Alternatives to JAMS Incident Management
Compare JAMS Incident Management alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to JAMS Incident Management in 2026. Compare features, ratings, user reviews, pricing, and more from JAMS Incident Management competitors and alternatives in order to make an informed decision for your business.
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Incident Tracker
Incident Tracker
The most affordable reporting software on the market today. Incident Tracker works directly with numerous Healthcare Agencies throughout the United States. Incident Tracker uses the Microsoft Azure platform for the industry’s highest security and data protection levels. Microsoft Azure is HIPAA certified, and we can review and sign a BAA for your organization if required. Incident Tracker is one of the most cost-effective, user friendly solutions on the market today. Customize categories, locations, and digitize paper forms. Automated email alerts. Automated workflows. Trending and Analytics. Report Life Cycle. Set custom statuses for easy tracking. Incident Tracker is used throughout the world for large and small security companies. It provides the documenting and analytics tools needed in your field. It also allows you to upload pictures or documents directly to the report, and most importantly, it is very user friendly. -
2
Opsgenie
Atlassian
Stay aware and in control of all Dev and Ops incidents. Notify the right people, reduce response time, and avoid alert fatigue. Opsgenie is a modern incident management platform that ensures critical incidents are never missed, and actions are taken by the right people in the shortest possible time. Opsgenie receives alerts from your monitoring systems and custom applications and categorizes each alert based on importance and timing. On-call schedules ensure the right people are notified through multiple communication channels including voice calls, email, SMS, and push messages on mobile devices. If an alert is not acknowledged, Opsgenie automatically escalates it, ensuring the incident gets the needed attention. Sign up for an instant free trial.Starting Price: $9 per user per month -
3
SIGNL4
Derdack
When critical systems fail, incidents happen or urgent services need to be provided, SIGNL4 bridges the ‘last mile’ to your staff, engineers, IT admins and workers ‘in the field’. It adds real-time mobile alerting to your services, systems and processes in no time. SIGNL4 notifies through persistent mobile push, text, email and voice calls with acknowledgement, tracking and escalation. Integrated duty and shift scheduling ensures the right people are alerted at the right time. SIGNL4 thus provides for an up to 10x faster and effective response to critical alerts, major incidents and urgent service requests.Starting Price: $9.00/month/user -
4
PagerTree
PagerTree
PagerTree is a cloud-based incident management and on-call alerting platform designed to help teams respond to operational issues quickly and reliably. It centralizes alerts from monitoring tools and automatically notifies the right responders using flexible on-call schedules, escalation layers, and intelligent routing rules. It supports real-time notifications through push, email, SMS, voice, chatbots, and mobile apps, ensuring incidents reach the appropriate team members without delay. PagerTree enables organizations to create straightforward on-call rotations, add redundancy with escalation policies, and track performance through built-in analytics dashboards. Advanced routing and notification rules allow teams to match alerts to specific conditions, suppress noise, and prioritize critical incidents, helping reduce alert fatigue while improving response accuracy.Starting Price: $10 per month -
5
ilert
ilert
ilert is a platform for IT alerting, on-call management, and incident communication that helps DevOps teams respond to incidents faster. ilert seamlessly integrates with monitoring tools and extends them with reliable alerting, on-call scheduling, automatic escalations, and status pages. Ilert is built in Germany and hosted exclusively by cloud providers with data centers in Europe. It is fully GDPR compliant and has the ISO 27001 certification.Starting Price: $0 -
6
Splunk On-Call
Cisco
Empower teams by routing alerts to the right people for fast collaboration and issue resolution. Deliver the right alerts to the right people reducing time to acknowledge and resolve incidents. Complete ChatOps experience, integration with the tools you already have, incident timelines and reporting for blameless post-incident reviews. Engage people where they work. Mobile-first experiences leverage machine learning to make on-call accessible wherever you are. Splunk On-Call automates incident management, reducing alert fatigue and increasing uptime. Use Splunk On-Call to streamline your on-call schedules and escalation policies. From rotations to overrides, we automate all the essentials. Our software provides contextual alert information, suggestions driven from machine learning, and empowers collaboration to solve problems with speed and efficiency, all while capturing essential remediation data.Starting Price: $27.00/month/user -
7
DERDACK Enterprise Alert
Derdack
