Audience

Small to medium sized businesses that need to record anywhere from 4 to 1000 phones within their business for liability or training.

About VSLogger Call Recorder

Versadial’s VSLogger recorder combines call recording, quality control, live team performance dashboards, and in-depth reporting to provide you a powerful incident recreation and workforce optimization tool.

RELIABLE: Runs for years unattended
INNOVATIVE: 2-3 major upgrades per year and custom development
INTUITIVE: Quick training time & low total cost of ownership
SCALABLE: Record 2 to 9999 lines
COMPATIBLE: Tested on a variety of established PBX manufacturers

Pricing

Starting Price:
$96/Channel/Year
Pricing Details:
Or starting at $960 for permanent license.

Permanent license option as well as subscription year term license available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Versadial Solutions
Founded: 1994
United States
www.versadial.com

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Product Details

Platforms Supported
Windows
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

VSLogger Call Recorder Frequently Asked Questions

Q: What kinds of users and organization types does VSLogger Call Recorder work with?
Q: What languages does VSLogger Call Recorder support in their product?
Q: What kind of support options does VSLogger Call Recorder offer?
Q: What type of training does VSLogger Call Recorder provide?
Q: How much does VSLogger Call Recorder cost?

VSLogger Call Recorder Product Features

Business Intelligence

Ad Hoc Reports Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Benchmarking Not Supported
Key Performance Indicators Not Supported
Natural Language Generation (NLG) Not Supported
Performance Metrics Not Supported
Predictive Analytics Not Supported
Profitability Analysis Not Supported
Visual Analytics Not Supported

Call Center

Call Logging Supported
Call Recording Supported
Campaign Management Supported
Reporting/Analytics Supported
Blended Call Center Not Supported
Call Scripting Not Supported
Database Not Supported
Escalation Management Not Supported
IVR / Voice Recognition Not Supported
Inbound Call Center Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported

Call Recording

Archiving Supported
Call Sharing Supported
Distributed Call Recording Supported
Event Triggered Recording Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Supported
Scheduled Recording Supported
Screen Activity Recording Supported
Video Call Recording Supported

Call Tracking

Call Recording Supported
Caller Identification Supported
Campaign Management Supported
CRM Not Supported
Call Log Not Supported
Call Routing Not Supported
Conversion Tracking Not Supported
IVR / Voice Recognition Not Supported
Keyword Tracking Not Supported

VSLogger Call Recorder Verified User Reviews

Write a Review
  • Thomas M.
    Customer Experience
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great product for us"

    Posted 2019-06-26

    Pros: VSLogger is extremely easy to use, and any small issues we've had were easily taken care of by customer support. The product works as advertised and we've hardly had any complaints about it.

    Cons: None to speak of so far. Hopefully this continues.

    Overall: The product does what it's supposed to do. Our experience with VSLogger and Versadial has been great so far. Nothing to complain about. Would recommend to others looking for a solid call recording system.

    Read More...
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