Audience

Companies that want to track online and offline call conversions.

About AvidTrak

The call tracking platform of choice for Search, Display and Print Advertisers. AvidTrak was created to solve the offline conversion tracking problems that some of our clients were facing. Because of our know-how and expertise in internet advertising and PPC advertising we believe that our solution of call tracking is tailored for the professionals in our space. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Enterprise Call Tracking - Use Your Own Numbers and Minutes with AvidTrak software to save Big on call tracking costs. Use Dynamic Phone Number Insertion to know which PPC keyword works best in creating phone call leads. Use Conversion Path Report to know which web page(s) engage your audience and create calls. Record phone conversations of your incoming calls and playback on any device.

Pricing

Starting Price:
Free Trial with $20 credit, no credit card required..
Pricing Details:
Usage fee of $2.00 per Phone Number and 6 cents per local minute and 7 cents per toll free minute. Volume discounts available.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

AvidTrak
Founded: 2009
United States
avidtrak.com

Videos and Screen Captures

Pricing

Pricing

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

AvidTrak Frequently Asked Questions

Q: What kinds of users and organization types does AvidTrak work with?
Q: What languages does AvidTrak support in their product?
Q: What kind of support options does AvidTrak offer?
Q: What type of training does AvidTrak provide?
Q: Does AvidTrak offer a free trial?
Q: How much does AvidTrak cost?

AvidTrak Product Features

Call Center

Escalation Management Not Supported
Outbound Call Center Not Supported
Manual Dialer Not Supported
Call Recording Not Supported
Queue Management Not Supported
Call Scripting Not Supported
Blended Call Center Not Supported
Progressive Dialer Not Supported
Campaign Management Not Supported
Predictive Dialer Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Not Supported
Call Logging Not Supported
Reporting/Analytics Not Supported
Real-time Chat Not Supported
Database Not Supported

Call Recording

Video Call Recording Not Supported
On-Demand Recording Not Supported
Archiving Not Supported
File Transfer Not Supported
Screen Activity Recording Not Supported
Recording Bookmarking Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
Call Sharing Not Supported
Instant Retrieval Not Supported
Scheduled Recording Not Supported

Call Tracking

Call Recording Supported
Call Routing Supported
Caller Identification Supported
Campaign Management Supported
Conversion Tracking Supported
IVR / Voice Recognition Supported
Keyword Tracking Supported
CRM Not Supported
Call Log Not Supported

Landing Page

A/B Testing Supported
Analytics Supported
Drag & Drop Not Supported
Form Creation Not Supported
Real Time Editing Not Supported
Responsive Not Supported
SEO Management Not Supported
Templates Not Supported

Lead Management

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Scoring Supported
Source Tracking Supported
Lead Distribution Not Supported
Lead Nurturing Not Supported
Lead Segmentation Not Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported

Marketing Analytics

A/B Testing Supported
Campaign Management Supported
Channel Attribution Supported
Dashboard Supported
Performance Metrics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported
Customer Journey Mapping Not Supported
Predictive Analytics Not Supported

SMS Marketing

2-Way Messaging Supported
Mass Texting Supported
Scheduled Messaging Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
MMS Not Supported
Message Personalization Not Supported
Mobile Coupons Not Supported
Mobile Keywords Not Supported
Polls / Voting Not Supported
Reporting/Analytics Not Supported
Shortcodes Not Supported
Text-to-Win Not Supported

AvidTrak Verified User Reviews

Write a Review
  • Bruce J.
    Senior SEM Specialist
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great call tracking solution"

    Edited 2019-03-28

    Pros: Its a great call tracking solution. I use it for tracking my PPC campaigns.

    Cons: I didn't find one. It have all I want, I can track all my campaigns hassle free.

    Overall: Overall this software is pretty much I need, it covers all call tracking needs.

    Read More...
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