Derdack’s enterprise alerting software automates alerting processes and enables a fast, reliable and effective response to incidents threatening the continuity of services and operations. This is in particular important for 24/7 operated mission-critical systems and IT. Our critical alerting software combines four pillars to effectively respond to incidents – automated alert notifications, convenient duty scheduling, ad-hoc collaboration and anywhere incident remediation. Enterprise Alert provides automated, and persistent alert notifications by voice, text, push, E-Mail and IM. It tracks the delivery of notifications, acknowledgments and replies and reacts automatically on non-delivery or non-reply by utilizing escalation chains, on-call schedules and presence information. Enterprise Alert enables convenient scheduling of on-call duties by drag & drop in any browser. Based on scheduling information it can then alert the right engineers at the right time. -
8
All Quiet
All Quiet
All Quiet is an incident management platform designed to streamline on-call management, alerting, and resolution for modern tech teams. With customizable workflows, flexible on-call scheduling, and built-in integrations with over 30 popular platforms like Slack, Jira, and Datadog, All Quiet simplifies the process of managing and responding to incidents. Its features include real-time status pages, automated escalation protocols, and the ability to monitor and track key performance indicators (KPIs) for continuous operational improvement. Ideal for growing teams, All Quiet ensures faster response times and a smoother incident resolution process.Starting Price: $4.99/user/month -
9
Kintaba
Kintaba
Incident management that makes your organization stronger. Manage, respond, and recover from major outages and incidents as a team with Kintaba. Kintaba is modern incident management made easy. Easy to use IMOC and oncall rotations, one-click paging, and employee directory imports so you can add and manage responders quickly. Rich Slack-integrated chat and activity logging to bring the right people together and keep stakeholders updated so you can mitigate the incident quickly without the distraction of writing status emails. Automated Postmortem creation, distribution, and review scheduling to give your team easy access to critical knowledge after high severity events. Kintaba is the easiest way to implement full lifecycle modern incident management for your entire company. Instant chat, automated event tracking, automated IMOC oncall rotations, included postmortem templates, auto-scheduling, and more. -
10
InciPulse
InciPulse
InciPulse is an incident response and uptime monitoring platform that helps detect issues, communicate outages, and maintain up to 99.9% uptime. It provides public and private status pages, customizable dashboards with multiple themes and graph types, and supports region-based outages. The platform sends notifications via email, SMS, Slack, Teams, or webhooks, tracks incidents with detailed timelines, and allows scheduling of maintenance events. Teams can generate incident, uptime, and Mean Time reports, manage services with role-based access, and use a 24/7 chatbot for assistance, ensuring faster response, better visibility, and improved system reliability.Starting Price: $2 -
11
Zenduty
Zenduty
Zenduty’s end-to-end incident alerting, on-call management and response orchestration platform helps you institutionalize reliability into your production operations. Get a single pane of glass view of the health of all your production operations. Respond to incidents 90% faster and resolve them 60% faster. Deploy customized and data-driven on-call rotations to ensure 24/7 operational coverage for major incidents. Deploy industry-leading incident response procedures and resolve incidents faster through effective task delegation and collaborative triaging. Bring your playbooks automatically into your incidents. Log incident tasks and action items for productive postmortems and future incidents. Suppress noisy alerts so that your engineers and support staff are focused on the alerts that matter. Over 100+ integrations with all your APMs, log monitoring, error monitoring, server monitoring, ITSM, Support, and security services.Starting Price: $5 per month -
12
Runframe
Runframe
Runframe is incident management and on-call scheduling for engineering teams, built natively in Slack. Declare incidents with /incident. Runframe creates a channel, assigns responders, and logs every action automatically. On-call rotations with escalation policies page the right person when no one responds. Analytics track MTTR, MTTA, and on-call fairness. Post-incident reviews use auto-generated timelines.Starting Price: $15/user/month -
13
Site24x7 StatusIQ
ManageEngine
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources in real time. Downtime is inevitable. But burning out support agents and providing poor user experiences doesn't need to be. With Site24x7 StatusIQ you can effortlessly communicate service disruptions, planned maintenance, and real-time statuses to customers, and end users. When a service outage strikes, one of the first responsibilities, along with diagnosis, is proactive communication. A reliable, dedicated channel that can publish updates can deflect support tickets, keep internal stakeholders informed, and can turn downtime into an exercise in improving the customer experience. Communicate early and often. Quickly acknowledge the problem by posting the incident on your status page.Starting Price: $9 per month -
