Audience

Companies of all sizes

About Interactions Intelligent Virtual Assistant

Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying.

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Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Interactions
Founded: 2004
United States
www.interactions.com

Videos and Screen Captures

Interactions Intelligent Virtual Assistant Screenshot 1
Interactions Intelligent Virtual Assistant Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support

Interactions Intelligent Virtual Assistant Frequently Asked Questions

Q: What kinds of users and organization types does Interactions Intelligent Virtual Assistant work with?
Q: What languages does Interactions Intelligent Virtual Assistant support in their product?
Q: What kind of support options does Interactions Intelligent Virtual Assistant offer?
Q: What type of training does Interactions Intelligent Virtual Assistant provide?

Interactions Intelligent Virtual Assistant Product Features

Chatbot

Prediction Not Supported
Machine Learning Not Supported
Natural Language Processing Not Supported
Context and Coherence Not Supported
Payment Integration Not Supported
Call to Action Not Supported
Inline Media / Videos Not Supported
Social Media Integration Not Supported
Sentiment Analysis Not Supported
Reporting / Analytics Not Supported
Human Takeover Not Supported
Ready-made Templates Not Supported

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

IVR

Call Center Supported
Text to Speech Supported
Call Logging Not Supported
Call Recording Not Supported
Call Routing Not Supported
Multiple Scripts Not Supported
Phone Key Input Not Supported
Survey Management Not Supported
Voice Customization Not Supported
Voice Mail Not Supported