Audience
Conversational AI self-service solution for enterprises wanting to improve customer care experiences
About Omilia
The Omilia Conversational Self-Service Solution is the only AI solution in the market today that can boast not 1 but at least 70 production-grade contact centers globally, brings unique advantages to enterprises looking to employ Voice/speech or Text virtual agent, taking them into tomorrow’s AI powered services. Omilia Virtual Assistant applications are truly omnichannel as they are developed once and leveraged horizontally, providing a seamless, end-to-end conversational AI experience across channels, including IVR systems, social messengers, web chat, smart speakers, mobile app, email and SMS. One platform, one integration – all channels, all formats; same impeccable conversational experience on all of them.
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Company Information
Omilia
Founded: 2002
Cyprus
omilia.com/conversational-ai-self-service/
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Product Details
Platforms Supported
Cloud
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