14
24Cevent
24Cevent
24Cevent is an incident management platform that automates alerting, reduces noise, and helps teams respond faster to critical incidents. It integrates with any monitoring tool, routes alerts to the right teams, and delivers notifications through reliable channels such as phone calls, email, WhatsApp, and collaboration tools. Key capabilities include intelligent alert correlation, customizable workflows, escalation policies, SLA tracking, and AI-powered incident response with 24Brains. Search “24Cevent” to learn more about how teams are automating their incident response and reducing operational load.Starting Price: $30/contact/month -
15
OpsFusion
OpsFusion
OpsFusion is an on-call scheduling and alerting platform built for teams who need reliable incident escalation without enterprise complexity or pricing. Most on-call tools are built — and priced — for large organizations with dedicated buyers and procurement processes. OpsFusion takes a different approach: flat $10/user/month with everything included, no tiers, no add-ons, and no sales call required to get started. Teams can build daily, weekly, or fully custom on-call schedules, set up multi-layer escalation policies, and reach the right person via email, SMS, or voice call — with automatic escalation if an alert goes unacknowledged. A built-in mute feature stops repeated pages during an active outage you're already working. Integrations are available for teams who want to connect existing monitoring, and pages can be sent directly from within the app. Metrics and audit logs are built in too. 30-day free trial, 100 alerts included, no credit card required.Starting Price: $10/user/month -
16
Callgoose SQIBS
ZEAZONZ TECHNOLOGIES
Callgoose SQIBS – The Future of IT Automation & Incident Management Callgoose SQIBS is a next-gen automation platform that optimizes IT operations, automates incident response, and enhances system reliability. It offers real-time alerts, on-call scheduling, incident auto-remediation, and seamless integrations to minimize downtime and improve efficiency. 🔹 Use Cases: Incident auto-remediation, on-call scheduling, process automation, IT request automation, event-driven automation, and cloud integrations. 🔹 Who Uses It? Enterprises, DevOps, MSPs, and IT teams in industries like SaaS, finance, e-commerce, telecom, and healthcare. 🔹 Key Features: Multi-channel alerts, runbook automation, no per-user fees, and full customization. 🔹 Pricing: Plans from Freemium ($0) to Dedicated ($1000/month) with automation included in every paid plan. Integrate with any ITSM, DevOps, or cloud platform. Scalable, cost-effective, and built for seamless IT automation. 🚀Starting Price: $10/month -
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ITOC360
ITOC360
ITOC360: AI-First Incident Orchestration Platform ITOC360 is an AI-First Incident Orchestration Platform that helps IT and operations teams detect, route, and resolve incidents faster, with less manual effort and fewer missed alerts. What ITOC360 Does ITOC360 centralizes alert ingestion from your entire monitoring stack and uses AI to suppress noise, correlate related events, and identify what actually needs human attention. When a real incident is detected, the platform automatically triggers the right response: notifying the right people through their preferred channels, executing runbooks, and escalating based on defined policies.Starting Price: $12/month -
18
DeskAlerts
DeskAlerts
DeskAlerts is an employee notification and emergency communication platform that helps organizations deliver time-critical alerts and important operational messages instantly across desktops, mobile devices, tablets, and TV screens. Unlike email or chat tools, where messages can be easily missed, DeskAlerts delivers high-visibility notifications directly to employee screens over other apps and ensures critical information reaches staff during IT outages, emergencies, safety incidents, and other disruptions. The platform enables organizations to send targeted alerts to specific users, departments, or locations while tracking delivery and acknowledgment in real time. With centralized alert management, multi-channel notifications, and integration with Active Directory and other systems, DeskAlerts helps organizations reach employees within seconds and maintain accountability for critical communications. -
19
Alert Catcher
Softlist
Automate Incident Alerting. Alert Catcher allows you to consolidate and automate alerts that emanate from mission-critical systems (SIEM/EMS). All alerts and notifications can be customized on the basis of preference, with escalations creating tickets in Jira Service Desk. For department of Information Security Management. For owners of the Jira Service Desk platform, as well as departments, processing applications from external information systems. For IT and / or software development department. Custom endpoint for creating/updating incidents Custom restrictions for creating/updating incidents Ability to group incidents by rule and create problems Connection types for 3-rd party systems Workflow extensions for Jira Connection types for bi-directional integrations. Integrate with a wide range of SIEM / EMS systems. For identification of demands from third party systems in Alert Catcher, there is created the additional entity - connection.Starting Price: $10 per user, one-time payment -
