliver artificial intelligence powered customer service and support with our next-gen chatbot platform. Personalized, on-brand experiences for your customers across channels. Great return and low maintenance cost with no engineers required. Intelligent self-service, backed by our powerful AI platform. Solvvy delivers far beyond "traditional", rules-based chatbots. The Solvvy team delivers brilliant customer experiences through our effortless, next-gen chatbot platform. Powered by advanced AI and Natural Language Processing Solvvy delivers fast, accurate self-service and personalized customer workflows.
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Company Information
Solvvy
Founded: 2013
United States
solvvy.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online
Solvvy Frequently Asked Questions
Q: What kinds of users and organization types does Solvvy work with?
Solvvy works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Solvvy support in their product?
Solvvy supports these languages: English.
Q: What kind of support options does Solvvy offer?
Solvvy offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Solvvy integrate with?
Solvvy integrates with: Kustomer, Oracle Cloud Infrastructure, Salesforce, and Zendesk.
Q: Does Solvvy have an API?
Yes, Solvvy has an API.
Q: What type of training does Solvvy provide?
Solvvy provides training in the form of documentation, live online, and webinars.
Solvvy Product Features
Conversational AI
Omni-Channel
Supported
Pre-configured Bot
Supported
Code-free Development
Not Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Not Supported
On-Screen Chats
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
