Audience

Sales and service organizations that do their talk to customers via phone or web conference

About Pickle

Brined in 2020, Pickle set out to build a platform that helps companies of any size understand their customer conversations and strengthen their relationships.

Pickle transcribes any audio format into text with high fidelity, provides a search database to quickly find any call, then the conversation is analyzed and summarized for easy comprehension. Optimize sales performance and customer experiences with your best conversations.

Powered by artificial intelligence, Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros.

To learn more about Pickle, please visit www.pickleai.com

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Pickle offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Pickle
Founded: 2020
United States
pickleai.com

Videos and Screen Captures

Transcribe and Analyze Phone and Video Calls

Transcribe and Analyze Phone and Video Calls

Transcribe and Analyze Phone and Video Calls Extract the Needle from the Haystack Visualize an entire conversation in seconds. Searchable library of all conversations Summarize an Entire Conversation in 2-4 Sentences Automatically Track Emotional Influence Over Time.
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Pickle Frequently Asked Questions

Q: What kinds of users and organization types does Pickle work with?
Q: What languages does Pickle support in their product?
Q: What kind of support options does Pickle offer?
Q: What other applications or services does Pickle integrate with?
Q: Does Pickle have an API?
Q: What type of training does Pickle provide?
Q: Does Pickle offer a free trial?
Q: What pricing for support is available for Pickle?
Q: What pricing for training is available for Pickle?

Pickle Product Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Conversation Intelligence

Call Recording
Call Recording Cloud Storage
Call Transcription
Call Analytics
Topic Tags
Topic-Based Analytics
AI Insights
Call/Meeting Sharing
Call Snippets
Account Health Alerts
Sales Coaching
Win/Loss Analysis
Video Conferencing Analytics

Conversational AI

Code-free Development
Sentiment Analysis
Speech Recognition
Speech Synthesis
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Virtual Assistant

Inside Sales

Call Recording
Dashboard
Performance Management
Auto-Dialing
Call List Management
Campaign Management
Data Management
Lead Capture
Lead Distribution
Lead Scoring

Revenue Intelligence

Alerts / Notifications
Dashboard
Actionable Insights
Video Call Interactions
Phone Call Interactions
Email/Message Interactions
CRM Interactions
Call Scoring
Market Intelligence
Sales Coaching
Pipeline Visibility
Conversation Intelligence

Sales Coaching

Assessments
Audio / Video Conferencing
Call Recording
Goal Setting / Tracking
Onboarding
Performance Metrics
Built-In Course Authoring
Gamification
Learning Plans

Sales Enablement

Collaboration
Contact Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Training Management
Content Management
Document Management
Goals / Quota Management
Territory Management

Sales Forecasting

Competitor Analysis
Correlation Analysis
Dashboard
Graphical Data Presentation
Performance Metrics
Sales Trend Analysis
Statistical Analysis
Dynamic Modeling
Exception Reporting
Modeling & Simulation

Pickle Reviews

Write a Review
  • Joey L.
    Recruiter
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Joey’s review"

    Posted 2021-03-31

    Pros: The UIUX was very clean, easy to navigate, with a cool dashboard and tools, which are very useful. The technology itself is very impressive, and the machine learning seems sophisticated and robust.

    Cons: Not necessarily a con, but it came down to another product being more of a fit for our company.. We were evaluating pickle alongside several other products and ended up going in a different direction.

    Overall: Very pleased with Pickle, and impressed with the technology and how it can work for companies. This is a fantastic product that will benefit many companies, and my wish is that my team can one day scale large enough to bring Pickle back into the mix. Also, their customer service is amazing. They get back to their clients very quick and are always providing thorough feedback

    Read More...
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