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Squid Alerts
Squid Alerts
Squid Alerts uses on-call calendars and escalation chains to forward your alerts to the right person though SMS, voice, email, and push notifications. Alerts from other systems are sent to your team through email, API, or voicemail. You can have managers and team members. You can also set flood protection settings, shared phone numbers for direct routing to the on-call team member, and other integrations. Team managers can define alert routing rules and escalation chains. When an alert comes in the routing rules determine if you want to create an incident, forward the alert, or ignore it. Escalation chains determine who get's notified, how, and when. On-call calendars allow you to configure primary and secondary on-call resources. Let us manage your on-call automatically or setup custom schedules. You can also get reminders when you forget to update your on-call calendar.Starting Price: $72 per Month -
21
StatusDrift
ApptlySoft
StatusDrift is an uptime monitoring platform that watches your websites, APIs and infrastructure around the clock and alerts you the instant something drifts. Set up monitors in seconds with support for HTTP, HTTPS, ping, TCP port, SSL certificate expiry and keyword checks, all running from multiple regions so you can distinguish a real outage from a local blip. When a problem is detected, StatusDrift opens an incident automatically and gives you a full timeline - which regions were affected, how response times changed, and how long the issue lasted. You can acknowledge, investigate and resolve incidents right from your phone. Plan maintenance windows ahead of time so alerts stay quiet and your team knows exactly what's happening. The dashboard rolls up everything into a single view: monitors up, down, warning, paused or with expiring certificates, plus your latest incidents.Starting Price: $9/month -
22
Nagios Core
Nagios Enterprises
Nagios Core is the monitoring and alerting engine that serves as the primary application around which hundreds of Nagios projects are built. Nagios Core serves as the basic event scheduler, event processor, and alert manager for elements that are monitored. It features several APIs that are used to extend its capabilities to perform additional tasks, is implemented as a daemon written in C for performance reasons, & is designed to run natively on Linux/*nix systems. Alerts with escalation capabilities are delivered to IT staff via email and SMS to ensure fast detection of outages. Event handlers can automatically restart failed applications, servers, devices, and services when problems are found. Gain a centralized view of your entire IT operations and review detailed status information through the web interface. -
23
Better Stack
Better Stack
Better Stack is an eBPF-based, AI SRE observability tool that helps you ship better software, faster. Schedule on-call rotations, receive actionable alerts, and resolve incidents with ease. Better Stack brings together incident management, uptime monitoring, status pages, log management, and infrastructure monitoring – all in one place. Built for speed and scale, it combines multiple monitoring and alerting workflows into a single, powerful interface that boosts visibility and slashes response times. Key features include an OpenTelemetry-native Kubernetes collector powered by eBPF, real-time alerting, and collaborative dashboards. Under the hood, Better Stack runs on ClickHouse, enabling lightning-fast queries and scalable ingestion across high-cardinality datasets. You can visualize your entire stack, turn all your logs into structured data, and query everything with SQL – as if it were a single database. Seamlessly integrates into your workflow with 100+ integrations.Starting Price: $29 per month -
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Shoreline Incident Insights
Shoreline.io
Shoreline Incident Insights provides automated categorization, filtering, and analysis of incidents so that teams can focus on making on-call better. By using machine learning to identify patterns, Incident Insights pinpoints the top causes of incidents and calculates the total number, MTTA, MTTR, and average priority level. Users can then use this trending data to measure overall team health and drive continuous improvement across services, incidents, and teams. Shoreline is SOC 2 certified. Built by AWS experts, data security best practices are fully baked into the design, including end-to-end data encryption in transit and at rest. Incident Insights is a read-only tool, and can not disrupt production systems. Sign up for Shoreline Incident Insights in under two minutes with an email or Google account to successfully connect your ticketing system and start configuring and refining automated categorization.Starting Price: $0 -
25
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
26
IncidentHub
IncidentHub
IncidentHub monitors status pages of hundreds of third-party cloud and SaaS services, providing a centralized tool for vendor outage alerts and maintenance reminders in one place. It allows users to view active incidents at a glance on a single aggregated status page and drill down into details for debugging. The service helps reduce alert fatigue by enabling users to fine-tune notifications, selecting specific components to monitor and adjusting alert frequency based on service criticality. IncidentHub integrates with common tools such as Email, Discord, Slack, and PagerDuty, and supports custom webhooks for alerts. It emphasizes ease of use, with setup typically completed in under 2 minutes. IncidentHub also offers a customizable public status page. Examples of services it monitors include Amazon Web Services, GitHub, Google Cloud Platform, Slack, and Stripe,Starting Price: $19/month -
27
IsDown
IsDown
IsDown is a status page aggregator that monitors 6,000+ cloud services from one dashboard. It collects data from official vendor status pages, so IT, DevOps, and SRE teams know within seconds when services like AWS, GitHub, Stripe, or Salesforce go down. Because IsDown uses verified official data instead of crowdsourced reports, you get accurate alerts with full incident details, not false positives. Features: 1. All vendor statuses in one place with updates within seconds of incidents 2. Smart alerts delivered to Slack, Teams, PagerDuty, Datadog, and 20+ other integrations 3. Public and private status pages for teams and clients, with custom domain and SSO 4. Early outage detection up to 30 minutes before vendors acknowledge issues 5. Uptime and SSL certificate monitoring for your own websites and APIs 6. Full API access for custom workflows Free 14-day trial, no credit card required.Starting Price: $27/month -
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Hyperping
Hyperping
Combining reliable uptime and performance monitoring, hosted status pages & incident management all in one tool. Receive instant alerts when downtime occurs and collect performance metrics. Communicate incidents and maintenances to your users in beautifully simple status pages. Collaborate with developers and customer support to resolve issues together. Create incidents, add real-time updates and change your services status to keep your users in the loop. Instantly alert your team and communicate incidents with the integrations you love. Publish updates about incidents or maintenances and send notifications to your users. Set a password to share an internal status page with your teammates and collaborators. Arrange your monitors, status pages and teammates into specific projects. Change the method, parameters or headers of your HTTP monitors. Setup internal status pages and protect them with a password.Starting Price: $79 per month -
29
Cleric
Cleric
Cleric is an autonomous AI Site Reliability Engineer (SRE) designed to manage, optimize, and heal software infrastructure without human intervention. It operates as an AI teammate, capable of investigating and diagnosing production issues by integrating with existing tools like Kubernetes, Datadog, Prometheus, and Slack. Cleric autonomously investigates alerts, handling routine work so engineers can focus on development. It checks systems concurrently, surfacing findings in minutes instead of the hours it takes to investigate manually. Cleric reasons through problems it’s never seen before by forming hypotheses, running real queries with their tools, and only sharing findings when confident. It levels up with every investigation, learning from real outcomes to real incidents. By Day 30, Cleric can autonomously handle 20–30% of the time spent on-call, allowing your team to focus on fixes rather than repetitive alert triage. -
30
Axensia ENgage!
Axensia Software
Axensia ENgage! streamlines the way businesses communicate during major incidents or outages acknowledging and resolving issues faster while reducing their impact on operations. With our ENgage! Desktop and Mobile apps you can inform your end users on any device they are currently logged into. In addition to IT, ENgage! enables other parts of the company to be informed including Facilities, HR, Sales and Finance. ENgage! is built with the ability to extend the alerting of your API-based infrastructure tools to allow for round-trip communications. With ENgage! Mission Critical Alerts and Notifications can be received on Desktops, Tablets and Mobile devices anywhere and at any time. ENgage! gives you and your team the flexibility and convenience to be contacted and resolve issues immediately whenever needed. Reduce time logging into multiple systems. Advise all users/service providers immediately. -
31
OnPage
OnPage
OnPage is an incident alert management system with a secure smartphone app, enabling response teams to get the most out of their digital technology investments. Physicians and IT teams use OnPage’s rock-solid escalation features, on-call capabilities and persistent notifications to ensure that critical alerts are never missed. Whether to minimize IT infrastructure downtime or to reduce incident response time for healthcare providers, organizations trust OnPage for all their critical notification needs. Discover how OnPage incident alert management enhances critical communications for industries including, healthcare, IT support, managed services, manufacturing and more! OnPage’s incident alert management platform ensures that critical alerts are always received by the right responders at the right time. Know the status of the message with full time-stamped audit trails and message logs.Starting Price: $13.99 per user per month -
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NotiLens
NotiLens
NotiLens is a real-time alerting and monitoring platform that notifies founders and dev teams when critical events fail, spike, or go unexpectedly silent. Core functionality includes real-time push alerts, ML-powered anomaly detection that learns your baseline automatically, and silence detection that alerts when expected activity stops arriving. On-call scheduling with rotating shifts, escalation policies that auto-page the next person on no acknowledgement, and per-user DND with timezone-aware quiet hours ensure alerts always reach the right person. Broken flow detection monitors multi-step event sequences and alerts when they don't complete. AI agent monitoring tracks token usage, API response times, and cost spikes. Automation monitoring covers n8n, Zapier, and Make for silent failures. 40+ integrations: Stripe, Shopify, GitHub, Vercel, Sentry, Datadog, AWS, LangChain. SDKs for Python, Node.js, Go, Rust, Ruby, PHP, Java. MCP support for Claude and GPT. iOS and Android appsStarting Price: $29/month -
33
SignifAI
New Relic
Smarter incident management for busy SRE and DevOps teams. Your team’s knowledge meets AI & machine learning. An AI and machine learning powered correlation engine for DevOps and Site Reliability Engineering. Automatic correlation, aggregation and prioritization of alerts to help you focus on what matters most. Resolve issues faster with automated predictive insights and recommended solutions. Automatically enriched issues containing all the relevant logs, events and metrics you need, regardless of the timeframe. -
34
Rootly
Rootly
Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience. -
35
TaskCall
TaskCall
TaskCall is an automated incident response and management platform designed for IT and DevOps teams. It offers on-call management, AIOps, workflow automation, live call routing, analytics, status page and integration tools. Trusted across industries like retail, healthcare, financial services and government. TaskCall helps organizations detect, respond to and resolve incidents faster, minimizing downtime and improving team collaboration.Starting Price: $9/user/month -
36
Parny
Parny
Get AI recommendations for your alerts. It can generate recommendations for your alert based on the persona selected. Ask Parny AI has three personas, DevOps engineer, senior developer and database administrator. Our personas are trained to provide the best recommendations for your alerts. You can easily add your team members to the on-call team member list. Always alert the right person at the right time. Share on-call responsibility across your team with on-call schedules and automatic escalations. We support engineering teams to be more proactive, resolve incidents faster and deliver a seamless operations experience. Get custom analytics for your organization, teams, services and users. Always be up to date with your performance and improve your organization's efficiency.Starting Price: $7 per month -
37
Xitoring
Xitoring
Xitoring is an all-in-one monitoring platform for servers, websites, and status pages. One command installs the Xitogent agent (curl on Linux, MSI on Windows), auto-discovering 30+ services: Nginx, Apache, IIS, MySQL, PostgreSQL, MongoDB, Redis, Docker, RabbitMQ, Kafka, and more. Monitor CPU, memory, disk I/O, network, and processes, plus uptime checks (HTTP(S), Ping, DNS, TCP, UDP, API, Mail, Heartbeat, Cron) at 1-minute intervals from 15+ global probing nodes. SSL monitoring included. Alerts via 20+ channels: email, SMS, phone call, WhatsApp, Telegram, Slack, Teams, PagerDuty, Opsgenie, webhooks, and more. Built-in AIOps answers plain-English questions about your metrics and incidents. The Xitoring MCP server lets Claude, Cursor, or any AI agent read metrics, ack alerts, and manage monitors. Plus white-label status pages, incident management, REST API, and iOS/Android apps. Free forever: 2 servers + 8 uptime checks. Paid from $4.99/mo, flat pricing, 30-day trial.Starting Price: $4.99 OR Lifetime free -
38
MyMonitor365
MyMonitor365
MyMonitor365 is an enterprise-grade uptime and infrastructure monitoring platform designed to help businesses detect outages and technology issues before they impact users. The platform provides monitoring capabilities for websites, APIs, servers, DNS, SSL certificates, TCP ports, email systems, backups, and Microsoft 365 services through one centralized dashboard. MyMonitor365 supports multi-location monitoring, smart alerting, maintenance scheduling, and real-time incident notifications to help IT teams respond quickly to infrastructure problems. The platform also includes advanced features such as SSL security analysis, DNS change monitoring, compliance audit logging, keyword monitoring, and customizable escalation policies for critical incidents. Built for IT teams, managed service providers, and businesses with mission-critical systems, MyMonitor365 integrates with tools such as Slack, Microsoft Teams, Discord, Telegram, Zapier, Trello, and webhooks.Starting Price: $25/month -
39
Orna
Orna
The most intuitive cyber incident response and case management platform with on-call SME and 200+ integrations. Orna detects attacks and anomalies across the entire infrastructure 24/7/365, groups them by source, incident relevance, and criticality, and enriches them with threat intelligence data from 28 public and private sources. ORNA's AI analyzes the threat and estimates the severity of the resulting incident, not just the alert, as well as the affected assets. Clear, color-coded dashboards provide attack breakdown by asset, type, technique, time, and more to speed up operations. ORNA's SMS and email notifications are secure and highly configurable based on the team member's role, source, and severity to avoid alert fatigue. When an attack happens, quick and decisive actions make all the difference. With ORNA, you can mount a world-class response, as all alerts can be escalated into incidents with a single action.Starting Price: $833 per month -
40
Pulsetic
Pulsetic
Pulsetic is an uptime and website monitoring platform for businesses, developers, ecommerce teams, and agencies that need fast outage detection and clear incident communication. It monitors websites, APIs, IPs, SSL certificates, ping, ports, TCP services, keywords, cron jobs, and domains from up to 15 global locations to help localize outages and reduce false positives. Features include instant alerts via email, SMS, phone calls, Slack, Discord, Telegram, Microsoft Teams, Twilio, Zapier, webhooks, and API workflows, plus real-time dashboards, status badges, response-time insights, historical uptime logs, PDF and image reports, and long-term monitoring history. Pulsetic also includes public or private status pages, custom domains, branding, multilingual status updates, subscriber notifications, incident timelines, scheduled maintenance notices, custom email sender options, teammates, password protection, 2FA, and SSO.Starting Price: $9 per month -
41
Samdesk
Samdesk
Samdesk is a global disruption monitoring platform powered by big data and artificial intelligence. We help you protect your people, assets, and brand with real-time crisis alerts. Samdesk is an AI-powered global disruption monitoring tool. We deliver speedy alerts and situational awareness when it matters most. We notify you fast when things go wrong, by harnessing big data and the power of AI. We give you a quick sense of what is going with pictures, videos, nearby events coupled with live traffic, weather, and more. We help you act smarter and faster, with asset monitoring, curated event summaries, smart filters, and more. Industry-leading AI technology means Samdesk customers get notified of crises 45 minutes faster on average vs traditional media. Get notifications in the way that works best for you. Straight to your phone, email, via Slack, and more. Corroborate information fast with photos, videos, and curated incident summaries. -
42
Signal9
Signal9
Signal9 is an Alert Management, On-Call, and IT service management (ITSM) platform for IT Operations, NOC, SRE, DevOps, and Platform Engineering teams. One foundation runs the full operational lifecycle, so alerts, incidents, changes, problems, requests, and on-call response share the same operational identity, memory, and understanding. Capabilities include alert management, event correlation, incident, problem, change, and request management, on-call and escalation, knowledge, automation, operational analytics, and collaboration in Microsoft Teams and Slack. AI agents assist on every record, with the evidence and reasoning shown. Instead of a CMDB nobody keeps current, Signal9 builds operational identity from real activity (the ICDB), reducing alert fatigue and surfacing patterns that monitoring tools miss. Built to learn, not to be taught. Works alongside Splunk, Datadog, Grafana, CloudWatch, New Relic, Azure Monitor, Dynatrace, ServiceNow, Jira, and more.Starting Price: $179/month unlimited users -
43
Phoenix Incidents
Phoenix Incidents
Phoenix Incidents is the only native Jira incident management platform that eliminates context-switching and the need to learn new tools by building directly into the platforms your developers use every day like Jira and Slack. It manages the entire incident lifecycle, ensuring full compliance without requiring extra effort from your team with automated workflows guided by AI and industry best practices, the platform orchestrates your team’s incident response from declaration to resolution. Our RCA module , featuring an AI-supported Five Whys process, enforces clarity, identifies true root causes, and assigns actionable remediation steps. Executive reporting, including weekly report cards and real-time dashboards, tracks RCA completion and holds teams accountable, ensuring action items are closed and recurrence is prevented. Experience stress-free incident management and see a huge positive difference in coordination, RCA resolution, and on-call responsive.Starting Price: $3.75/user -
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Resolve AI
Resolve.ai
Operates autonomously to handle common alerts and actions, reducing escalations and preventing burnout. Dynamically adjusts thresholds and dashboards to proactively prevent incidents and adjusts runbooks with every new incident. Saves up to 20 hours per on-call engineer per week so you can get back to the building. Handles all alerts, performs root cause analysis, resolves incidents, and makes on-call stress-free. Automates root cause analysis and incident response, cutting Mean Time to Resolution (MTTR) by up to 80%. With detailed incident summaries and hypotheses available, before you log in, you'll experience faster response and significantly increased uptime. Get started in minutes with production-ready AI, which is secure and knows how to use all the production tools like an experienced software engineer. It automatically maps your production system, understands code, and captures changes without any training. -
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iFollow
iFollow
Mobile-first incident management shortens the length of time between detection and response. Security Services arm clients with the technology to transmit live video and location to their security force as an incident unfolds. Implementing our price flexibility program, you decide when and how to charge your clients. Offer the iFollowAlerts program as part of your service package, or as a stand-alone product. Only pay for the bandwidth used. No hidden fees. Have your entire security force up and running in less than 48 hours. Our intuitive Control Hub and simple interface will have your team receiving and broadcasting Alerts with minimal training. With iFollow Alerts, your staff are never tied to a desk. The Control Hub is totally responsive and built for users on the move. In fact, many users with access to a desktop choose to work with our mobile solution.Starting Price: $250 per year -
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ServiceNow IT Operations Management
ServiceNow
Predict issues, reduce user impact, and automate resolutions with AIOps. Move away from reactive IT operations with insights and automation. Identify anomalies and solve issues before they occur with cross-team automation workflows. Deliver proactive digital operations with AIOps. Stop chasing false positives and identify anomalies with less guesswork. Collect and analyze telemetry data for enhanced visibility and reduced noise. Find the root cause of incidents and share actionable insights across teams. Reduce outages by taking action based on guided recommendations. Shorten recovery times by rapidly implementing solutions based on insights. Simplify repetitive tasks with pre-built playbooks and knowledge base resources. Create a performance-driven culture across teams. Give DevOps and Site Reliability Engineers (SREs) visibility into microservices to improve observability and speed up incident response. Go beyond IT operations to manage the entire digital lifecycle. -
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StackPulse
StackPulse
StackPulse automates and orchestrates incident response and management, enabling a continuous approach to software services reliability. The StackPulse platform gives SREs, developers and on-callers the context and control necessary to analyze, respond to, and resolve incidents across the entire stack, at any scale. StackPulse transforms how engineering and operations teams operate software and infrastructure services. Our Platform makes it easy to get started collaborating with a suite of incident management tools, from automated war room creation, to data capture and auto-generated postmortems. The data captured during these incidents then generates recommendations for playbooks and triggers that result in significant reductions in MTTR or improvements in SLO adherence. StackPulse identifies risk based on specific patterns of your organization’s unique monitoring, infrastructure, and operational data, and then recommends automated playbooks tailored to your organization. -
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7AI
7AI
7AI is an agentic security platform built to automate and accelerate the entire security operations lifecycle using specialized AI agents that investigate security alerts, form conclusions, and take action, turning processes that once took hours into minutes. Unlike traditional automation tools or AI copilots, 7AI deploys purpose-built, context-aware agents that are architecturally bounded to avoid hallucinations, and operate autonomously; they ingest alerts from existing security tools, enrich and correlate data across endpoints, cloud, identity, email, network, and more, and then produce full investigations with evidence, narrative summaries, cross-alert correlation, and audit trails. It offers a complete security stack: detection to triage alerts (filtering out noise and up to 95–99% of false positives), investigations (multi-system data-gathering and expert-level reasoning), and unified incident-case management (auto-populated cases, team collaboration, and handoffs). -
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TheHive
StrangeBee
TheHive is a collaborative security case management platform that integrates with security tools such as SIEM, EDR, threat intelligence platforms and more, enabling security teams to manage alerts, conduct investigations and respond to incidents from a single interface. The platform works in conjunction with Cortex, an open-source engine also developed by StrangeBee to automate observable enrichment and response actions through an extensive library of analyzers and responders. Today, TheHive boasts 3500+ users worldwide, enabling them to centralize, automate and scale security operations and incident response across multiple teams, environments or clients. -
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Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free